2013 DODGE GRAND CARAVAN Complaints

WHILE DRIVING AT A STEADY SPEED OF ABOUT 25 MPH, THE TRANSMISSION SUDDENLY DROPPED TO LOW GEAR READING '1' ON THE CONSOLE. THE ENGINE RACED. LATER IN THE DAY THIS TIME AT 35 MPH THE CAR DID THE SAME THING. BOTH INSTANCES CAUSED CAR TO SHUDDER SCARED THE DRIVER. TO GET IT BACK WORKING RIGHT, SHE FOUND SHE HAD TO GET OFF THE ROAD TO PUT IT INTO NEUTRAL, THEN BACK INTO GEAR. THIS CREATES A HAZARDOUS CONDITION WHEN MOVING IN THE FLOW OF TRAFFIC. AFTER THIS, THE CAR WAS TAKEN TO A TRANSMISSION SHOP FOR SERVICE. THE SHOP WAS NOT ABLE TO DUPLICATE THE PROBLEM AND NO ERROR CODES WERE PRESENT. THE SHOP RECOMMENDED UPDATING THE FLASH MEMORY IN THE TRANSMISSION CONTROL MODULE. THIS WAS DONE ON 6/6/18 AT THE BURLINGTON DODGE DEALER.

WHILE I AM DRIVING MY CAR IF I HIT A BUMP AND THE KEY MOVES SLIGHTLY THE CAR WILL SHUT OFF AND IF I TOUCH THE KEY ACCIDENTALLY THE CAR WILL SHUT OFF THE MECHANIC SET I NEED A NEW IGNITION SWITCH

FIRST WINTER IN MONTANA FOR US IN THIS VAN. NOW THE WEATHER IS TURNING WARM. THE FIRST TIME WE USED THE AIR CONDITIONER AND THERE WAS A PROBLEM. THE PASSENGER SIDE AIR DOES NOT SWITCH TO COLD AIR. THIS HALF BLOWS HOT, HOT AIR AT THE SAME TIME THE DRIVERS SIDE BLOWS COLD AIR. I SEE THERE HAS BEEN A RECALL ON 2014 AND 2012. DIAGNOSTIC SO FAR WILL COST $75.00.

THE CAR ENGINE STOPPED WORKING WHILE I WAS DRIVING IN THE ROAD. THEN IT WOULD START AFTER I CRANK THE KEY. I ALSO NOTED THAT SOME DAYS IT WOULD NOT START WHEN COLD. CONTACTED DEALER AND THEY SAID IF THE ENGINE LIGHT IS NOT ONE THEY CAN'T DIAGNOSE THE PROBLEM. AFTER SEARCHING THE INTERNET IT LOOKS LIKE MY CAR HAS A FUEL PUMP RELAY ISSUE/TIMP. WE DON'T FEEL SAFE DRIVING THE CAR AS IT WAS VERY SCARY TO STOP WITHOUT WARNING IN THE ROAD OR HWY. THIS ISSUE HAPPENED BEFORE ABOUT 6 MONTH AGO AND THE DEALER CHANGED THE TRANSMISSION TORQUE. THE LATEST HAPPENED LAST WEEK

I HAVE INSTALLED A BLUE DRIVER DIAGNOSTICS TOOL TO MY VEHICLE AND REPORTED THAT I HAVE A RECALL FOR MY VEHICLES AIRBAG (PLEASE SEE ATTACHMENT), BUT WHEN I CALLED CHRYSLER/DODGE HELP DESK AND SAID THAT I DON'T HAVE ANY RECALL LISTED IN MY FILE. WHEN I CALLED BLUE DRIVER COMPANY THEY SAID THAT INFORMATION IS CAME FROM CHRYSLER. IT'S SAYS IN THE RECALL INFO (BLUE DRIVER) THAT ITS FREE OF CHARGE, BUT WHEN I CALLED CHRYSLER HELP DESK, THE DEALER WILL CHARGE ME FOR DIAGNOSTICS. I JUST WANT TO KNOW IF THIS RECALL FROM BLUE DRIVER CAR DIAGNOSTIC COMPANY'S RECALL REPORTS AN ACCURATE RECALL INFORMATION, THIS IS A SAFETY ISSUE INFORMATION SO THAT IS WHY I'M CONCERN ABOUT IT. HOPE YOU CAN HELP ME. THANKS!

YELLOW ENGINE LIGHT CAME ON. 2013 DODEG GRAND CARAVAN DRIVEN AT 30-40 MPH. OBD II CODE P07040 - TCC VALUE HIGH. 102,555 MILES. TORQUE CONVERTER RPM DOES NOT MATCH TRANSMISSION. SLIPPAGE MOST LIKELY DUE TO CLUTCH. NO SIGNIFICANT SYMPTOMS. OCCASIONAL GLITCH ON STARTING TO MOVE FORWARD. TOLD REPAIR TO TORQUE CONVERTER, CLUTCH AND TRANSMISSION. ADDED XMISSION S/W NEEDED UPDATE AND XMISSION FILTERS NEEDED REPLACEMENT. BOTH WITH EXTRA CHARGE. (FORTUNATELY I HAD LIFETIME WARRANTEE - $100 DEDUCTIBLE - WHEW). TOTAL CHARGE - DEDUCTIBLE, S/W UPDATE, AND FILTERS =$250.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. AFTER ATTEMPTING TO OPEN THE DRIVER'S SIDE SLIDING DOOR, THE DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED AND THE DRIVER'S SIDE VENTS PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO GANDRUD DODGE CHRYSLER JEEP (2300 AUTO PLAZA WAY, GREEN BAY, WISCONSIN 54302, 920-468-1212) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR PASSENGER ACTUATORS FAILED. THE FRONT ACTUATOR WAS REPLACED, BUT THE REAR ACTUATOR WAS NOT. THE MANUFACTURER STATED THAT THE 2013 DODGE GRAND CARAVAN WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED ACTUATOR REPLACEMENT. THE REPAIR WAS ONLY EXTENDED TO THE 2014 AND 2015 DODGE GRAND CARAVANS. THE CONTACT WANTED TO PROVIDE THE FAILED ACTUATOR HEATER (PART NUMBER: 68299450AA). THE FAILURE MILEAGE WAS 70,787.

