2017 DODGE GRAND CARAVAN Complaints

WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.

ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.

THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL

MY SON WAS ALMOST CLOSED IN THE DOOR GETTING IN THE VAN DOORS FAILED TO OPEN BACK UP AND LITERALLY ALMOST CLOSED HIM IN. I HAD TO TELL HIM TO MOVE QUICKLY

VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.

THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP

WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF 45 MPH ON BACK HIGHWAY AND NOTICED SOME STICKING. WAS ABLE TO BRAKE AND DISENGAGE AT LOWER SPEED AFTER SEVERAL ATTEMPTS. HAVE NOT USED THE CRUISE CONTROL AGAIN. THE VEHICLE HAD LESS THAN 30,000 MILES ON IT AT THE TIME. IN BOTH INSTANCES THE VEHICLE WAS GOING STRAIGHT. *TT *JS *TR

THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.