2019 DODGE GRAND CARAVAN Complaints

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was coasted to the shoulder of the roadway. The vehicle was then coasted into a nearby parking lot. While coasting into the parking lot, the vehicle jerked and bucked abnormally. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the transmission was replaced by the dealer three times within 107,000 miles. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 59,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that she had stopped the vehicle on the street on a slight incline with the front of the vehicle pointed up the incline and had shifted to park (P). The contact stated that she was not sure if she engaged the parking brake. The contact stated that she thought she had left the keys in the ignition, but had not heard a key warning chime when she exited. The contact stated that she had stepped away from the vehicle and almost immediately, it started to roll backwards. The contact stated that she ran after the vehicle. The contact had left the driver's side window down and was able to jump into the vehicle. The contact stated she attempted to shift the vehicle to park (P), but could not reach the shift lever. The contact tried to open the door, but it was locked, and she lost her balance; the top half of her body was in the vehicle, and she was balanced on her stomach in the window. The contact fell onto the roadway. The contact stated that she watched the vehicle roll down the road, and it veered to the left into a residence's front yard, where it came to a stop. The contact stated that she was able to drive the vehicle off the person's yard and drove herself to an urgent care facility. The contact stated that she had broken her left ankle and had a contusion on the back of her head. The contact stated she had scrapes on her right ankle and pain in her right shoulder. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

the sliding doors and sometimed the trunk door on this van unlocl and szlf open randomly. I took it to a mechanic and they said that it is the actuator failing. Dodge knows that this is a problem and extended the warranty, but the dealership in south audtin is difficult to work with. THIS JUSTIFIED A FULL RECALL BECAUSE THE DOORS COULD JUST SELF OPEN WHENEVER AND SOMEONE COULD FLY OUT OF THE VAN

Engine loss of power, failure to accelerate, sudden forward lurch when stopped, Check engine light diagnosed by dealership and independent shop as Cylinder 2 failure. Purchased from Carvana 11/2024 with just over 70,000 miles on it. Currently has about 77,000. Cylinder head is currently being replaced at a cost of $6,500.00

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

The sliding door lock actuator froze there was an extended warranty on them for 10 years or 100,000 miles. Mine went out at 129,000

I purchased this van from a used car lot in December of 2025. After driving it for a little over 2 weeks the check engine light came on. My mechanic did a computer check on it and it showed that the transmission is bad. Apparently, through much investigation work on my part, the warranty I paid for on the vehicle is “void” because the dealer that I purchased it from was well aware that it needed a transmission! They reset the computer according to what I was able to find out, and then sold it to me. It’s a 2019 model and for the transmission to be in need of replacement already, I’m questioning why! I’m surprised that no other owners have evidently had this issue. Please let me know if there have been other owners that have experienced transmission issues in this van. Thank You

I went into the Dodge place for my routine oil change on 2/3/26. While waiting, it was discovered by a technician that I had a very bad oil leak. This is very alarming to me. One reason is, there were no signs that I had an oil leak. A few examples: my oil sensor light did not come on, no oil spots recognized on concrete, or no smell of possible oil burning. The Dodge automotive technician determined the cause to be my engine oil cooler. Engine oil leaked all over everything under the housing (can provide a video). Another reason this alarms me is that this particular part is not covered under my warranty. This is expensive to have repaired. Lastly, the technician stated to us that there are over 30,000 or more vehicles from the Chrysler/Dodge Corporation with this same part that people are having to have replaced, and in some cases, replace multiple times. In conclusion, this cheaply made part should be a recall in all of these vehicles. The engine oil cooler should be made of metal material.

I went to lower the 2 bucket seats to load an item on the van and the seats won’t go down to stow.