2017 DODGE GRAND CARAVAN Complaints

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the front passenger's side headrest unexpectedly deployed. The contact stated that there was no impact to the vehicle that caused the headrest to deploy. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 123,244.

Driver side sliding door lock jammed shut! No way to use the door causing safety issue in an emergency. Lock will not release. There was no warning signs and dealer cannot get my car in for another month. Passenger side sliding door has done this intermittently.

Beginning at about 75,000 miles (1st lock actuator), my lock actuators seized and rendered the backseat passenger doors unusable. The second lock actuator on the passenger side followed at about 95,000 miles. This is extremely unsafe, because if I have my children as passengers, they must climb in through the back hatch of the minivan. In addition, passengers cannot exit the vehicle from their seats in case of a wreck. Dodge has issued an extended warranty recently, but I am not eligible because my vehicle is now over 100,000 miles. (It was under 100,000 miles at the time of malfunction, but there was no extended warranty or recall at the time.) This common issue with the Dodge Grand Caravan is extremely unsafe, and all defective lock actuators should be replaced/repaired as part of a recall. A warranty that excludes certain users is unsafe.

Power door is broke and won’t open. There was a notice sent out about it but no repairs appeared

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while the vehicle was parked, his children attempted to exit the vehicle through the passenger's side and driver's side sliding doors; however, both sliding doors failed to open. The contact's children exited the vehicle though the front passenger's side and driver's side doors. The contact stated that the failure persisted. The dealer was notified of the failure and advised the contact to schedule an appointment for inspection. The vehicle was not diagnosed or repaired. The contact related the failure to Chrysler Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators). The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

The door lock actuators on BOTH sliding doors do not work properly. about 3 years ago the drivers side door lock actuator stopped unlocking and could not be used. about 7 or 8 months later, it suddenly unlocked but now makes a loud buzzing sound every time it locks. Then about a year later, the passenger side door stopped unlocking and has remained locked for many months now leaving that door unusable. if there were an emergency or accident where the drivers side could not be accessed, passengers in the back of the vehicle would not be able to exit the car safely without climbing over seats. We also are concerned that the drivers side door will fail again and the rear of the vehicle would no longer be accessible. This is a known issue through the manufacturer that they refuse to recall or repair. There is even a current class action lawsuit for this make and model. several similar makes and models through the manufacturer have been affected by this issue for many years. We have not had this inspected by anyone, we bought new door actuator mechanisms but have not replaced them ourselves yet. every indication is this is a difficult and lengthy repair at home and costly if done through an auto repair shop or dealership. With such a well known issue, this should have been investigated, resolved and corrected by the manufacturer and notices for recalls released to the public. This is completely unacceptable that the safety of passengers in these cars are not important to the manufacturer!

My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped. I regularly transport my nieces that are [XXX] , [XXX] , and [XXX] and it makes it very difficult to reach them and if there were an accident on the right side of the car we would not be able to reach them from the left and they would not be able to get out due to the fact that they are in car seats and would need to be taken out by an adult. I have received documentation that states this is a known issue for my Year, Make, and Model, and there is apparently a class action lawsuit about it, but based on the mileage of my car, I won't qualify to have it fixed. I was just made aware that this is a known issue and the car had 70,000 miles on it when I bought it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

The vehicle has cut off twice since purchased two days ago while turning. No warning signs I almost hit a sign and another car. There's no way to control the car once the power stops.

I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.