2018 DODGE GRAND CARAVAN Complaints

TOOK MY CAR TO TWO DEALERS THE FIRST DEALER SAID HE DIDN'T HAVE A TOOL TO REMOVE THE LIGHT. THE SECOND DEALERSHIP KEPT MY CAR FOR FIVE DAYS SAID IT WAS A SEATBELT ERROR. WHEN I WENT TO PICK IT UP THEY SAID THEY DIDN'T HAVE A MECHANIC THAT COULD GET RID OF THE AIR LIGHT. AND THEY CHARGED ME FOR A NEW DRIVER SIDE SEAT BELT

SLIDING DOOR LOCKS ON BOTH DRIVER AND PASSENGER ARE NOT WORKING DRIVER SIDE SLIDING DOOR IS IN LOCKED POSITION AND WILL NOT OPEN WITH KEY FOB, MANUAL LOCK PASSENGER SIDE SLIDING DOOR DOES NOT LOCK WITH KEY FOB, HAVE TO MANUALLY LOCK AND UNLOCK DOOR. *TR

THE DRIVERSIDE DOOR LOCK DOES NOT OPERATE WITH REMOTE OR UNLOCK OR LOCK USING THE INSIDE DOOR LOCK BUTTON. MUST USE THE KEY INSIDE THE FOB REMOTE DEVICE TO UNLOCK DOOR FROM OUTSIDE. I MANUALLY HAVE TO PUSH KNOB DOWN TO LOCK AND INSIDE HANDLE TO UNLOCK DOOR. *TR

DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK/OPEN. I GOT TO MY DESTINATION AND USED THE POWER BUTTON OVER VISOR TO OPEN THE DOOR AND UNLOAD CHILDREN. USED POWER BUTTON AT THE DOOR TO CLOSE THE DOOR AFTER UNLOADING CHILDREN. CAME OUT TO VAN TO GO HOME AND DOOR WOULD NOT OPEN. THE VEHICLE HAD AROUND 42,000 MILES AND I HAD ONLY OWNED THE VEHICLE FOR 3 MONTHS. I BOUGHT IT USED FROM A DEALER. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS TO BE A COMMON PROBLEM WITH THE VANS MODELS 2014 AND LATER. THE REPAIR COST IS ABOUT $1100 FOR A FAULTY LOCK MECHANISM.I HAVE TRIED MULTIPLE TIMES TO FORCE THE DOOR TO UNLOCK AND IT WILL NOT UNLOCK AND CAN NOT BE OPENED WHICH LIMITS ACCESS TO THE BACK ON THE VAN ON THE DRIVER'S SIDE.

THE DRIVER-SIDE REAR SLIDING DOOR HAS LOCKED AND WILL NOT UNLOCK MANUALLY, WITH DOOR UNLOCK BUTTON, OR BY KEY FOB. WHEN TRYING TO UNLOCK MANUALLY THE MECHANISM RUBBER BANDS BACK TO THE LOCK POSITION AS IF THE LOCKING MECHANISM IN THE DOOR IS STUCK. THIS PRESENTS A SAFETY HAZARD IN CASE OF EMERGENCIES. THIS LUCKILY HAPPENED AS I WAS GOING TO PUT MY SON IN THE VEHICLE BEFORE LEAVING MY HOME.

ENGINE STALLS WITHOUT WARNING WHEN GAS GAUGE GETS TO 1/4 OF TANK. IT HAS HAPPENED WHEN GOING 70 MPH ON HIGHWAY, IN STOP AND GO TRAFFIC ON HIGHWAY, GOING SLOW SPEEDS ON A RESIDENTIAL STREET, OR AT A STOP SIGN. LOOSE POWER STEERING AND POWER BRAKES. HAVE TO COME TO COMPLETE STOP, PUT IT IN PARK, AND RESTART IT. NO WARNING, NO ENGINE MISFIRES, JUST ABRUPT SUDDEN STOP. THE ONLY COMMON THING IS THE LEVEL OF GASOLINE IN THE VAN. AS LONG AS IT IS FILLED BEFORE IT GETS TO 1/4 TANK, IT DOESN'T HAVE PROBLEMS. TOOK TO DEALER WHO COULD NOT DUPLICATE PROBLEM (HAD MORE GAS IN IT) AND THEY SAID THERE WERE NO CODES. THEY WOULD NOT PERFORM DIAGNOSTIC TESTS ON ALL SYSTEMS. ASKED THEM TO TEST POWER CONTROL MODULE SINCE SAME PROBLEM WAS SUBJECT TO RECALL OF OTHER 2018 DODGE CARAVANS UNDER RECALL NO. U87 FOR CHRYSLER AND NHTSA CAMPAIGN ID 18V524000, BUT THEY WOULD NOT, EVEN THOUGH VEHICLE WAS STILL UNDER THE WARRANTY PROVIDED AS A CERTIFIED USED VEHICLE.

THE PASSENGER REAR SLIDING DOOR HAS LOCKED AND WILL NOT OPEN MANUALLY, WITH BUTTON, REMOTE AND OVERHEAD BUTTON. THIS PRESENTS A SAFETY HAZARD INCASE OF EMERGENCIES. UPON FURTHER RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH DODGE GRAND CARAVANS AND HAVE COST CUSTOMERS MORE THAN $1,000 FOR REPAIRS. THIS SHOULD BE RECOMMENDED FOR A RECALL.

AT 48,000 MILES RATTLES IN REAR END GETTING LOUDER. SOUNDS LIKE COMING FROM REAR SUSPENSION. NOT COVERED UNDER WARRANTY AFTER 36,000 MILES. HEAR RATTLING WHEN IN MOTION.

VEHICLE IS STOPPING VERY SLOW. ALSO IS JERKING WHEN GOING FROM IDLE TO PULL OFF. BREAKS REQUIRE ADDITIONAL STOPPING ROOM. THESE ISSUES BEGAN IMMEDIATELY AFTER PURCHASE IN SEPTEMBER 2019. I HAVE SEEN SEVERAL ONLINE COMPLAINTS FOR THIS SAME VEHICLE. THERE ARE RECALLS ON SIMILAR VEHICLES.

I WAS IN ALLENTOWN AND MY BRAKE PEDAL DRIFTED HALFWAY TO THE FLOOR WHILE AT THE STOP LIGHT. I WAS AT PEP BOYS AND THEY BLEED THE BRAKES. THAT SEEMED TO DO THE TRICK. HERE WE ARE TWO WEEKS LATER AND THE BRAKE PEDAL IS GETTING SPONGY AND DRIFTING AGAIN. THEREFORE NO FLUID LEAKS ANY PLACE. THERE HAVE BEEN SIMILAR COMPLAINTS ON ONLINE BOARDS. I PAID CASH FOR THIS VAN JULY 1 2019 . I SHOULD NOT HAVE THIS PROBLEM. THIS IS A MANUFACTURER DEFECT AND IS A SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. NOT TO MENTION OTHER PEOPLE ON THE ROAD OR CROSSWALKS.*DT*JB