1999 DODGE GRAND CARAVAN Complaints

THE DRIVER'S SIDE, REAR PASSENGER SEAT BELT RECEPTICLE, BROKE DURING USE. THE RECEPTICLE WOULD NOT LOCK THE BUCKLE INTO PLACE. THE SEAT BELT HAD PREVIOUSLY WORKED. NLM

CUSTOMER SERVICE WOULD NOT ADDRESS OUR FAMILIES CONCERNS, SUGGESTED IF I COMPLAINED FURTHER THEY WOULD PRESS HARRASMENT CHARGES. NO SAFETY DEFECT STATED. *AK

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING POWER STEERING WENT OUT. ALSO, VEHICLE STARTED TO OVERHEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK

BRAKE FAILURE DUE TO A CRACKED MASTER CYLINDER. DEALER AND MANUFACTURER HAS BEEN NOTIFIED. *AK *JB

THE REAR SEAT BELT DID NOT WORK. THE DEALER WAS NOTIFIED. *AK THE REAR SEAT BELTS DID NOT CATCH WHEN PULLED OUT QUICKLY. THE FRONT SEAT BELTS CAUGHT NORMALLY WHEN JERKED HARD. THE CONSUMER REQUESTED A WRITTEN REPLY. *SCC *JB

VEHICLE STALLED AT 20 MPH. CONSUMER NOTICED A BELT HANGING FROM UNDERCARRIAGE OF VEHICLE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AK

WHILE DRIVING ALL DASH INDICATOR LIGHTS WENT OUT, DEALER REPLACED A SENSOR. THIS HAPPENED AGAIN IN JUNE OF 2002, SENSOR WAS REPLACED A SECOND TIME.*AK

WE HAVE LEASED THE VEHICLE SINCE MAY OF 1999. WE HAVE REPLACED THE INPUT SPEED SENSOR TWICE NOW. THE FIRST TIME, THE PARTS AND LABOR WERE FREE UNDER THE MANUFACTURER'S WARRANTY. THIS TIME, BOTH THE INPUT AND THE OUTPUT SPEED SENSORS WENT. AFTER RESEARCHING ON YOUR WEBSITE, I FOUND THAT THIS PROBLEM HAS OCCURRED ON OTHER 1999 DODGE GRAND CARAVANS. I BELIEVE THERE IS A DEFECT IN THE PART OR SO MANY PEOPLE WOULDN'T BE HAVING THE SAME PROBLEM. ALSO, I DON'T BELIEVE A PART SHOULD NEED TO BE REPLACED TWICE IN 2 1/2 YEARS TIME. THE SECOND REPAIR I HAD DONE ON 8/13/02 FOR BOTH SENSORS. MY MILEAGE AT THE TIME WAS 41,615. I WOULD APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU..*AK

WINDSHIELD WIPERS/ HORN, AND CRUISE CONTROL ARE INOPERATIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WE WERE ON THE WAY TO OUR VACATION DESTINATION ON 7/30/02 AND PULLED OFF THE FREEWAY FOR GAS. THE "SERVICE ENGINE SOON" LIGHT CAME ON AS SOON AS WE PULLED INTO THE GAS STATION. ONCE WE WERE ON THE ROAD AGAIN, THE VAN WOULD NOT COME OUT OF SECOND GEAR. WE WERE THEN FORCED TO STOP IN A PARKING LOT AND GOT DIRECTIONS TO THE CLOSEST FULL SERVICE REPAIR SHOP. (THIS ALL TOOK PLACE AT 8:15PM IN BARSTOW, CA) THE MECHANIC RAN DIAGNOSTICS ON THE VAN AND THOUGHT IT MIGHT BE THE SENSOR BUT WOULD HAVE TO RUN MORE TESTS THE FOLLOWING MORNING. WE WERE, AT THAT POINT FORCED TO STAY IN BARSTOW FOR THE NIGHT. WE CALLED THE MECHANIC IN THE MORNING AND GOT THE UNBELIEVABLE NEWS. AFTER RUNNING MORE DIAGNOSTICS HE FOUND TWO ADDITIONAL ERRORS IN THE TRANSMISSION RELATED TO A PRESSURE PROBLEM AND INFORMED US OUR TRANSMISSION WAS THE PROBLEM AND NEEDED TO BE REPLACED. THE MECHANIC WAS ABLE TO ORDER A FACTORY REBUILT TRANSMISSION AND WE WERE CHARGED A MERE $2,750.00 FOR PARTS AND LABOR. IN THE MEAN TIME WE HAD TO RENT 2 CARS TO GET TO OUR DESTINATION (NO VEHICLES WERE AVAILABLE TO FIT 6 PEOPLE). WE HAD TO STAY AN ADDITIONAL NIGHT IN A HOTEL, AS OUR VAN WOULD NOT BE READY UNTIL FRIDAY NIGHT. OUR VAN HAS LESS THAN 43,000 MILES ON IT AND SHOULD HAVE BEEN MORE RELIABLE THAN WHAT IT WAS. WE NOW HAVE THE FACTORY REBUILT TRANSMISSION, PROBABLY FROM SOMEONE ELSE VAN AND THEREFORE CANNOT BE TRUSTED. WE DO NOT FEEL THE REBUILT TRANSMISSION IS RELIABLE AND NOW WILL NOT DRIVE THIS VEHICLE UNLESS ABSOLUTELY NECESSARY. IT IS UNSAFE!! WE FEEL FORTUNATE THAT WE HAD EXITED THE FREEWAY AT APPARENTLY THE RIGHT TIME, WHO KNOWS WHAT WOULD HAVE HAPPENED HAD THE VAN SHIFTED IN TO SECOND GEAR AT 70MPH. THE STORY WOULD HAVE BEEN MUCH DIFFERENT.*AK