2012 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY HEAT IN THE GRAND CARAVAN STOPPED BLOWING HEAT IN -10 BELOW WEATHER. I CALLED DODGE CUSTOMER SERVICE AND THEY SAID TAKE THE VEHICLE TO A DEALER AND HAVE THE ISSUE DIAGNOSED AND CALL THEM BACK. THE HVAC SYSTEM NEEDED TO BE UPDATED APPARENTLY ( WHICH MEANS IM NOT THE ONLY PERSON THAT HAD THIS ISSUE AND IS NO FAULT OF MY OWN) AND WOULD COST $105 TO REPROGRAM THE SYSTEM. I CALLED DODGE AND THEY SAID NOTHING COULD BE DONE AS IT WAS NO LONGER UNDER FACTORY WARRANTY EVEN THOUGH THEIR SYSTEM PROGRAMMING WAS FAULTY. THIS IS A SAFETY CONCERN AS IT HAS BEEN ONE OF THE COLDEST WINTERS ON RECORD AND I PURCHASED THIS VAN WITH 34000 MILES ON IT JUNE OF 2014 TO TRANSPORT MY 4 MONTH OLD BABY AND IVE ONLY PUT 6000 MILES ON IT. *JS

AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN INFORMED THAT THE WIN MODULE POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NOT SLAM INTO THE BUILDING WALL JUST PAST THE SIDEWALK, THE VAN STOPPED ON TOP OF THE SIDEWALK AFTER HITTING THE CAR PARKED NEXT TO MY VAN (AS MY WHEELS WERE STILL TURNED FROM TURNING INTO THE PARKING SPACE. THE DAMAGE TO MY VAN AND THE CAR HIT BY MY VAN TOTALED OVER $10,000. IF A PEDESTRIAN HAD BEEN ON THE SIDEWALK IN FRONT OF MY VAN, THEY WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. BOTH TIMES THE ENGINE UNEXPECTEDLY SURGED, MY FOOT WAS ON THE BRAKE, AND THE VAN WAS TRAVELING LESS THAN 2 TO 3 MILES PER HOUR. WHEN THE ACCELERATION SURGED THE VAN FORWARD, IT WAS EXTREMELY HARD AND FAST AS IF THE ACCELERATOR HAD BEEN POUNDED TO THE FLOORBOARD. I HAVE CHECKED WITH MY LOCAL DODGE DEALER, WHO STATES THERE IS NO PROBLEM WITH THIS VAN AND THEY HAVE HAD ABSOLUTELY NO COMPLAINTS ABOUT UNEXPECTED AND POWERFUL ACCELERATION ON THE DODGE GRAND CARAVAN. I FIND THIS HARD TO BELIEVE AS THERE ARE MANY OTHER REPORTS ON DODGE FORUM BOARDS STATING THIS EXACT UNEXPECTED AND DANGEROUS ACCELERATION. I AM AFRAID TO DRIVE MY 2012 DODGE GRAND CARAVAN. *TR

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

AFTER (7) MONTHS WE ARE STILL WAITING FOR THE RESOLUTION OF RECALL #P25/NHTSA 14V-234. AFTER CONTACTING OUR DEALER SEVERAL TIMES, THEY STILL DO NOT HAVE THE PART TO CORRECT THE PROBLEM FROM CHRYSLER. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A LARGE CORPORATION TO FIX A RATHER INSIGNIFICANT PROBLEM. *TR

WHILE DRIVING MY 2012 3.6L DODGE GRAND CARAVAN WITH A 160 AMP ALTERNATOR THE BATTERY LIGHT CAME ON, WITHIN 5 MILES THE TRANSMISSION CONTROL SYSTEM STOPPED WORKING. FURTHER ALL OF THE SYSTEM LIGHTS ON THE DASH CAME ON AND THE RADIO AND HVAC SYSTEM STOPPED FUNCTIONING. THE CAUSE OF THESE SYSTEM CONDITIONS WAS THE DENSO TN421000-0770 ALTERNATOR FAILING. I BELIEVE THAT THIS IS THE SAME ALTERNATOR THAT IS USED ON VEHICLES THAT ARE INCLUDED IN NHTSA RECALL NO. : 14V-634. CHRYSLER CLAIMS THAT THE ALTERNATOR FAILS ONLY ON CARS THAT ARE EQUIPPED WITH EHPS. I BELIEVE THAT MY ALTERNATOR FAILED IN A SIMILAR FASHION TO THIS RECALL. THE DODGE AND CHRYSLER MINIVANS THAT ARE EQUIPPED WITH A 3.6L ENGINE AND THE DENSO 160 AMP ALTERNATOR SHOULD BE RECALLED. IN THE END MY CAR STALLED IN THE MIDDLE OF THE ROAD WHICH COULD HAVE RESULTED IN A TERRIBLE ACCIDENT HAD I BEEN ON THE HIGHWAY. *TR

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE.