1997 DODGE GRAND CARAVAN Complaints

WE NOTICED SOME WOBBLE IN THE FRONT END WHILE DRIVING DURING THE WEEK, BUT ATTRIBUTED THAT TO A PREVIOUSLY REPLACED REAR BUMPER AND NEED FOR REALLIGNMENT DUE TO THAT ACCIDENT. WHEN WE STOPPED FOR GAS ON 6/30/01 WE NOTICED THAT THE PASSENGER FRONT TIRE WAS VERY LOW. WE FILLED IT WITH AIR AND DROVE LESS THAN A MILE. AT THAT POINT, THE TIRE WAS ALMOST COMPLETELY FLAT AND WE CALLED AAA FOR SERVICE. THE TOW TRUCK DRIVER REMOVED THE FRONT TIRE AND DISCOVERED ONE 6" TEAR AND ONE 2-3" TEAR . THE TEARS WERE DEEP ENOUGH TO REVEAL THE STEEL BELTS. HE SAID THAT THE TIRE APPEARED TO BE DEFFECTIVE, AND THAT THE DAMAGE WOULD NOT HAVE OCCURRED AS THE RESULT OF DRIVING OVER SOMETHING.*AK (TIRESIZE: P215/65R15)

BOLTS WHICH HOLD PULLEY TENSIONER HAVE BROKEN TWICE WITHIN TWO YEARS. FIRST BOLT WAS REPLACED BY AN INDEPENDENT REPAIR SHOP, AND THE SECOND BOLT WAS REPLACED BY A DEALER. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY/ LATE, TSB 21-07-98 WAS ISSUED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE MILEAGE WAS BEYOND WARRANTY, THE CONSUMER BELIEVES THAT SINCE THE SHIFTING PROBLEM OCCURED PRIOR TO WARRANTY EXPIRATION THAT REPAIRS SHOULD BE COVERED UNDER TSB. NLM

I RECEIVED THE FAILED CLOCKSPRING ASSEMBLY AND CAN PROVIDE IT TO NTSA. I UNDERSTAND THIS ITEM IS CURRENTLY UNDER INVESTIGATION, BUT WANTED TO FURTHER VALIDATE THIS PROBLEM WITH A COMPLAINT. *AK

WHILE PUMPING FUEL INTO VEHICLE SLIDING DOOR HAS CAME BACK AND BROKE FUEL COVER DOOR,KNOCKING HANDLE OUT OF TANK, AND OUT OF CONSUMER'S HAND. SOME OF THE FUEL SPILLED ONTO CONSUMER. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. PROVIDE ANY FURTHER INFORMATION. *AK

WINDSHIELD WIPERS COME ON INTERMITTENTLY WITHOUT PRIOR WARNING AND WITHOUT MANUALLY TURNING WINDSHIELD WIPERS ON. CONSUMER HAS YET TO CONTACT DEALER. *AK *SLC

AIR BAG LIGHT ILLUMINATED ON DASHBOARD AND HORN IS INOPERABLE. CONSUMER HAS NOT TAKEN VEHICLE TO DEALER. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC

AIRBAG LIGHT CAME ON. TOOK TO BOB DANCE DODGE. SERVICE EMPLOYEE STATED THAT IT WAS ABOUT THE RIGHT MILEAGE FOR THIS PROBLEM TO OCCUR. I ASKED SERVICE DEPT MANAGER TO COMPENSATE ME FOR THIS SINCE IT THIS PART FAILURE WAS WELL KNOW TO OCCUR. HE REFUSED. I ASKED FOR THE REPAIR TO BE PRO-RATED AND HE ALSO REFUSED. I PAID $219.89 FOR PARTS AND LABOR. *AK

AIR BAG LIGHT WOULD COME ON AND REMAIN ONCE VEHICLE HAS BEEN STARTED. HORN ALSO FAILED TO WORK WHEN THIS HAPPENED. *AK

FUEL IS LEAKING FROM THE FUEL RAIL WHEN THE ENGINE IS RUNNING. THE DRIPPING FUEL LANDS ON THE EXHAUST MANIFOLD OF THE ENGINE. *AK