2013 DODGE GRAND CARAVAN Complaints

View complaints related to 2013 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2013 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 DODGE GRAND CARAVAN
    - COCHRANE, WI

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE GRAND CARAVAN
    - DURHAM, NC

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE REVVED FROM 4 TO 5 RPMS. THE VEHICLE DECELERATED TO 40 MPH INDEPENDENTLY, THE AIR CONDITIONING FAILED, AND THE VEHICLE BECAME EXTREMELY HOT. THE CONTACT RESTARTED THE ENGINE, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE GRAND CARAVAN
    - WAXHAW, NC

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE GRAND CARAVAN
    - YUCCA VALLEY, CA

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE RADIO OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE GRAND CARAVAN
    - PORT CHARLOTTE, FL

    2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE MANUFACTURERS FAILURE TO RESOLVE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

    Source: CONSUMER LETTER
  • 2013 DODGE GRAND CARAVAN
    - YUCCA VALLEY, CA

    BOUGHT CAR 2013 MAY, TOOK BACK TWICE TO DEALER DUE TO VAN STUTTERING, CAR STAYING ON SAME SPEED,( I'M NOT PRESSING THE PEDAL) CAR TURNING OFF WHEN I USE AUTOMATIC STARTER AND PLACE THE KEY IN THE IGNITION. DEALER FOUND NOTHING WRONG WITH IT AND TOLD ME IT MUST HAVE BEEN A FLUKE. A WHILE LATER WE MOVE TO CALIFORNIA TOOK CAR FOR TIRE ROTATION EXPLAIN TO DEALER RADIO WAS SHUTTING OFF AND POPPING NOISE COMING FROM IT HOT TO TOUCH, AGAIN TILL DEALER ABOUT THE GEAR STICKING WHEN I'M DRIVING IN THE VAN RUNNING HARD DO YOU HAVE FOUND NOTHING. TOOK ANOTHER TWO TIMES TO THE DEALER AFTER WORDS WITH THE SAME ISSUES TILL FINALLY DEALER PHONE NUMBER FOR UCONNECT HELPLINE THEY REQUESTED DEALER TO KEEP THE CAR FOR THE 4TH TIME OF THE MONTH OF MAY THIS YEAR PROVIDE A RENTAL CAR. THEY CONTINUES TO BE IN THE DEALERSHIP NOW FOR 2 WEEKS. THEY FINALLY FOUND THE PROBLEM WITH THE RADIO(2 YEARS IT TOOK. RADIO OVER HEATING) AND REPLACING IT AND CONTINUE TRYING TO FIGURE OUT WHAT IS WRONG WITH THE GEARS,WHY VAN RUN. VAN HAS ANOTHER FRINT WHEEL PROBLEM TOO. MY ISSUE HAS BEEN SENT OUT TO THE RESOLUTION CENTER FOR CHRYSLER DODGE. MY CASE MANAGER ADVISED ME TO TRADE IN MY VAN. I THOUGHT THAT WAS AN ACCEPTABLE RESOLUTION FOR ME. THE VAN CONTINUES TO BE AT DEALER THEY ARE TRYING TO FIX IT THEY DON'T KNOW WHAT'S WRONG WITH IT.Y THE VAN IS UNSAFE TO DRIVE IT STAYS ON THE SAME SPEED NO MATTER WHAT YOU DO AFTER A LONG DRIVE YOU PUSH THE ACCELERATOR YOU LET GO OF THE ACCELERATOR AND IT STAYS ON 55 OR HIGHT SPEED NO MATTER WHAT. BEEN COMPLAINING ABOUT THIS ISSUE FOR 2 YEARS. RESOLUTION FOUND A MANAGER STATED TO ME THAT THE VAN IS UNDER WARRANTY AND THEY WILL TRY TO CONTINUE TO FIX IT. I STATED TO KNOWN THAT THE VANS AND LEMON AND UNSAFE TO DRIVE IT THEY DO NOT SEE IT THAT WAY

    Source: NHTSA WEB SITE
  • 2013 DODGE GRAND CARAVAN
    - WINSTON SALEM, NC

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE GRAND CARAVAN
    - BRUNSWICK, OH

    THE DOOR LOCKS STOPPED WORKING FOR BOTH THE LOCK BUTTON AND THE KEY FOB. THIS BECOMES A SAFETY ISSUE BECAUSE THE SIDE DOORS CAN BE LOCKED MANUALLY, BUT THE LIFT GATE DOES NOT HAVE A MANUAL LOCK. ADDITIONALLY ONLINE RESEARCH SHOWS THAT THE TIPM FAILURE CAN CAUSE CATASTROPHIC EVENTS SUCH AS SUDDEN AIRBAG DEPLOYMENT FOR NO REASON, FAILURE TO START, STALLING WHILE DRIVING, ETC.!! CHRYSLER IS SAID TO BE WELL AWARE OF THIS ISSUE AND HAS YET TO INITIATE A RECALL AND WE WERE PLANNING ON A FLORIDA VACATION THIS YEAR (WE LIVE IN OHIO) AND DUE TO THE POSSIBILITY OF GETTING STUCK ON OUR WAY OR ONCE THERE, WE DECIDED NOT TO GO TO THE DISMAY OF OUR KIDS. FIX THIS PROBLEM CHRYSLER AND QUIT SCREWING YOUR CUSTOMERS!!!

    Source: NHTSA WEB SITE
  • 2013 DODGE GRAND CARAVAN
    - CORNING, NY

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR POWER SLIDING DOORS WERE OPENED BUT THE DOORS INDEPENDENTLY CLOSED. THE CONTACT WAS IN BETWEEN THE SLIDING DOOR WITHOUT THE LOCK BUTTON BEING ACTIVATED AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT SUSTAINED A BRUISE ON THE ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT HEARD A NOISE WHEN THE DOORS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 10/17/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 DODGE GRAND CARAVAN
    - SEATTLE, WA

    TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE