2019 DODGE GRAND CARAVAN Complaints

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, there was an abnormal squeaking noise detected and the vehicle was running rough. Additionally, while driving, the vehicle was skidding. While lowering the driver's side window, the window fractured inside the door. The window failed to raise up or lower down with an abnormal cracking noise detected. There were no warning lights illuminated. The contract called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 14,642.

Vehicle Description: 2019 DODGE GRAND CARAVAN 75,000 miles [XXX] Transmission is slipping between gears, erratic up or down shifts Transmission slams into 1st & 2nd gear. Especially at low RPM Transmission will not downshift properly Transmission Clunking into drive from park Transmission slamming into differential and drive train. Transmission passing gear is erratic into lower gears. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The passenger sliding door stopped working and will not open or unlock manually. If there is an accident rear passengers will have to exit the vehicle through the driver side sliding door and/or the rear hatch. It appears to be the lock actuator and am waiting on the part to arrive for install to see if issue resolved.

I was in line at a fast food drive thru when a strange noise began coming from under my hood. When I went to drive forward, the engine revved but the vehicle didn’t move at first. It finally jerked into gear and I proceeded to exit the line and to a stop sign before driving onto the main road. I had no problem taking off from the stop sign but as I was accelerating on the main road, I got up to about 35mph and the vehicle revved again, but this time it stopped moving in the middle of the road. The car behind me blew their horn and ran off the road to a avoid rear-ending me. There was no CEL illuminated and no other warning or indication of a problem. I got off the road and turned the engine off. I turned it back on and took the back streets home and parked it. I had the transmission filter and fluid changed, and all was well for about another 200 miles. As I was driving about 60 miles an hour on a highway, I again lost forward motion and the engine revved to about 5000 rpm’s. I immediately steered off the highway to avoid a collision. Again, there no malfunction indicator light illuminated. After careful inspection by a certified technician, it was determined that the transaxle oil pump has failed. The vehicle is available for inspection at yours or your representative’s convenience.

On several occasions, the right sliding door on the van would not open either manually or electronically. I tried unlocking all doors, pushing buttons on key fob and inside the vehicle, and pulling on the interior and exterior door handles. The door would be stuck. On one occasion, the left sliding door opened on its own when the vehicle was locked and unattended.

The contact leased a rental 2019 Dodge Grand Caravan. The contact stated that while the vehicle was turned on and the gear shifter was shifted in park (P), she exited the vehicle while her three children remained inside the vehicle. The contact stated that her son went into the driver's seat and moved the gear shifter. The vehicle then rolled away and came to a complete stop in a ditch. The air bags were not deployed upon impact. The contact's son had a bruise on his head, her daughter had a bruise on her neck from the seat belt and body aches, and her other son had a cut lip upon impact. Medical attention was received for the three children. A police report was filed. The vehicle was towed to a body shop but the contact was unaware if it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Stalling, power loss and misfire conditions on #2 cylinder. Safety at risk as losses power while driving and vehicle shakes/stalls. Vehicle has been seen by mechanic who states this is a factory defect regarding Pentastar V6 motors. They looked at cylinders and my #2 cylinder is the issue.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000.

The passenger door interior handle cracked off on July 3, 2021. I was exiting the vehicle normally and did not use much force to try to open the door. The lack of an operational handle made it impossible for me as the passenger to open the door myself from the inside. What if there was an accident or the vehicle ended up in the water? I would not be able to exit from my side. I would be trapped. I felt very unsafe. There was no warning of imminent part failure. We ordered a replacement part on July 5th and performed the repair ourselves. The broken part was never inspected or documented. We noticed the part was offered for sale in pairs, which was disconcerting. We ordered a pair a few days later as a precaution. Within a week's time, the driver's side interior door handle also broke off. The handles appear to be shiny, silver, and metallic but in reality are incredibly cheap plastic. Both front interior door handles lasted less than 3 years under normal use. A main concern is that in the event of any emergency, in a panic, a person inside the minivan may use a lot of force to attempt to rapidly exit the vehicle. But you can't pull hard on these interior door handles because they obviously are not very strong and break easily. After the driver's side handle broke, we bought an additional replacement part so that we have a pair in reserve for the next time either one cracks and breaks. Please feel free to contact me if you have any further questions.

Passenger sliding door on 2019 Dodge Grand Caravan keeps malfunctioning. I cannot at times open the door from the outside or open the door from the inside. It has been repaired 3 times but the problem keeps coming back.