THE VEHICLE WILL STALL WHILE I AM DRIVING ON THE HIGHWAY. IT HAS HAPPENED MORE TIME THAN I CAN COUNT. INITIALLY I WAS TOLD IT MIGHT BE AN ELECTRICAL ISSUE, SO THEY CHANGED THE SPARK PLUGS. THE CAR DIED AGAIN, HAD TO GET TOWED TO THE MECHANIC AGAIN. THIS TIME THEY SAID IT MIGHT BE THE BATTERIES. I CHANGED THE BATTERIES. THEN IT DIED AGAIN, THEY SAID IT MIGHT BE THE COMPUTERS, MIND YOU THIS IS A 2013 BRAND NEW VEHICLE, I AM CHANGING THE COMPUTER SYSTEM IN 2017 EVEN THOUGH IT HAD OVER 115000 AT THIS POINT. I AUTHORIZED THEM TO KEEP THE VEHICLE AND PUT AS MUCH MILES ON IT UNTIL THE PROBLEM REPLICATED ITSELF. THEY HAD IT FOR OVER 2 MONTHS. I GOT IT BACK IN AND IT DIED ON MY WAY TO WORK AGAIN. THIS TIME I WENT TO A DIFFERENT MECHANIC WHO IS NOT THE DEALER. THEY SAID IT WAS THE FUEL PUMP. I CHANGED THE FUEL PUMP, THE VEHICLE WORKED FOR 1 AND A HALF WEEKS BEFORE IT DIED ON ME AGAIN THIS WEEK ON MY WAY TO WORK. I HAVE CHANGED MOST IF NOT ALL PARTS OF MY FRANKENSTEIN VEHICLE, WHICH MIND YOU IS ONLY 4 YEARS OLD. AT THIS POINT I AM SO FRUSTRATED I DON'T KNOW WHAT TO DO. I HAVE SPENT OVER $5000 FIXING MY VEHICLE WITH NO GUARANTEE THAT SHE WILL NOT BREAK DOWN. I HAVE CONTACTED CAPITALONE AUTO FINANCE AND EXPLAINED THAT I CANNOT AFFORD TO KEEP PAYING FOR A CAR THAT I AM NOT USING. I CALLED DODGE TO REPORT THE ISSUE AND THEY SAID THEY CANNOT HELP ME. AT THIS POINT I AM GETTING READY TO FILE A LEMON LAW COMPLAINT AND USING SOCIAL MEDIA TO VOICE MY CONCERNS UNTIL MY ISSUE IS RESOLVED.

CAR STALLS UNEXPECTEDLY WHILE DRIVING. THE ENGINE STOPS AND THERE IS A COMPLETE LOSS OF POWER. POWER STEERING FAILS AND IT IS DIFFICULT TO MANOUVER VEHICLE. I CAN SUCCESSFULLY RESTART THE VEHICLE BY EITHER STOPPING THE CAR, SHIFTING INTO PARK, AND RESTARTING BY TURNING THE KEY, OR SHIFTING INTO NEUTRAL WHILE THE CAR IS STILL IN MOTION, THEN TURNING THE KEY TO RESTART, AND THEN SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED AT LEAST 10 TIMES ON THE FREEWAY GOING AT FREEWAY SPEEDS OVER THE PAST YEAR, AND DMORE THAN 50 TIMES ON SURFACE STREETS. OFTEN THIS HAPPENS WHEN HITTING A BUMP IN THE ROAD, BUT SOMETIMES THERE ISN'T AN OBVIOUS CAUSE. ONCE WHILE DRIVING ON A BUMPY DIRT ROAD IT REPEATEDLY STALLED, BUT WHEN I HELD THE KEY IN PLACE, IT STOPPED STALLING. WE HAD THE DEALER LOOK AT IT AND THEY COULDN'T FIND ANY PROBLEMS. WE REPLACED THE KEY THINKING THAT MIGHT HELP, AND IT SEEMED TO FOR A FEW MONTHS, BUT NOW THE PROBLEM IS WORSE THAN EVER, STALLING AT LEAST SEVERAL TIMES A WEEK. IN THE PAST SEVERAL MONTHS THE CAR ALMOST ALWAYS WON'T START ON THE INITIAL KEY TURN. I HAVE TO HOLD IT IN START POSITION FOR SEVERAL SECONDS LONGER THAN NORMAL, AND I HAVE TO GIVE IT SOME GAS AND REV THE ENGINE FOR IT TO START. HAVING THE CAR STALL AT ANY POINT WHILE DRIVING IS FRIGHTENING, BUT WHEN THIS HAS HAPPENED ON THE HIGHWAY, IT IS TERRIFYING AND HORRIBLY DANGEROUS FOR ME, MY FAMILY, AND OTHER VEHICLES AROUND ME.