2019 DODGE GRAND CARAVAN Complaints

I have my 2nd dodge grand caravan that I have trouble with the automatic doors keep opening and shutting over and over even with something like a body in the way. I had a 2016 that I had the same problems with and had it in over and over the dealerships kept telling me they could not duplicate the problem I finally traded it in for this one and have battled the same problems with this one. I have a damaged nerve in my dominant right arm and the doors will open and shut over and over the only way to stop them is to jerk on the door handle hard this causes me agony for weeks . I am on a permanent 15 # lifting pushing pulling restriction with this arm and I have to jerk pretty hard to get it to stop as I said the pain is severe then for weeks. It doesn't do it real frequently but when it does it is a problem. One time with this van the door shut on me and bruised my arm another time I put a big container of laundry detergent in the door thinking it would stop when hitting something that hard well I had to pull the soap out as It was hitting against it so hard I was afraid the detergent bottle would break.. I have a Dodge executive on my case and he keeps telling me he will call me back and does not. I have had both vehicles in to 3 different dealerships multiple times and told the same thing we can not duplicate the problem. Recently my Aunt is in a wheelchair and she has a caregiver that women was in the passenger side back door laying over the seat to put my aunts stuff in the van. Thankfully I had the other back door open and was standing there watching her. The door will pop real loud then start opening and closing I yelled for her to get out and she jumped out fast enough not to get injured buy she was laying over the seat that door would have hit her at the waist and could have really injured her had I not been standing there. The door opened and shut Over and over until I told her to jerk the handle to stop it and she did do then you have to jerk the handle again. Consumer would like to add that manufacturer

I bought this vehicle in 2019. I have had an intermittent safety issue even now in 2022. I have taken this vehicle into the dealer 3 different times. Every time they said that they did not see anything wrong. Now the vehicle is out of warranty and it still has the intermittent problem, which is that the right sliding door occasionally does not stay oven when you open it. It opens all the way, no matter if you hit the keyfob, hit the open button above the windshield, push the open button in the back seat, or lift open the handle on the outside of the vehicle. This is how it should work. Unfortunately, several times over the last 3 years it doesn't want to stay open and starts closing by itself - immediately after it opens - sometimes causing panic and sometimes it hits you in the side and just stays there while making a ratcheting noise for a minute. Then you have to manually open or close the door. This defective action of the door would happen sometimes once or more a day and then not happen for a month. We got so used to this bad door system that we hardly pay attention to it anymore. But anytime someone else uses that door, they may get shocked about the door closing again right after someone opens it - and it freaks them out, or worse. The right passenger sliding door did the problem the most ,and the left sliding passenger door also did this mis-action - but not as often.

Car shakes which feels like first 3 gears during acceleration. As if riding over spike strip.

The active head restraint on the passenger seat deployed all of a sudden. There has been no collision or anything. It just deployed on its own. Not sure what triggered it. I just purchased this vehicle from a car dealership about 2 months ago.

Before 50K miles the transmission went out and a cylinder blew at the same time. There was no warning this would happen and when it happened we were in traffic and caused the vehicle to jump almost hitting another car. This was repaired by Dodge. At the time of pick up the technician in the shop told us that this is a common issue with these vans and he sees this all the time. Also the breaks have not worked properly since purchase. An online form shows many owners have this same issue and have determined that the break system is under rated for the size of vehicle.

On the 2019 Dodge Grand Caravan equipped with remote start via key fob, the following hazardous senario can occur. The vehicle is parked in an "attached" garage with all doors to that space closed. The remote start function can be activated nearby from the dwelling, unintentionally, and without human awareness, since activation of this function only requires 2 clicks of the remote start button within 5 seconds. This can occur with key fob in the pocket, for example, or by other random means. The vehicle, functioning as designed, will start in the enclosed space, and run for up to 15 minutes. Substantial exhaust gases can accumulate in the garage space during this period, with substantial risk of carbon monoxide existing in that space and permeation into adjacent living spaces. This owner contends that the vehicle designers should have anticipated this and similar senarios, and should have provided, by design, a means by which the remote start function can be disabled/enabled as desired by the vehicle owner or by Dodge service. Presently, there is no feature to disable remote start. Local Dodge service indicated that the only option is a key fob without remote start button. This represents a potential safety issue which should be evaluated by the manufacturer.

Passenger sliding door will only lock/unlock manually, does not lock or unlock with the electric door locks or with FOB. This was only discovered after someone was able to open the door with the vehicle locked. The vehicle was taken to an auto repair shop. It was explained that the actuator in the door is bad and because of limited software release can only be repaired at dealership. The vehicle is owned and used by a non-profit for client services, and this creates not only safety issues for staff and clients, but undue hardship for cost of repairs.

Lock actuator failure on driver side rear sliding door. This is a concern for a two year old vehicle and poses a safety risk for passenger/child egress.

The door handle on the interior passenger side front seat snapped off. Less than six months later, the door handle on the interior of the driver side front seat snapped off. If this occurs, and we get in an accident before we can get a replacement, we are trapped in the vehicle.

•low oil pressure light. mas check engine light. •I could of crashed. or Worse. engine could of blown. •yes. • yes. •.yes. i took my car put on september 11,2021., then drove it on monday to test drive. só the low oil pressure Light came on. i took it to a dealer mechanic, 12mins later. because the car was stalling out.. then my serviçe advisor said eathir test drive it or see if i have a warranty. on it.and i know that i still have a Power staion warranty on it that is still active... its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after i drove my car, is when the advisor told me this only option i had...