2003 DODGE GRAND CARAVAN Complaints

JUST ABOVE BOTH SLIDING DOORS (LEFT AND RIGHT SIDE) ON THE DRIP RAIL THERE IS APROXIMATELY A 3 INCH CRACK IN THE SEAM OF THE SHEET METAL IN A TOTAL OF 4 SPOTS.THE DEALER STATES I WILL HAVE TO WAIT UNTIL 11/03/2003 FOR THEM TO HAVE THEIR BODY SHOP WHICH IS NOT ON SITE HAVE A LOOK AT IT. I HAVE MADE KNOWN MY CONCERNS WITH DODGE CORP WHOSE NUMBER WAS SUPPLIED BY THE DEALER AND SPOKE TO TERESA WHOM SAID ALL I HAVE WAS WARRANTY, WELL MY CONCERN IS THE SRTUCTURE OF THE ROOF ONE, TWO IS THE WATER ENTERING THE INNER SHEET METAL PARTS OF THE VEHICLE AFTER ALL AS THEY STATED AFTER THE 7 YEARS THEY ARE DONE WITH THE WARRANTY. IT WOULD SEEM TO ME THAT THEY KNOW THERE IS A PROBLEM AND AS A CUSTOMER WHO STILLS OWNS A 1994 GRAND CARAVAN WITH 155,000 MILES ON IT I WISH TO KEEP MY NEW VEHICLE. I AM NOT ASKING FOR A NEW ROOF AS WAS ASKED BY THE DEALER JUST A LITTLE ASSURANCE THAT IF IN 7 YEARS AND 3 MONTHS ECT. IF THE VEHICLE ROTS FROM THIS FACTORY DEFECT WHY SHOULD I BE LIABLE FOR THE REPAIR IF IT IS A FACTORY DEFECT. AS I ALSO SAID WHAT ABOUT THE STRUCTURE AND SAFETY FROM THIS PROBLEM THERE HAS TO BE A REASON WHY THE SEAM IS OPENING UP.

THE MAIN PROBLEM WAS THE VEHICLE NOT GOING INTO GEAR OR MOVING, PLUS WE NOTICE THAT ON ANY INCLINE THE VEHICLE WILL ROLL BACKWARDS IF YOU HAVE TO STOP AT A LIGHT. THE FIRST PROBLEM HAS BEEN FIXED, ACCORDING TO THE MECHANIC THERE WAS A LEAK AND THE SOLENOID WAS REPLACED. HOWEVER, WE ARE STILL EXPERIENCING PROBLEMS WITH THE INCLINE, WHICH THEY SAY IS NORMAL AND THE TRANSMISSION IS OPERATING AS DESIGNED. I TOTALLY DISAGREE, I'VE BEEN DRIVING FOR A WHILE AND ONLY MANUAL TRANSMISSION REACT THIS WAY ON AN INCLINE. THUS FAR THE VEHICLE IS STILL UNDER WARRANTY AND THERE HAS BEEN NO COST. MY WIFE REFUSES TO DRIVE THE VEHICLE AFTER THESE PROBLEMS.

I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, AND AFTER SEVERAL ATTEMPTS TO FIX THE STEERING, AND THEN HAVING THE TIMING CHAIN REPLACED, THE WHEEL BEARING REPLACED AND NUMEROUS OTHER COMPLAINTS, I DON'T FEEL THE DEALER OR THE MANUFACTURER ARE LISTENING TO MY CONCERNS. I HAVE CONTACTED THE BETTER BUSINESS BUREAU AND A LEMON LAW ATTORNEY, AND HAVE BEEN TOLD THAT CHRYSLER HAS IT'S OWN MEDIATION AND ARBITRATION. I DON'T THINK THAT THIS IS FAIR, SINCE IN THE LAST 7 MONTHS, MY VEHICLE HAS BEEN OUT OF SERVICE 15 DAYS.

ON AT LEAST THREE SEPARATE OCCASSIONS, MY DAUGHTER'S GEN3 SEAT BELT HAS UNLATCHED WITH NO APPARANT CAUSE. MY CHILDREN ARE 2 1/2 AND 4 AND THE SOUL PURPOSE OF BUYING THE VAN WAS TO HELP ENSURE THEIR SAFETY. IF THEIR BELTS ARE UNLATCHING FOR NO APPARANT REASON, WHAT WILL HAPPEN IN A CRASH? THEY CERTAINLY WILL NOT BE PROTECTED.*AK

WHILE DRIVING THE TRANSMISSION SURGES-AT START WHEN I ACCELERATE THE VEHICLE DOES NOT MOVE-THEN IT CATCHES AND GOES. AT LOW SPEED IT DOWNSHIFTS HARD AND THEN UPSHIFTS HARD. HAPPENED MANY TIMES-DEALER REPLACED FRONT PUMP IN THE TRANSMISSION-LAST TIME "UNABLE TO DUPLICATE". *LA

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. MASTER CYLINDER WAS REPLACED TWICE SINCE VEHICLE WAS PURCHASED. ALSO, THERE WAS A PRESSURE LEAK WHICH EFFECTED THE HYDRAULIC AROUND THE BRAKES. *AK

EVEN ON THE SLIGHTEST INCLINE, VAN ROLLS BACKWARDS WHILE IN DRIVE. THIS IS THE FIRST AUTOMATIC THAT I EVER HAD DO THIS. IT COULD BE DANGEROUS IF YOU TAKE YOUR FOOT OFF THE BRAKE AND SOMEONE WALKS BEHIND YOU OR ANOTHER CAR IS TOO CLOSE. I NOTICED THIS THE FIRST DAY I DROVE IT. *LA

WHEN USING THE KEYLESS ENTRY TO OPEN THE REAR TAILGATE, THE GATE LOCKS SOMETIMES WHILE IT IS OPENED. WHEN YOU THEN CLOSE IT USING THE KEYPAD, THE DOOR LOWERS AND THE INSTRUMENT PANEL WARNING LIGHT SAYS DOOR IS CLOSED, BUT IT IS NOT REALLY LOCKED AND CAN OPEN WHOLE DRIVING. ALSO HAPPENS WHEN USING OVERHEAD CONSOLE SWITCH. DODGE WAS NOT CONCERNED WHEN I BROUGHT IT FOR WARRANTY AND JUST PUT ON REPAIR ORDER THAT THEY COULD NOT DUPLICATE IT ALTHOUGH I SHOWED THEM THE SAME FAILURE AFTER OPENING AND CLOSING 3 TIMES. *LA

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE ENGINE. AT 200 MILES DEALER REPLACED BRAKES AND DIFFERENTIAL. AT 900 MILES DEALER REPLACED THE AUTOMATIC TRANSMISSION. *AK

I HAVE HAD NUMEROUS PROBLEMS WITH MY 2003 DODGE GRAND CARAVAN, BUT MY STEERING IS UNSAFE. AFTER OVER 5 ATTEMPTS TO CORRECT THE STEERING PROBLEM, AND 2 NEAR ACCIDENTS, I FEEL CHRYSLER HAS DONE NOTHING TO ADDRESS MY CONCERNS. IF I WAIT UNTIL I DO GET INTO AN ACCIDENT BEFORE THEY TAKE MY CONCERNS SERIOUSLY, IT WILL BE TO LATE. *LA