2018 DODGE GRAND CARAVAN Complaints

The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.

The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.

Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.

The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.

The passenger sliding door on the driver's side is stuck in the lock position and cannot unlock the door. Other doors need to be utilized to exit the vehicle and this poses a safety concern. I read many forums where this seems to be an issue with Dodge Caravans and should be a recall as it is known to be faulty. Contacted dealership and they want to charge over $600 to fix but this should be covered by Dodge and should be recalled as this poses a safety concern.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.

Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.

The contact owns a 2018 Dodge Grand Caravan. The contact stated when she went to open the passenger’s side sliding side door, the door remained locked. The contact stated that the key fob was not working, and she was also unable to open the sliding door manually. The contact stated that the driver's side sliding door failed to open several months later. The contact stated that the only entry and exit into the vehicle was through the driver's and passenger’s side front doors. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 123,000.

Sliding door lock actuator failure resulting in inability to exit the vehicle quickly in the case of emergency.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger’s side door failed to open. The vehicle was taken to an independent mechanic and repaired. The contact stated that after the initial repair, the rear driver’s side door failed to open. The vehicle was taken to the dealer and was diagnosed with the lock actuators failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.