2012 DODGE GRAND CARAVAN Complaints
View complaints related to 2012 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2012 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE GRAND CARAVAN- ASHEBORO, NC
AROUND 37,000 MILES, CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER PURCHASED, LIGHT WOULD GO OFF AND ON PERIODICALLY. AFTER A SEVERAL WEEKS LIGHT STAYED ON AND STARTED BLINKING, AT THIS TIME VAN WAS VIBRATING AND SOUNDED LIKE IT WOULD CUT OFF. DEALERSHIP ENDED UP REPLACING ENGINE HEAD UNDER WARRANTY. A FEW MONTHS LATER LIGHT CAME ON AGAIN, VAN DID NOT WANT TO ACCELERATE, DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH VAN. AT TIMES VAN DOES NOT WANT TO ACCELERATE AS IT SHOULD. AFTER A DELAY, IT WILL ACCELERATE, BUT NOT LIKE IT SHOULD. AROUND 60,000 MILES, ABS LIGHT AND TRACTION LIGHT HAVE COME ON AND CRUISE CONTROL WILL NO LONGER WORK. BACK HATCH DOOR OF VAN LOCKED WHILE OPEN AND WOULD NOT SHUT. THE DOOR HAD TO BE TIED DOWN FROM THE INSIDE IN ORDER TO DRIVE IT TO THE DEALERSHIP. DEALERSHIP SAYS HINGES HAVE BEEN BENT. HINGES HAVE NO MARKS OF ANY KIND, AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. THERE'S A WHOLE LOT GOING WRONG FOR A 2012 VEHICLE. *TR
Source: NHTSA WEB SITE -
2012 DODGE GRAND CARAVAN- WALTERBORO, SC
WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR
Source: NHTSA WEB SITE -
2012 DODGE GRAND CARAVAN- DENISON, TX
WAS AT STOPLIGHT WHEN 2012 GRAND CARAVAN (CREW) ACCELERATED INTO THE MIDDLE OF THE INTERSECTION. I HAD TO STAND ON THE BRAKE TO STOP AND WAS ALMOST STRUCK BY CROSS TRAFFIC. THE VAN WOULD THEN MOVE FORWARD SLUGGISHLY (AS IF NO POWER) AND AT DIFFERENT TIMES ACCELERATE TO HIGH SPEEDS (80+ MPH). I CALLED THE DEALER AND PARKED IT.TOOK IT TO DEALER NEXT DAY. SINCE MY VAN HAD 38K MILES ON IT THEY WANTED TO CHARGE ME OVER $300 TO REPAIR THE ELECTRONIC THROTTLE CONTROL. THE CODE (P2138) SHOWED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS BAD. SINCE MY VAN HAD JUST WENT OUT OF WARRANTY, I FUSSED AT THEM AND THEY GAVE ME A "GOODWILL" DISCOUNT FOR ME TO PAY $100.00. THIS DEFECT IS LIFE THREATENING! *TR
Source: NHTSA WEB SITE -
2012 DODGE GRAND CARAVAN- ANDOVER , OH
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE GRAND CARAVAN- TOMS RIVER , NJ
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 DODGE GRAND CARAVAN- PEMBROKE PINES, FL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE GRAND CARAVAN- BLOOMER, WI
THE VEHICLE WILL SHUTDOWN RANDOMLY WITH NO INDICATION AS TO WHY AND/OR WILL NOT START RANDOMLY DUE TO ANTITHEFT BEING ACTIVATED. THE CHECK ENGINE LIGHT IS NOT ACTIVATED UPON VEHICLE SHUTDOWN OR FAILURE TO START. WHEN THE ENGINE SHUTS OFF WHILE DRIVING THE TACHOMETER WILL REAP ABOUT 900 RPM AND THE ONLY INDICATOR ON THE DASH IS A YELLOW TRACTION CONTROL ILLUMINATION ON THE DASH. THERE IS NO CHECK ENGINE LIGHT, LOW OIL PRESSURE INDICATION, OR LOW BATTERY INDICATION. AFTER A PERIOD OF TIME FROM A FEW MINUTES TO SEVERAL HOURS THE VEHICLE WILL RESTART AND RUN NORMALLY. THE VEHICLE MAY RUN NORMALLY FOR A FEW SECONDS TO MONTHS AT A TIME UNTIL THE PROBLEM REAPPEARS. THE PROBLEM CAN OCCUR ANYTIME WHILE DRIVING THE VEHICLE INCLUDING DRIVING ON THE HIGHWAY, INTERSECTIONS, PARKING LOTS, AND EXPRESSWAYS. WHEN THE VEHICLE STOPS RUNNING, THE STEERING AND BRAKING BECOME VERY DIFFICULT TO OPERATE. *TR
Source: NHTSA WEB SITE -
2012 DODGE GRAND CARAVAN- LONGMEADOW, MA
PURCHASED YOKOHAMA AVID ASCEND TIRE IN APRIL 2013 BASED ON 80000 MILE TREAD WARRANTY. I NOTICED WHAT LOOKED LIKE DRY ROT CRACKING AND TIRES VIBRATED AT HIGHWAY SPEED. BROUGHT TO TIRE DEALER. THEY REBALANCED TIRES AND SAID TO COME BACK IF CONDITION GOT WORSE. DROVE ABOUT 400 MILES TO BEACH AND BACK. ON WAY BACK HOME VIBRATION CAME BACK. NOTICED AN ACTUAL SPLIT ABOUT 1/8 INCH WHERE TREAD MEETS THE SIDEWALL. TIRE DEALER REPLACED TWO TIRES ON A PRORATED BASIS ACCORDING TO YOKOHAMA. FRONT TIRES ALSO EXHIBITED FAR MORE PRONOUNCED WEAR THAN REARS DESPITE PROPER INFLATION. NOT HAPPY THAT I HAD TO PAY ANYTHING DUE TO MANUFACTURING DEFECT BUT I WAS NOT GOING TO RISK AN ACTUAL BLOWOUT. *TR
Source: NHTSA WEB SITE -
2012 DODGE GRAND CARAVAN- NORWOOD, PA
EVERY MORNING I GET INTO MY VEHICLE, START IT UP AND PUT THE VEHICLE FROM PARK TO DRIVE IT GOES INTO DRIVE ROUGH..THE VEHICLE HAS BEEN AT THE DODGE SERVICE CENTER ON THREE OCCASIONS TO TRY AND FIX THIS PROBLEM, THE FOURTH SERVICE APPT IS SCHEDULED FOR THIS THURSDAY, EACH TIME I WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE...I TOOK THE VEHICLE TO A PRIVATE MECHANIC TO BE INSPECTED AUG 1ST, WAS TOLD BY THE MECHANIC THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSION, IT IS CHANGING GEARS ROUGHLY...I HAVE 18,515 MILES ON THE VEHICLE AND HAVE HAD THIS PROBLEM SINCE I BOUGHT IT IN 2012 BRAND NEW. *TR
Source: NHTSA WEB SITE -
2012 DODGE GRAND CARAVAN- NORWOOD , PA
ON 2 OCCASIONS MY DAUGHTER WAS SITTING IN THE MIDDLE ROW PASSENGER SIDE SEAT , WHILE GOING TO RECLINE THE SEAT THE HEAD REST FLIPPED UP AND HIT HER IN THE HEAD AS IT WOULD WHEN ATTEMPTING TO FOLD THE SEAT TO PUT IN FLOOR(STOW AND GO SEATS). *TR
Source: NHTSA WEB SITE