2013 DODGE GRAND CARAVAN Complaints

WAS DRIVING DOWN BUSY CITY EXPRESSWAY FRONTAGE ROAD AT APPROX 40 MPH. ACCELERATED AND PASSED THE SLOWER-MOVING VEHICLE AHEAD OF ME....UPON CLEARING THE VEHICLE I WAS PASSING, RELEASED MY FOOT FROM ACCELERATOR, BUT VEHICLE FAILED TO RETURN TO PRIOR PASS SPEED AND INSTEAD CONTINUED TO ACCELERATE FASTER. ATTEMPTED TO BRAKE....PUMPED THE BRAKE HARD WHEN THAT DIDN'T WORK BUT NO LUCK. HELD THE BRAKE PEDAL IN TO THE FLOOR AS FAR AS IT WOULD GO TO COUNTER THE ENGINE AUDIBLY REVING TO GAIN MORE SPEED (HOPING TO SLOW THE ACCELERATE PROCESS AS MUCH AS POSSIBLE AND MAYBE HOLD IT AT ITS CURRENT RATE DESPITE THE ENGINE STILL TRYING TO GO FASTER). I RODE OUT THE UNCONTROLLED ACCELERATION ISSUE UNTIL COMING TO A LONG TURN LANE WHERE I VEERED OFF TO GET AWAY FROM OTHER CARS. WTH A BUSY INTERSECTION APPROACHING QUICKLY AHEAD OF ME AND THE BRAKING NOT RESOLVING THE ISSUE, I THREW THE VEHICLE INTO PARK AND AFTER A BRIEF TIME IT FINALLY SLOWED TO A STOP. THIS IS THE ONLY THING THAT WORKED...I EVEN CHECKED TO SEE IF GAS PEDAL WAS PHYSICALLY STUCK SOMEHOW ON THE FLOOR MAT (IT WAS NOT), AND LIFTED UP FROM UNDERNEATH IT WITH MY FOOT TO VERIFY THIS, DURING THIS ATTEMPT TO REGAIN SPEED CONTROL..I BELIEVE IT WAS THIS IN ADDITION TO PUTTING VEHICLE IN "PARK" THAT ACTUALLY STOPPED THE ENGINE ACCELERATION/REV SO THE VEHICLE COULD PHYSICALLY STOP... II IS VALID TO NOTE THAT I PREVIOUSLY TOOK THIS VEHICLE INTO THE DEALERSHIP (AROUND 36000 MILES) FOR EVALUATION WITH PRIOR CONCERNS OVER THE ENGINE/TRANSMISSION NOT SEEMING TO FUNCTION RIGHT/SMOOTHLY....THE DEALERSHIP REPORTED THAT "THEY COULD FIND NOTHING WRONG WITH IT." & IT WAS RETURNED TO ME WITH NO ADJUSTMENT/REPAIR. THIS VEHICLE HAS SEVERAL OF THEORY SAME COMPLAINTS ON THE WEB (ACCELERATION STICK/ENGINE/TRANSMISSION) OVER A SPAN OF SEVERAL YEAR MODELS & NOTHING IS BEING DONE ABOUT IT OR EVEN ACKNOWLEDGING IT...HUGE SAFETY ISSUES HERE.

2013 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO A FAULTY FREQUENCY OPERATED BUTTON IGNITION KEY RECALL ISSUES. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE. THE RECALL WAS ISSUED EIGHT MONTHS AGO. *JB UPDATED 07/22/15. *JB

ACCORDING TO MY SAFETY RECALL... IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY GO TO HTTP://WWW.SAFERCAR.GOV... SO I AM DOING SO BECAUSE I FEEL IT IS NOT BEING DONE WITHIN A REASONABLE TIME. WE CONTACTED OUR DEALER AND WE WERE NOT ON THE LIST IN FEBRUARY SO THEY ADDED US AND LAST WEEK I CALLED BACK AND THEY SAID THEY HAVEN'T ACQUIRED ANY PARTS TO MAKE ANY FIXES YET. THE UNFORTUNATE PART IS WE SPECIFICALLY PURCHASED OUR VEHICLE WITH THE INTENT TO GO ON A FAMILY VACATION AND IT SURE WOULD BE NICE TO BE ABLE TO CRACK THE REAR WINDOWS WHEN YOU ARE GOING TO BE IN FLORIDA IN JULY. I BELIEVE IT IS UNREASONABLE THAT AT THIS TIME A YEAR THE PROBLEM WAS DISCOVERED IN 2014 AND THEY STILL DON'T HAVE ANY PARTS. THE PARTS DEPARTMENT SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. SO TO SUM IT UP MY COMPLAINT IS THEY AREN'T HANDLING THE MATTER IN A REASONABLE AMOUNT OF TIME. *TR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AT TIMES WHEN YOU TURN THE AIR ON HOT AIR COMES OUT OR WHEN YOU TURN THE HEAT ON COLD AIR WILL COME ON EVEN AFTER TURN IT OFF AND BACK ON OR SHUTTING THE VEHICLE OFF.THE SUSPENSION RATTLES A LOT WHEN GOING OVER BUMPS.THE ENGINE RUNS ROUGH AND IDLES ROUGH USUALLY WHEN IT IS COLD OUT OR RAINY BUT NOT ALWAYS. STALLS AT RED LIGHTS AND THE CHECK ENGINE LIGHT COMES ON UNTIL IT RUNS BETTER. *TR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS ARE UNAVAILABLE TO COMPLETE RECALL REPAIRS. *SMD RECALL # 14V234000. *JB