2017 DODGE GRAND CARAVAN Complaints

Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash. (Previous vehicle I had to climb through the window to get kiddo). Will not manually open. Used a fix of pushing the lock to unlock position and hitting the unlock on my key fob and it finally unlocked and opened. Need to at least be able to manually open door for kids!!

The sliding door on the passenger side will not open at all. It is due to a failing actuator. It is a well known issue and a great safety concern.

The driver's side automatic rear door will not open or close. The locking mechanism appears to be stuck and will not lock or unlock.

A loud buzzing noise when locking or unlocking doors. Sounds like it’s coming from the automatic sliding door on drivers side.

The component that failed are the passenger sliding doors. The actuator has failed. Both passenger sliding doors do not close automatically. Sometimes the door will lock and remain stuck. Sometimes the doors do not lock at all. This poses a safety threat if door can not be closed properly. Vehicle can not be driven until doors close. The failure of the mechanical issue also poses a higher theft risk since I can not lock my sliding doors at times. This is sliding door issue is a well known issue according to research via web. Many Grand caravan owners are experiencing the sliding door actuator problem. YouTube videos has acknowledged this problem. I have been to Ontario, CA Dodge dealership and had my driver door actuator repaired as this was also the cause of my driver door not locking. Dodge denied this is a issue. As of 2021, Dodge has discontinued the Grand Caravan model.

The driver's side door will no longer open, whether automatically or manually. You cannot manually unlock the door from the inside or open it from the inside, which poses a safety issue, in my opinion.

The lock actuator on the sliding door is stuck in the lock position and the other side is going out making a loud sound. Only 63k miles. If both go out how could a person who can’t walk get out? You could be trapped or get hurt getting out the trunk or front. Or what it is was stuck open?

Driver side sliding door will not open. Will not unlock either manually or with the keyfob or the unlock/lock within the car. This is a safety issue for my 3 kids in the back. Unable to use one exit jn case of emergency.

Three months ago my left passenger sliding door just stopped working. It can no longer be opened via keyfob or manually. I'm afraid to let my family ride in the back now for fear they'll be trapped due to this door or the other door failing. There are no warning lamps or anything activated and when I inquired about repair the dealer said it would be about 1500+ per door to replace the actuators and locking mechanism.

Drivers side sliding door locked after passenger entered vehicle. Door would not unlock both electrically and manually. Passengers needed to exit vehicle thru passenger side. What would the result have been if vehicle were in an accident? This could still happen. I called dealer and was informed this is a common problem. A Technical Service Bulletin has been issued, but is not a covered repair. Cost of repair is around $500 per door. TSB number is 23-017-20