2013 DODGE GRAND CARAVAN Complaints

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SPOILER PIECE ON TOP OF RENTAL VEHICLE FLEW OFF WHILE DRIVING. *SMD

MY WIFE WAS TRAVELING WITH OUR DAUGHTER ON THE HIGHWAY WHEN ALL OF A SUDDEN THE INSTRUMENT LIGHTS STARTED FLASHING, RADIO WENT OFF, AND THE CAR BEGAN POWERING DOWN. THANKFULLY SHE WAS ABLE TO SAFELY PULL OFF THE HIGHWAY INTO A PARKING LOT JUST AS IT SHUT DOWN. THE VEHICLE WOULDN'T RESTART. I HAD TO LEAVE WORK EARLY AND MEET HER WITH JUMPER CABLES. IN THE MEANTIME I CALLED THE DEALERSHIP WHERE WE PURCHASED THIS CAR NEW IN OCTOBER OF 2012. THE SERVICE REPRESENTATIVE KINDLY TOLD ME THAT BECAUSE WE HAD 42K MILES ON IT THAT IT WAS OUTSIDE OF THE 3/36000 WARRANTY. I EXPRESSED COMPLETE DISGUST WITH THIS BECAUSE WE CONSIDER THIS A NEW (AND OUR DEPENDABLE) VEHICLE THAT IS ONLY 20 MONTHS OLD. I MANAGED TO CHARGE THE BATTERY AND LIMP THE CAR HOME. I REMOVED THE ALTERNATOR AND FOUND ONE OF THE SLIP RINGS ALONG WITH ONE BRUSHES COMPLETELY WORN DOWN TO NOTHING. IT'S CLEARLY A DEFECTIVE ALTERNATOR THAT RESULTED IN A VERY DANGEROUS DRIVING SITUATION DUE TO LOSS OF POWER AT 60MPH ON THE HIGHWAY. CHRYSLER CUSTOMER CARE AND THE DEALERSHIP HAD NO SYMPATHY AND EVEN AFTER BRINGING THE ALTERNATOR INTO THE DEALERSHIP THE SERVICE MANAGER SAID THEY WOULD NEED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP SO THEY COULD "DIAGNOSE" IT AND STILL COULDN'T GUARANTEE A WARRANTIED REPLACEMENT. THE DEALERSHIP WANTED ME TO RE-INSTALL THE FAILED ALTERNATOR AND THEN GET THE CAR TO THEM SOME 30 MILES AWAY IN SOME CHANCE OF THEM COVERING THE COST TO REPLACE IT......SO I BOUGHT A BRAND NEW ALTERNATOR FROM ANOTHER DEALERSHIP AT THE TUNE OF $400 AND INSTALLED IT MYSELF. I ALSO HAVE SUBMITTED A CLAIM TO CHRYSLER FOR A FULL REFUND....... *TR

TL* THE CONTACT OWNS AS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 12,900.

2013 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD A FEW DAYS AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER HEARD A NOISE COMING FROM THE TRANSMISSION, WHILE DRIVING IN ECONOMY MODE. ALSO, THE ENGINE WAS CHANGING INTO A FASTER GEAR WHILE TRYING TO DRIVE IN NORMAL GEAR. THE CONSUMER RETURNED THE VEHICLE TO THE DEALER ON 2 SEPARATE OCCASIONS. THE MECHANICS STATED THERE WAS NOTHING WRONG. THE VEHICLE CONTINUED TO ACT ABNORMAL, WITH THE GEARS CHANGING TO A FASTER GEAR, WHEN IT WASN'T INITIATED. WHEN THE CONSUMER LEFT THE DEALER AND TURNED ONTO A BUSY STREET, THE VAN APPEARED TO LEAVE DRIVING GEAR, WITH THE MOTOR RACING AND WOULD NOT MOVE UNTIL THE ENGINE WAS TURNED OFF AND BACK INTO DRIVE GEAR AGAIN. THE CONSUMER RETURNED TO THE REPAIR SHOP AGAIN, ONLY TO BE TOLD HIS WIFE DID NOT KNOW HOW TO DRIVE. THE CONSUMER STATED THE TRANSMISSION WOULD SLIP OUT OF GEAR, BUT NO ONE COULD DUPLICATE THE PROBLEM. ON 2 OCCASIONS, WHILE THE CRUISE CONTROL WAS SET, THE VEHICLE WENT TO PASSING GEAR FOR NO REASON. IT ALSO HAPPENED WHEN THE VEHICLE WAS NOT SET ON CRUISE CONTROL. A YEAR LATER, THE PROBLEMS CONTINUED. THE VEHICLE ACCELERATED ON ITS OWN, THE VEHICLE SLOWED DOWN TO 25 MPH, THE CONSUMER HAD TO PUSH THE ACCELERATOR TO THE FLOOR, BEFORE IT WOULD CHANGE SPEED USING THE PASSING GEAR. *JB

