2018 DODGE GRAND CARAVAN Complaints

MY DRIVER SIDE SLIDING DOOR HAS BEEN STUCK IN THE LOCK POSITION. IT WAS WORKING FINE AND THEN NOTHING. SYSTEM SAYS TO UNLOCK TO OPERATE WHILE PARKED WHETHER THE CAR IS STARTED OR NOT. EVERY DOOR UNLOCKS EXCEPT THIS ONE. DEFINITELY A SAFETY HAZARD. THE CAR IS FAIRLY NEW WITH LESS THAN 70 K MILES ON IT.

THE DRIVER'S DOOR WILL NOT LOCK, OR UNLOCK, WITH EITHER THE FOB OR WITH THE BUTTON ON THE DOOR. I NEED TO TAKE THE PHYSICAL KEY OUT OF THE FOB AND MANUALLY UNLOCK THE DOOR TO GET INSIDE. ONCE INSIDE THE VAN, I NEED TO REMEMBER TO MANUALLY LOCK THE MY DOOR, BECAUSE IT WILL NOT AUTOMATICALLY LOCK LIKE THE REST OF THE DOORS. ONCE I EXIT THE VAN, I NEED TO PUSH THE LOCK DOWN BECAUSE THE FOB WILL NOT LOCK IT. IT ONLY HAS 66,000 MILES.

POWER TRAIN CONTROL MODULE CAUSES CAR TO IDLE ROUGH AND ALMOST STALL. PROBLEM HAPPENS IN PARK AND DRIVE AS WELL WHEN THE VEHICLE IS IN MOTION. I HAVE SEEN THERE HAS BEEN A RECALL ON MY PARTICULAR VAN FOR THIS PART AS WELL.

MILEAGE WAS ONLY 58K WHEN I GOT A MISFIRE CODE COMING UP IN CYLINDER 2. I HAD A LOCAL MECHANIC LOOK AT IT AND HE SUSPECTED IT NEEDED A TUNE UP WITH NEW COIL PACKS AND SPARK PLUGS. WE DID THAT AND STILL IT CAME BACK ON. WASN'T ABLE TO GET INTO THE DEALER UNTIL 65K AND NOW DEALER SAYS THERE IS A LEAK IN THE VALVE OF CYLINDER 2. POWER TRAIN WARRANTY IS UP AT 60K SO DODGE WON'T DO ANYTHING FOR US. THEY DID TELL ME THAT OTHER ENGINES THAT WERE SIMILAR HAD A RECALL ON THEM AND EXTENDED THE WARRANTY FOR THOSE THAT VIN NUMBERS MATCHED THAT RECALL. THEY ALSO INFORMED ME THAT I COULD GET RE-IMBURSED IF THEY START THE RECALL DOWN THE ROAD. IF THE PROBLEM IS KNOWN I DON'T UNDERSTAND WHY THEY WON'T COVER IT. ASHAME A VAN WITH ONLY 65K MILES HAS SUCH MAJOR PROBLEMS WITH THE ENGINE.

9:45 PM I HAD JUST TAKEN THE EXIT FOR 781 OFF OFF I-81 IN JEFFERSON COUNTY, NY TO HEAD TO FORT DRUM. I WAS IN THE RIGHT HAND LANE. I SET THE CRUISE CONTROL TO 62, THE SPEED LIMIT IS 65. IT WAS ABOUT A MILE OR SO DOWN FROM THE ON RAMP WHEN THE VAN SHUT OFF BY ITSELF AT 62MPH. THERE WAS NO ELECTRICAL OR LIGHTS, NOT EVEN THE HEADLIGHTS WORKED. THE STEERING WHEEL LOCKED, THE BRAKE PEDAL LOCKED AND WOULD NOT WORK. I HAD NO CONTROL. THERE IS NO ROAD LIGHTING IN THAT AREA AND NO OTHER CARS WERE AROUND SO I COULD NOT SEE THE ROAD OR ANYTHING AROUND ME. MY FIRST INSTINCT WAS THAT I NEEDED TO TRY TO GET OUT OF THE MIDDLE OF THE HIGHWAY BECAUSE NO OTHER CARS COULD SEE ME BUT THE VEHICLE WAS STILL MOVING. I TRIED THE HAZARD LIGHTS AND THEY WORKED SO I TRIED AS HARD AS I COULD TO PULL THE WHEEL TO THE RIGHT TO GET TO THE SHOULDER. I ENDED UP HITTING A GUARD RAIL AND THAT'S WHAT ULTIMATELY STOPPED THE VEHICLE. I WAS ABLE TO PUT IT IN PARK, AND THEN I CALLED 911. I TRIED TO RESTART THE VEHICLE AND IT WORKED FINE. IT TOOK ABOUT 15 MINUTES FOR THE POLICE OFFICER TO ARRIVE. SHE ASKED WHAT HAPPENED, LOOKED AT THE GUARD RAIL AND THE VEHICLE. I GAVE HER MY LICENSE, INSURANCE AND REGISTRATION AND SHE DID THE PAPERWORK. I LEFT THE SCENE IN THE VEHICLE AT 10:35PM. THERE IS DAMAGE TO THE RIGHT SIDE BUMPER AND WHEEL WELL AS WELL AS DAMAGE TO THE HUB CAP. THIS WAS TERRIFYING TO EXPERIENCE. I AM VERY, VERY LUCKY THAT I WAS ALONE ON A STRAIGHT, ONE WAY PIECE OF HIGHWAY. TOTAL LOSS OF CONTROL OF THE VEHICLE AT A HIGH RATE OF SPEED COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT HAD THE CIRCUMSTANCES BEEN DIFFERENT. I COULD HAVE GONE INTO ONCOMING TRAFFIC, I COULD HAVE BEEN REARENDED, MY CHILDREN COULD HAVE BEEN INJURED. THERE IS AN OPEN RECALL FOR THIS MODEL YEAR GRAND CARAVAN AND THE POWERTRAIN CONTROL MODULE, BUT IF I INPUT MY VIN IT SAYS THERE'S NO RECALLS FOR THAT VIN.

WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.

MY WIFE AND I PURCHASED A 2018 DODGE GRAND CARAVAN IN 2020 WITH 54000 MILES ON IT. ITS HAD A MISFIRE ON CYLINDER 4 BUT WAS TOLD IT WAS JUST A COIL PACK OR SPARK PLUG. FINALLY, WE HAD THAT FINANCIAL MEANS TO PUT IT IN THE SHOP AND COME TO FIND OUT IT HAD LOW COMPRESSION IN CYLINDER 4 WHICH LED TO NEEDING A NEW HEAD. THE MECHANIC THAT FIXED THIS SAID THAT SOME OTHER MECHANICS HAD MENTIONED HEADS BEING AN ISSUE ON THOSE ENGINES. I CONTACTED DODGE AND THEY SAID THAT SINCE IT HAD SURPASSED THE 60000 MILE FACTORY WARRANTY BY 4500 MILES THAT THEY COULD NOT HELP US. THE ONLY THING THAT THEY TOLD ME WAS IF IT DOES BECOME A RECALL OR BE INCLUDED IN A WARRANTY EXTENSION THAT I COULD GET REIMBURSED.

THE BRAKES DID NOT HOLD WHEN BACKING UP. I WAS DRIVING WHEN BRAKES WENT SOFT. I HAD VECH TOWED TO A LOCAL MECHANIS AND IT WAS DISECOVERED A GAS BUBBLE IN BRAKE LINE .I SEARCHED AND FOUND A RECALL NOTED THIS WAS FOUND AND WOULD REOCOUR. MAFRACTURE STATES IT COULD REACOUR AGANIN AT ANYTIME

PASSENGER SIDE SLIDING DOOR WILL NOT LOCK PROPERLY. WHEN VEHICLE IS PARKED, LOCKING AND SETTING ALARM ON THE VEHICLE WITH THE KEY FOB THE SLIDING DOOR CAN STILL BE OPENED. THE DOOR WILL NOT LOCK. DEALER ADVISED THAT DOOR LOCKING ACTUATOR WAS BAD AND ESTIMATED $1,650 TO REPAIR. THIS APPEARS TO BE A MANUFACTURING DEFECT.

ON THE FILLER NECK, WHEN I PUT THE FUEL NOZZLE IN TO FILL UP MY VAN THE FILLER NECK IS LOOSE. I HAVE OWNED MANY VEHICLES AND HAVE NEVER RUN INTO THIS PROBLEM. ON THE POWER TRAIN ,WHEN CLIMBING A HILL IT SLOWS DOWN AND I GO TO GIVE IT GAS AND IT BOGGS DOWN, LIKE SPUTTERS. IT MAKES LIKE A CLUNCKING IN THE BACK OF THE VAN. ALSO THE HOOD HAS COME UP ON ME 3 TIMES. THIS LAST TIME I TOOK IT TO THE DEALER THEY DID NOT CHECK IT OUT. I WAS GOING DOWN THE ROAD AND THE LATCH POPPED LOOSE AND MADE THE HOOD COME UP. I WAS GOING ABOUT 45 MILES AN HOUR.