2013 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED EITHER MANUALLY OR BY USING THE FOB. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR SEIZED IN THE LOCK POSITION AND WAS UNABLE TO BE UNLOCKED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD DOWNSHIFT OR SHIFT INTO NEUTRAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE RED INDICATED A FAILURE WITH THE WINDSHIELD WIPER AND THE FUEL PUMP. THE CONTACT CALLED GREENVILLE CHRYSLER JEEP DODGE AT (903) 454-0283 (LOCATED AT 5401 INTERSTATE HWY 30, GREENVILLE, TX 75402) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ON ICE AND SNOW TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE NO POWER TO STEER NO LIGHTS TO WARN OTHER DRIVERS. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO LOCHMANDY MOTORS DODGE CHRYSLER JEEP (LOCATED AT 920 N NAPPANEE ST, ELKHART, IN 46514, (866) 980-3609) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,665. *TT*JB

THE PASSENGER SIDE SLIDING DOOR DOES NOT OPEN. I HAVE FOUR SMALL CHILDREN AND I AM CONCERN THAT IF THEIR AN ACCIDENT I WILL NOT BE ABLE TO GET THEM OUT OF THE AUTOMOBILE. *DT *TR

CATALYTIC CONVERTER WENT OUT LESS THAN A MONTH AFTER I BROUGHT THIS VEHICLE AT ONLY 98K MILES. CHECK ENGINE LIGHT ON COULDN'T GET VAN INSPECTED. NOW THE FLYWHEEL IS CRACKED AND THAT'S GOING TO COST ME ANOTHER $530.00. I CAN'T FIND ANY RECALLS BUT SEEMS LIKE A LOT IS WRONG WITH THIS VAN AND EVERYTHING IS SO [XXX] EXPENSIVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

RIDERS SIDE HEADREST HAS POPPED FORWARD WHILE DRIVING ON HIGHWAY. DID NOT HIT A BUMP OR ANY OBJECT AS THE ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. NO ONE WAS HURT LUCKILY BUT COULD HAVE BEEN ANOTHER NECK INJURY.

THE VAN TURNS OF WHILE I'M DRIVING, NO WARNING, NOTHING LIT UP ON THE DASH, JUST SHUTS OFF! AFTER SITTING AWHILE IT WILL FINALLY RESTART. HOWEVER TO BE DRIVING AND HAVE IT SHUT OFF IS DANGEROUS! *TR

CAR BATTERY WAS DEAD, WAS ABLE TO JUMP START SEVERAL TIMES, THEN HAD TO 'JUMP IT' EVERYDAY. 04/2018 REPLACED THE ALTERNATOR, STARTER AND BATTERY. 11/2018 CAR WAS DEAD AGAIN, COULD NOT JUMP IT. TOWED TO SERVICE CENTER, TOOK THEM 7 HOURS TO RECHARGE BATTERY, BUT ALL SYSTEMS CHECKED AS NORMAL. CHARGE LASTED 3 DAYS. VAN HAS BEEN TO 2 SEPARATE SERVICE CENTERS WHO CANNOT DIAGNOSE WHY THE BATTERY IS DYING AND TAKES AT LEAST 3 HOURS TO RECHARGE. VEHICLE HAS HAD TO BE TOWED TWICE, CANNOT TAKE MY CHILDREN IN VEHICLE FOR FEAR THEY WILL BE STRANDED IN THE COLD WITH NO HEAT. AFTER VEHICLE WAS CHARGED OVERNIGHT I WAS ABLE TO DRIVE IT, BUT AFTER SITTING FOR 2 HOURS THE BATTERY WAS DEAD. VEHICLE WAS TOWED TO BIG O TIRES TWICE AND I WAS ABLE TO DRIVE TO DODGE DEALER. NEITHER SERVICE CENTER FOUND ANY REASON FOR THE VEHICLE TO DIE.

2013 DODGE GRAND CARAVAN 76000 MILES. WINDSHIELD WIPERS WONT WORK. I WAS TOLD THIS TIPM IS FAILING AND NEEDS TO BE REPLACED. DODGE WILL NOT HELP REPLACE OR REPAIR THIS EVEN THOUGH THIS IS A KNOWN ISSUE. I WAS TOLD BY A CHRYSLER DEALERSHIP THIS IS A KNOWN ISSUE.THE TIPM IS THE COMMAND CENTER FOR ALL ELECTRICAL FUNCTIONS. THERE ARE REPORTS OF VEHICLES STALLING WHILE DRIVING, AIR BAG ISSUES, WINDSHIELD WIPER ISSUES, FUEL PUMP ISSUES. THIS IS A VERY DANGEROUS PART TO MALFUNCTION. YET, THEY WILL NOT HELP REPLACE THIS. THERE WAS A LAWSUIT FILED FOR THESE ISSUES. WHY ISN'T THERE A RECALL. MY FAMILY IS BEING PUT IN DANGER! DODGE TOLD ME NOT TO DRIVE IT IF I FEEL ITS UNSAFE. WHAT AM I SUPPOSED TO DO? THIS IS MY VEHICLE THAT I BOUGHT THINKING IT WAS A SAFE RELIABLE VEHICLE. THIS PART IS OVER 1000 TO FIX. PLEASE INVESTIGATE AND RECALL! THIS IS A DEATH TRAP WAITING TO HAPPEN NOT ONLY FOR THOSE DRIVING BUT FOR OTHERS ON THE ROAD. PEOPLE SHOULDN'T HAVE TO POTENTIALLY LOSE THERE LIFES DUE TO A FAULTY PART.

AS MANY HAVE STATED, I HAD INTERMITTENT STALLING. AFTER TAKING IT TO AN INDEPENDENT REPAIR SHOP, THEY DIAGNOSED IT WITH HAVING A FAULTY FUEL RELAY AND ARE PUTTING IN A BYPASS KIT. WHY WASN'T THE RECALL EXPANDED TO INCLUDED THE MINIVANS BY CHRYSLER? THE RECALL FOR THIS SPECIFIC DEVICE FAILING WAS DONE FOR DURANGO'S AND CHEROKEE. $700 REPAIR BECAUSE THE MINIVANS WERE NOT INCLUDED IN THE RECALL DESPITE IT BEING THE SAME ENGINE AS THE DURANGO...