2017 DODGE GRAND CARAVAN Complaints
View complaints related to 2017 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2017 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 DODGE GRAND CARAVAN- PETALUMA, CA
THE ENGINE STOPS FOR NO REASON AND DOES NOT SHOW A CHECK ENGINE LIGHT. THE ENGINE CAN BE RE-STARTED, BUT CAN THEN STOP AGAIN FOR NO REASON. WE HAVE HAD THE TRANSMISSION WORKED ON, BUT THERE ARE STILL ISSUES.
Source: NHTSA WEB SITE -
2017 DODGE GRAND CARAVAN- FLORENCE, OR
THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN. I HAVE PAID 725 AT A MECHANIC FOR AN ACTUATOR AND LABOR, WHEN I GOT HOME THE DOOR STILL DODNT OPEN. I TOOK IT TO AN AUTO BODY SHOP AND PAID $89.00 FOR IT TO OPEN ONCE AFTER GREASED THEN IT JAMMED AGAIN. TOOK IT BACK TO AUTO BODY SHOP AFTER 4 HOURS OF LABOR TURNS OUT TO BE AN ELECTRICAL ISSUE. THE PASSENGER SLIDING DOOR IS STARTING TO JAM AS WELL.. BODY SHOP SAID VERY SOON IT WILL CLOSE AND NOT OPEN AS WELL.THAT'S WHERE I'M AT NOW. . NOT SURE IF I WANT.TO PAY FOR AN ELECTRICAL ISSUE. I'VE PAID ENOUGH TO COME THIS FAR. SO MAYBE THIS WILL SAVE SOMEONE ELSE THE STEPS.
Source: NHTSA WEB SITE -
2017 DODGE GRAND CARAVAN- BENSALEM, PA
I WAS TRAVELING WITH MY FAMILY OF 4, BACK FROM A VACATION. TRAVELING AT ABOUT 65 MPH WITH TRAFFIC ON WET INTERSTATE HIGHWAY. 2 LANE HIGHWAY TRANSITIONED FROM BLACK TOP TO A CONCRETE BRIDGE, SLIGHT BUMP. WE HEARD A LOUD CRACK AND THUD, AND THE REAR OF VEHICLE BEGAN TO GO SIDEWAYS, AS I FOUGHT FOR CONTROL. BRAKING CAUSED THE VEHICLE TO FURTHER BECOME UNSTABLE UNTIL I REDUCED SPEED AND SLOWLY PULLED OFF THE BUSY ROAD AND FOUND THE DAMAGE. THE LEFT SIDE CONTROL ARM OF THE BEAM AXEL ASSEMBLY CRACKED AND THE SUSPENSION ON THE LEFT SIDE WAS ONLY ATTACHED VIA THE SHOCK AND COIL SPRING. WE SLOWLY EXITED THE HIGHWAY AND LIMPED TO A GAS STATION TO PARK AND CALL FOR A LONG DISTANCE TOW TO MY SERVICING DEALER BY MY HOME 135 MILES AWAY. WE NEEDED AN UBER AND A RENTAL CAR TO GET BACK HOME. VAN IS CURRENTLY PARKED AT MY DEALER, AWAITING FOR A TECHNICIAN TO GET IT LOOKED AT AS OF 4/12/2021
Source: NHTSA WEB SITE -
2017 DODGE GRAND CARAVAN- JERSEY SHORE, PA
THE DRIVERS SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CAN NOT MANUALLY UNLOCK IT, IT WILL NOT UNLOCK WITH MY KEY FOB OR THE BUTTONS ON THE INTERIOR. THE DOOR IS STUCK CLOSED AND LOCKED.
Source: NHTSA WEB SITE -
2017 DODGE GRAND CARAVAN- HANOVER, MD
THE REAR SLIDING DOORS OPENED, I LOADED MY CHILD AND GEAR INTO THE VAN. WHEN WE REACHED OUR DESTINATION, THE DIES WOULD NOT UNLOCK OR OPEN, TRAPPING HER IN THE CAR. WE HAD TO HAVE HER CLIMB INTO THE PASSENGER SEAT AND EXIT THAT WAY. THE VAN WAS PARKED, ENGINE OFF.