I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS AIRBAGS WENT OFF IN HIS TRUCK UPON IMPACT. THE BUMPER, HEADLIGHTS, FRAME WAS BENT, THE HOOD, THE WHOLE FRONT END WAS SMASHED, (OVER $8000 OF DAMAGE), BUT NO AIRBAGS. I COULD FEEL THE IMPACT FROM THE CRASH AND ENDED UP HAVING TO HAVE PHYSICAL THERAPY AND MY GRANDDAUGHTER HAD TO GO TO THE ER.. BOTH VEHICLES HAD TO BE TOWED. I HAD THE VAN FIXED AT A LICENSED SHOP, WHEN I CALLED AND ASKED DODGE WHY NEITHER AIRBAG DEPLOYED, BECAUSE THEY STATED THAT THEIR ARE SENSORS THAT GO OFF ON IMPACT AND MY BUMPER HAD TO BE REPLACED, THEY STATED, NO REPLY, BECAUSE I HAD NOT HAD IT DONE AT A DODGE DEALERSHIP. I AM STILL HAVING THERAPY FOR HIP AND BACK FROM IMPACT AND SETTLED WITH INSURANCE. I'M JUST WONDERING WHY THE AIRBAGS DID NOT GO OFF ON IMPACT, OTHER VEHICLE WAS GOING FASTER THAN WHAT HE SHOULD HAVE FOR CONDITIONS AND MORE THAN 25. *TR

MY WIFE WAS DRIVING EARLY MORNING, WHILE ENTERING THE FREEWAY, SHE ACCELERATED AND CROSSED LANES. WHEN SHE REMOVED HER FOOT FROM THE ACCELERATOR, THE VAN KEPT ACCELERATING. SHE WAS BETWEEN TWO SEMI TRUCKS SO SHE TAPPED THE BRAKES AND STARTED HITTING THE CRUISE CONTROL BUTTONS. THE VAN KEPT ACCELERATING. SHE WAS ABLE TO CHANGE LANES TOWARDS THE BERM AND STARTED TO APPLY THE BRAKES. SHE REACHED A SPEED OF ABOUT 85 MPH. AS SHE WAS BRAKING, THE ENGINE WAS STILL TRYING TO ACCELERATE. SHE WAS ABLE TO PULL THE VAN OFF THE ROAD AND EVENTUALLY WAS ABLE TO STOP THE VEHICLE AND TURNED THE IGNITION OFF. THERE WAS SMOKE COMING FROM THE BRAKES FROM THE FORCED STOP. RESTARTING THE VAN AFTER A FEW MINUTES, SHE PROCEEDED SAFELY TO WORK. AFTER RETHINKING THE SITUATION, SHE CONTACTED DODGE AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. THEY TESTED THE VAN AND FOUND NO CODES IN THE COMPUTER. THE FOLLOWING WEEK, A TECHNICIAN TEST DROVE THE VAN AND IT ACCELERATED UNCONTROLLABLY ALSO. HE WROTE THAT THE PEDAL WAS NOT STUCK. HE PUT THE VAN IN NEUTRAL TWICE AND TURNED THE KEY OFF, AND RESTARTED THE VAN AND THE RPM'S WERE AT 4,000. HE THEN PULLED OFF THE ROAD. HE WAITED A WHILE AND THEN RESTARTED THE VAN AND IT RAN NORMAL. THE TECHNICIAN DID STATE THAT THERE WERE SOME CODES (C212A, B192D, & B18A8) THE DEALER CONTACTED CHRYSLER CORP. AND THEY SENT A TECHNICIANS OUT TO INVESTIGATE. *TR

THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER TOO BUT THEY CAN KEEP THAT! *TR

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT SWITCH WIRING SYSTEM. *SMD THE CONSUMER STATED THE DASHBOARD LIGHTS ILLUMINATED WHILE THE HEADLIGHT SWITCH WAS STILL IN THE OFF POSITION. ANY TIME THE DASH LIGHTS WERE ON, MANY DRIVERS ASSUMED THE HEADLIGHTS WERE ON TOO. HOWEVER, THAT WAS NOT THE CASE WITH THE WIRING SYSTEM IN THE VEHICLE. THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH THE AUTO-ON HEADLIGHT FEATURE. THE CONSUMER'S WIFE DID NOT KNOW THE HEADLIGHTS WERE OFF, BECAUSE THE DASH LIGHTS WERE ILLUMINATED, SO ASSUMED THE HEADLIGHTS WERE ON WITH THE DASH LIGHTS.

