2013 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS TURNED ON, THE HEATER WOULD NOT OPERATE AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED, IMPAIRING THE VISIBILITY OF THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 DODGE GRAND CARAVAN. A PROBLEM WITH THE WINDOW SWITCH FOR THE TWO REAR WINDOWS. *TA THE CONSUMER STATED IT SHOULDN'T TAKE 3 1/2 MONTHS TO GET A PART TO CORRECT A RECALL DEFECT. RECALL # 14V234000. *JB

MY REAR QUARTER VENT WINDOWS WERE ON A RECALL AND I TOOK IT TO THE DODGE DEALERSHIP (MAY 2014) WHERE THEY DISCONNECTED THE AUTOMATIC SWITCH TO THE WINDOWS. IT HAS NOW BEEN NON-OPERATIONAL SINCE THEN. I HAVE CONTACTED DODGE CORPORATE OFFICES AND THE DEALERSHIP ON A ROUTINE BASIS TO BE CONSTANTLY TOLD THEY HAVE NO IDEA WHEN THIS WILL BE REPAIRED. THIS IS BEYOND A REASONABLE TIME TO FIX SOMETHING LIKE THIS. PLEASE HELP ME AS I WOULD LIKE TO HAVE MY WINDOWS OPERATIONAL. DODGE SIMPLY DOES NOT SEEM TO CARE AND HAVE NO INTEREST OR PRIORITY IN REPAIRING THIS DEFECT. THANKS *TR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR WINDOW SWITCHES WERE DISCONNECTED TO PREVENT THE RECALL CONSEQUENCE UNTIL THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL P25 FOR REAR VENT WINDOW SWITCH HAS BEEN OUT FOR SIX MONTHS. I CONTACTED THE DEALER AND THERE IS STILL NO REPLACEMENT PART. I CONTACTED THE CHRYSLER RECALL NUMBER FOR "MORE INFORMATION"...THEY HAD NONE. SIX MONTHS IS AN UNREASONABLE AMOUNT OF TIME. WHY IS THERE NO REPLACEMENT PART? WHEN WILL THERE BE A REPLACEMENT PART? THESE ARE SIMPLE QUESTIONS THAT THE DEALER AND THE MANUFACTURER CANNOT OR WILL NOT ANSWER. I WOULD THINK THAT GIVEN SIX MONTHS THERE WOULD BE SOME EFFORT TO FIX MY CAR OR AT LEAST EXPLAIN WHY THE DELAY AND GIVE AN ESTIMATE OF TIME WHEN THEY INTEND TO FIX IT. SIX MONTHS IS UNREASONABLE. *TR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000(ELECTRICAL) WAS RECEIVED IN MAY OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND IT COULD TAKE AN ADDITIONAL 6 TO 8 WEEKS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.