Source: NHTSA WEB SITE -
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2017 DODGE GRAND CARAVAN- PENSACOLA, FL
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,724.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DODGE GRAND CARAVAN- TRENTON, MI
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTION, OIL WAS FOUND ON THE FLOOR OF THE GARAGE THAT HAD LEAKED FROM THE ENGINE. THE LOCAL DEALER TELEGRAPH CHRYSLER LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI 48180 WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE OIL HOUSING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED HOWEVER, THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DODGE GRAND CARAVAN- FORT POLK, LA
OIL FILTER ADAPTER/OIL COOLER. WHILE GETTING THE TRANSMISSION REPLACED THAT HAD A TOTAL FAILURE AT 110,000 MILES WHILE ENROUTE TO GET THE RECOMMENDED 120,000 MILE SERVICE, THE DEALER INFORMED US THAT THE OIL COOLER HAD A DECENT SIZED CRACK NEAR THE BASE AND REQUIRED REPLACING. THEY TOLD US THE COULD ORDER THE PART BUT WOULDN'T KNOW WHEN IT WOULD BE IN BECAUSE THERE WERE 14,772 UNITS ON BACK ORDER. HE SEARCHED THE SYSTEM AND FOUND 1 AVAILABLE 2 HOURS AWAY. I LEFT THE DEALER AND DRIVE STRAIGHT THERE AND IT TOO WAS GONE WITH NO PROJECTED ARRIVAL OF MORE. I WAS TOLD IF I KEPT THE OIL TOPPED UP AND KEPT AN EYE ON IT, IT WOULD BE OK AND NOT CAUSE ENGINE DAMAGE. I HAVE NOT SPENT ENOUGH ON OIL TO KEEP IT TOPPED UP THAT I COULD HAVE PAID FOR THE PART OF IT WE'RE AVAILABLE. ONLINE AFTERMARKET SOURCES ARE SOLD OUT WITH NO IDEA WHEN THEY'LL GET MORE. AS OF 09:30, 15 MARCH 2021, THE PARTS DEPARTMENT OF LANDERS CDJR IN BOSSIER CITY, LOUISIANA CONFIRMED THAT THERE ARE NOW OVER 15,000 UNITS ON BACK ORDER AND WHEN REQUESTING TO ORDER, THEY DON'T EVEN HAVE AN ESTIMATED WAIT TIME. WENT DIRECT WITH DODGE AND WAS TOLD THAT THEY WOULD 'ESCALATE THE REVIEW TO TRY AND GET THE PART TO THE DEALER'. NOT SURE HOW THAT WILL HAPPEN WHEN THEY DON'T HAVE A SUPPLY TO MEET THE DEMAND. EACH DEALER I'VE CALLED IN A 6 HOUR RADIUS FROM MY LOCATION HAS SAID IT SHOULD BE A RECALL WITH IT BEING SUCH A FAULTY DESIGN OF PLASTIC RESTING DIRECTLY ON TOP OF THE MOTOR BUT THAT FIAT WON'T DO THAT. MY BIGGEST CONCERN IS THE OIL LEAKING DOWN, SPRAYS ON TO THE EXHAUST CREATING THE POTENTIAL FOR A FIRE HAZARD.
Source: NHTSA WEB SITE -
2017 DODGE GRAND CARAVAN- SOUTH EUCLID, OH
I'VE HAD THE VEHICLE SINCE LITERALLY 1 YEAR 6 MONTHS AGO THE PASSENGER REAR DOOR STOPPED LOCKING/UNLOCKING I SEARCHED FOR ANSWERS ONLINE AND FOUND FORUMS WITH THIS DOOR ACTUATOR ISSUE I SEE IT AS A HAZARD BECAUSE DUE BELOW AVERAGE USE IT WENT OUT WHAT IF THE OTHER 1 GOES OUT THEN I LOSE ACCESS TO THE REAR OF MY VEHICLE IN AN EMERGENCY OR ANYTHING MOST PEOPLE SAYS IT'S AT LEAST $650 FIX WHICH IS 2 MONTHS WORTH OF CAR PAYMENTS I CAN'T AFFORD
Source: NHTSA WEB SITE -
2017 DODGE GRAND CARAVAN- ATHENS, TN
TRANSMISSION STARTED SLIPPING AT 85000 MILES NOW ON THE DATE OF 02-27-2021 I'M SITTING BROKE DOWN BECAUSE MY VEHICLE WILL NOT SHIFT OUT OF 1ST GEAR. THE VEHICLE ONLY HAS 86,858 MILES
Source: NHTSA WEB SITE