2011 DODGE GRAND CARAVAN PASSENGER SLIDING DOORS WILL RANDOMLY SHUT AFTER BEING OPENED AND REACHING THE FULL OPEN POSITION. VIDEO DEMONSTRATION WILL BE POSTED SOON ON YOUTUBE WITH THE PREVIOUS SENTENCE AS SEARCH TITLE. OCCURS WHEN ANY BUTTON IN THE CAR, REMOTE, OR MANUAL HANDLE IS USED TO ACTIVATE AUTOMATIC OPENING OF THE DOOR. SYMPTOMS HAVE OCCURRED IN MANY LOCATIONS AND AT ALL CAR GROUND SLOPE ANGLES. PROBLEM BEGAN AFTER THE RECALL POWERTRAIN SOFTWARE UPDATE. CAR HAS BEEN TO DEALER MANY TIMES AND SYMPTOMS HAVE BEEN REPRODUCED AT DEALERSHIP. RE-TRAINING AN AFFECTED DOOR MAY REDUCE SYMPTOMS. A DOOR MODULE WAS REPLACED BUT DID NOT REPAIR PROBLEMS. BECAUSE IT IS RANDOM PASSENGERS ARE UNSUSPECTING. MULTIPLE INCIDENTS HAVE OCCURRED WITH DOORS CLOSING ON PASSENGERS WHO ENTER BEFORE THE DOOR HAS FINISHED OPENING. MULTIPLE INCIDENTS HAVE OCCURRED OF UNBALANCED ADULTS PLACING BABIES INTO CHILD SEATS WHO HAVE LESS THEN ONE INCH CLEARANCE TO THEIR ARM WITH THE DOOR IN THE FULL OPEN POSITION AND HAVE NO TIME TO REACT. WHEN THIS OCCURS THE ADULT MAY LOSE HOLD OF THE BABY. A PARENT PLACING A CHILD IN A CARSEAT MAY HAVE THE DOOR SHUT ON THEIR TORSO. CHILDREN OR FRAIL ADULTS ENTERING OR EXITING THE VEHICLE MAY BE EJECTING INTO OR OUT OF THE CAR AND MAY BE SERIOUSLY INJURED DURING THE FALL. CHILDREN OR ADULTS ENTERING OR EXITING THE VEHICLE MAY HAVE A BODY PART TRAPPED IN THE DOOR AND SERIOUSLY INJURED. *TR

MY 2013 DODGE GRAND CARAVAN WAS PURCHASED NEW DURING FEB. OF 2013. SHORTLY AFTER THE PURCHASE OF THIS VEHICLE I NOTICED THAT THE TRANSMISSION WAS SLIPPING. THE TRANSMISSION THEN STARTED TO GO INTO MANUAL MODE FOR NO REASON. I HAVE ALSO BEEN DRIVING AND THE VAN LOSES ALL POWER TO THE FRONT WHEELS. ALL OF THE PROBLEMS LISTED HAPPEN INTERMITTENTLY. DURING THE FIRST FOUR TRIPS TO MULTIPLE DODGE DEALERSHIPS THEY STATED THEY COULD NOT REPRODUCE THE PROBLEM AND NO ERRORS WERE SHOWING UP IN THE COMPUTER. WHEN THE NEXT INCIDENT OCCURRED I VIDEO TAPED IT. ON THE FIFTH TRIP TO THE DODGE DEALERSHIP THEY AGREED THERE WAS A PROBLEM AFTER REVIEWING THE VIDEO. THE DEALERSHIP AGAIN WORKED ON MY VAN BUT THEY COULD NOT FIND THE PROBLEM. THE DEALERSHIP DID CHANGE THE SHIFTER TO SEE IF THAT WOULD TAKE CARE OF THE ISSUE. IT DIDN'T. THE VAN NOW HAS 11000 MILES ON IT AND I HAVE BEEN FORCED TO FILE UNDER THE LEMON LAWS BECAUSE CHRYSLER HAS FAILED TO TAKE CARE OF THE PROBLEM. *TR