1999 DODGE GRAND CARAVAN Complaints

AFTER HITTING APPROXIMATELY 3 INCHES OF SNOW/SLUSH IN THE ROAD THE SERPENTINE BELT SLID OFF CAUSING LOSS OF POWER STEERING. DRIVER WAS ABLE TO AVOID ACCIDENT AND PULL TO SIDE OF ROAD. THIS IS THE 5TH SUCH INCIDENT SINCE THE VEHICLE WAS NEW. *TR

I HAVE 1999 DODGE GRAND CARAVAN AND NOTICED RUST BUBBLES AT THE TOP OF THE STRUT TOWER MOUNTS WITH A ROUTINE INSPECTION. THE DRIVER'S SIDE IS SIGNIFICANTLY WORSE THAN THE PASSENGER SIDE. I KNOCKED ON THE AREA WITH MY HAND AND ABOUT HALF OF THE STRUT TOWER METAL SUPPORT FELL APART! THE STRUT SUPPORT IS NOW JUST BEING HELD IN PLACE WITH ONE NUT AND MINIMAL METAL. I WENT ONLINE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH CHRYSLER MINIVANS AND THAT CHRYSLER HAVE BEEN AWARE OF THE PROBLEM FOR YEARS AND HAD ISSUED A TECHNICAL SALES BULLETIN BACK IN 2002 ON THIS STRUT TOWER RUST PROBLEM. THIS SHOULD BE A WARRANTY ISSUE AND CHRYSLER SHOULD HAVE ISSUED A RECALL YEARS AGO. CONSIDERING THAT THESE MINIVANS ARE USED PRIMARILY AS A FAMILY TRANSPORT VEHICLE, THIS RUST PROBLEM IS VERY DANGEROUS AND THERE SHOULD BE A RECALLED ASAP! THIS IS THE FIRST I HAVE EVER SEEN ANYTHING LIKE THIS AND HAVE OWNED NUMEROUS VEHICLES INCLUDING AN OLDER CAR DRIVING IN THE SAME ENVIRONMENT. *TR

THE LEFT FRONT SPRING TOWER RUSTED THROUGH CAUSING THE BODY TO DROP ON THE WHEEL. *TR

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.

POWER DOOR LOCK ON DRIVER'S SIDE FRONT DOOR WILL NOT WORK. I HAVE TO OPEN THE REAR SLIDING DOOR ON MY VAN AND REACH AROUND TO UNLOCK MANUALLY. IT DOESN'T LOCK AFTER BEGINNING TO MOVE EITHER. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. *TR

1999 DODGE GRAND CARAVAN 3.3L. SERPENTINE BELT SLIPS OFF PULLEYS WHEN DRIVING IN WET CONDITIONS, EVEN SLIGHTLY. THIS PRODUCES AN IMMEDIATE LOSS OF POWER STEERING, WATER PUMP, ETC., AND WITHIN 15-20 SECONDS THE VEHICLE OVERHEATS. THIS CREATES SEVERE SAFETY HAZARD WITH IMPAIRED STEERING ABILITY ALONG WITH ATTEMPTS TO REMOVE VEHICLE FROM TRAFFIC BEFORE IT OVERHEATS, STALLS, OR ENGINE CATCHES FIRE. THIS SLIPPAGE OCCURS CONSISTENTLY TO THE POINT WE MUST AVOID DRIVING WHEN RAINING (EVEN DRIZZLING) OR EVEN IF ROADS ARE STILL MOIST AFTER A RAIN. WE FOUND HUNDREDS OF THE SAME COMPLAINT AFFECTING NUMEROUS MODEL YEAR DODGE CARAVANS, AS WELL AS CHRYSLER TOWN & COUNTRY VAN. TWO INDEPENDENT MECHANICS STATED THE CAUSE IS POOR DESIGN OF THE PULLEY SYSTEM. TWO OF THE PULLEYS ARE SMOOTH-SURFACED AND ONE SIDE OF THE SERPENTINE BELT IS SMOOTH. WHEN A LIQUID (RAIN/SNOW/LUBRICANT, ETC.) IS INTRODUCED TO THE PULLEY SYSTEM, THESE SMOOTH SURFACES ALLOW THE BELT TO EASILY SLIP OFF. DODGE OFFERS TO REPLACE THE TWO SMOOTH PULLEYS WITH GROOVED PULLEYS, AS WELL AS PROVIDE A SERPENTINE BELT WITH DUAL SIDED GROOVES FOR AROUND $400. THIS IS NOT A MATTER OF NORMAL WEAR AND TEAR, BUT RATHER A POOR DESIGN THAT HAS CONTINUED FOR OVER A DECADE DESPITE EARLY COMPLAINTS. CONSUMERS HAVE SPENT HUNDREDS IF NOT THOUSANDS IN TOWING AND REPAIRS FOR THIS PROBLEM. CONSUMERS SHOULD NOT BE REQUIRED TO PAY TO FIX THE MANUFACTURERS' SAFETY DEFECTS AND ADD TO THEIR PROFITS IN DOING SO. WAS IT AN INTENTIONAL DEFECT TO BOOST SERVICE DEPT PROFITS? THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY AND SHOULD WARRANT A RECALL TO REPLACE THE TWO PULLEYS AND SERPENTINE BELT. *TR

LOSS OF BRAKES DUE TO REAR BRAKE LINE RUSTING OUT NEAR ABS CONTROL AT THE STAINLESS STEEL LINE CONNECTIONS.. *TR

TOTAL BRAKE FAILURE ON 1999 DODGE GRAND CARAVAN. REAR BRAKE LINE RUPTURED WERE SOLID LINE MEETS BRAIDED LINE UNDER DRIVER SIDE OF CAR AND NEAR ANTI LOCK BRAKE MODULE. LOSS OF BRAKING FORCED ME TO DRIVE VEHICLE ONTO SOMEONE'S LAWN TO AVOID A REAR END IMPACT OF A CAR MAKING A LEFT TURN ON A SINGLE LANE ROAD. EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. FAILURE WAS ABRUPT WITH NO PRIOR VISUAL EVIDENCE OF LEAKING ON MY DRIVEWAY OR IN THE PARKING SPOT OF MY WORKPLACE. RED BRAKE LIGHT CAME ON AFTER IT WAS TOO LATE. REAR BRAKE LINES WERE REPLACED WITH SOLID LINES AT A COST OF $290.00. REPAIR WAS COMPLETED ON 06/21/10. *TR

MY 1999 CARAVAN HAS THE LEFT DRIVER'S SIDE SHOCK TOWER RUSTED OUT. THE IS A COMMON FLAW AND A SIGNIFICANT SAFETY ISSUE. THIS SHOULD BE RECALLED BY THE DEALER AND REPAIRED. THEY'VE HAD SO MANY VANS DO THIS, THEY CREATED A REPAIR PART KIT. IF THE SHOCK BREAKS THROUGH WHILE DRIVING, SEVERE INJURIES DUE TO LOSS OF VEHICLE CONTROL WILL LIKELY OCCUR. *TR

TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE HAD PREVIOUSLY BEEN SERVICED FOR RECALL 04V480000 (AIR BAGS). A MONTH AFTER BEING REPAIRED, THE VEHICLE DISPLAYED THE SAME FAILURE WHICH WAS THAT THE CRUISE CONTROL, WINDOWS, RADIO, WINDSHIELD WIPERS, HORN, LIGHTS, DOOR LOCKS AND RADIO DID NOT FUNCTION ON AN INTERMITTENT BASIS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CURRENT MILEAGE WAS APPROXIMATELY 178,000.