1996 DODGE GRAND CARAVAN Complaints

WHENEVER IT STARTS TO SNOW OR RAIN WOULD TURN ON WINDSHIELD WIPERS TO CLEAR WINDSHIELD, WINDSHIELD WIPERS WOULD SOMETIMES WORK, AND OTHER TIMES WOULD STOP WORKING AFTER BEING ON FOR A WHILE. SOMETIMES, WINDSHIELD WIPERS WOULD NOT BE ABLE TO TURN OFF. THIS CAUSES HAVOC WITH DRIVER'S VISIBILITY ON THE ROAD. PROBLEM IS INTERMITTENT. HAD TAKEN VEHICLETO DEALERSHIP MANY TIMES. DEALER INFORMED CONSUMER NO PROBLEM FOUND. TOLD TO BRING VEHICLE BACK WHEN IT HAPPENS AGAIN. *AK

WE WERE DRIVING THE VEHICLE ON THE INTERSTATE AT 65 MPH WHEN THE TRANSMISSION SUDDENLY AND UNEXPECTEDLY GAVE OUT. THE VEHICLE DROPPED IN SPEED FROM 65 TO UNDER 40MPH IN LESS THAN TWO SECONDS CAUSING THE VEHICLE TO NEARLY BE INVOLVED IN A CATASTROPHIC REAR END ACCIDENT WITH A TRACTOR TRAILER TRUCK FOLLOWING BEHIND MY VAN. THIS IS A COMMON PROBLEM WITH CHRYSLER VEHICLES PLEASE DO SOMETHING ABOUT IT SINCE THEY ARE NOT. THANK YOU. *AK

THE AIR BACK INDICATOR LIGHT STAYS ILUMINATED. WAS INFORMED BY DEALER THAT CLOCK SPRING WAS FAILING AND THAT THIS CONTROLS THE HORN, CRUISE CONTROL AND AIRBAG. EVENTUALLY THIS WOULD FAIL COMPLETELY AND WE WOULD LOSE THE PROPER FUNCTION OF THESE COMPONENTS (WHICH IN MY MIND IS A SAFETY HAZARD AND SHOULD BE RECALLED/FIXED FREE OF CHARGE BY CHRYLSER. *AK

READ IN NEWSGROUPS THAT CLOCK SPRING FAILURES SHOULD BE REPORTED; CONCERNED ABOUT AIRBAG VIABILITY AS WELL. *AK

CHRYSLER CORP NOTIFIED ME TO RETURN MY DODGE VAN FOR FUEL FILLER TUBE RECALL SERVICE. I MADE AN APPOINTMENT WITH ARRIGO DODGE, AN AUTHORIZED DODGE DEALER, TO PERFORM THE SERVICE. AFTER THREE MONTHS WAITING, MARK NORMAN SCHEDULED MY RECALL SERVICE. MECHANIC NUMBER 269 PERFORMED THE RECALL SERVICE ON 6/7/2000. I RECEIVED MY VAN ON 6/7/2000 AND PROCEDED TO FILL UP AN EMPTY FUEL TANK. WHEN THE PUMP'S AUTO SHUTOFF ENGAGED, HEAVY FUEL OVERFLOWED UNDER MY VAN. I LOOKED UNDER AND SAW FUEL SPILLING FROM A JUNCTURE OF THE FUEL TUBE AND TWO CONNECTING LINES FROM THE FUEL TUBE TO THE MAIN GAS TANK. THIS HAS NEVER HAPPENED BEFORE DURING MY OWNERSHIP. I IMMEDIATELY RETURNED TO ARRIGO DODGE'S MARK NORMAN TO COMPLAIN. HE ALLABIED WITH "...LET EVERTHING SEAT INTO PLACE. DRIVE IT FOR SEVERAL TANKS OF GAS." THE LEAKING NEVER CORRECTED ITSELF AND THE FUMES RADIATING FROM THE FUEL FILLER VALVE CONTINUED. EXCUSES HAVE CONTINUED FOR 17-MONTHS. I HAVE BEEN PASSED BACK AND FORTH BETWEEN ARRIGO DODGE AND CHRYLER CORP'S CUSTOMER RELATIONS FOR MONTHS AFTER I REALIZED ARRIGO DODGE WAS STONEWALLING. ARRIGO DODGE ALSO FIRED MY FIRST SERVICE WRITER, MARK NORMAN. I WENT AND PAID FOR AN INDEPENDENT CHRYSLER DEALER TO LOCATE THE PROBLEM AREA, JUST TO HAVE CONFIRMATION WHERE THE LEAK WAS ORIGINATING. I HAVE DATES & SUMMARIES OF MY HONEST EFFORTS TO RESOLVE THIS SERVICE FAULT. ON 11/8/2001, I WAS BLATANTLY LIED TO BY SERVICE MANAGER, ORLANDO FERRER, AND DECIDED TO USE OTHER ALTERNATIVES TO CORRECT THIS SERVICE BLUNDER.*AK

TREAD IS SEPARATING IN CHUNKS AND EXPOSING STEEL BELTS. *AK (DOT NUMBER: T2749938 TIRESIZE: P215/65R15)

I HAVE BEEN HAVING ALL KINDS OF TROUBLES WITH THE RADIO SINCE I BOUGHT IT,,,, NO BIG DEAL,,, UNTILL TODAY WHEN COMING HOME FROM MY PARENTS SMOKE STARTED COMING OUT OF THE INTERIOR LIGHTS CONTROL. *AK

THE ORIGINAL FUEL PUMP FAILED. REPLACEMENT OEM PUMP LEAKED GAS OUT OF DEFECTIVE SEAL WHEN TANK WAS FILLED, RESULTING IN A SIGNIFICANT GAS SPILL AND FIRE HAZARD. DEALED EXPLAINED THAT WHEN PUMP IS REPLACED THEY DO NOT CHECK FOR TANK SEAL INTEGRITY. REPLACEMENT PUMP REPLACED AT NO ADDITONAL CHARGE. *AK

WHILE OPERATING VEHICLE AIRBAG LIGHT ON THE INSTRUMENT PANEL ILLUMINATES FOR SHORT PERIODS OF TIME, 6-30 SECONDS. THIS PROBLEM OCCURS WHEN STEERING IS TURNED HARD TO RIGHT AND, CORRECTS ITSELF WHEN TURNED TO LEFT. DEALER HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK

CONSUMER SMELLED SOMETHING ELECTRICAL BURNING. NOTICED FLAMES INSIDE DASHBOARD. CONSUMER PULLED OVER AND SHUT CAR OFF. CONSUMER TOOK VEHICLE TO DEALER. *AK