2011 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WITH EXCESSIVE FORCE IN ORDER FOR THE SHAKING TO STOP. ADDITIONALLY, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY START. SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. JEEP, CHRYSLER DODGE RAM & FIAT OF ONTARIO LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, 909-390-9898, WAS CONTACTED BY PHONE IN ATTEMPT TO PURCHASE THE NECESSARY PART FOR REPAIR. THE CONTACT WAS INFORMED THAT DUE TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) THE PART WAS UNABLE TO BE PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS INVALID.

INTERMITTENT NO START ISSUE. ONLY HAPPENS WHEN THE VEHICLE IS WARM, I STOP FOR A QUICK STOP, AND ATTEMPT TO RESTART VEHICLE; NO START - NO CRANK, NO CLICK, NO HUM, NO HISS, NOTHING. AFTER 30 MINUTES TO AN HOUR THE VEHICLE WILL START WITH NO ISSUES. HAVE HAD VEHICLE TO DEALERSHIP TWO DIFFERENT OCCASIONS YET UNABLE TO RECREATE THE NO START ISSUE. STARTER IS GOOD, ALTERNATOR IS GOOD. HAS HAPPENED IN WARM WEATHER AND IN COLD WEATHER AND HAS HAPPENED A DOZEN TIMES OR MORE SINCE DECEMBER 16, 2019.

VAN DOESNT ALWAYS START, TAKING MANY TRIES TO TURN OVER. HAS BEEN TO DODGE AND OTHER MECHANIC SEVERAL TIMES. BEEN TOLD THAT THE TIPM/ FUEL PUMP RELAY IS THE ISSUE. VAN HAS SHUT OFF INTERMITTENTLY ON THE HIGHWAY ON TWO OCCASIONS.

WHILE DRIVING ON THE HIGHWAY OR STREET THE VEHICLE LOOSES ALL POWER. DASH GOES BLANK AND NO STEERING AVAILABLE. TODAY I WAS DRIVING ON THE HIGHWAY VAN LOST ALL POWER ALMOST CAUSING AN ACCIDENT.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD SHUT OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT MULTIPLE ELECTRICAL FAILURES OCCURRED, INCLUDING THE SPEEDOMETER BECOMING DEFECTIVE WHILE TRAVELING VARIOUS SPEEDS, MULTIPLE WARNING INDICATORS FLASHING OR REMAINING ILLUMINATED, AND THE HEADLIGHTS WOULD FADE OR FLICKER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014) ON MULTIPLE OCCASIONS TO BE SERVICED; HOWEVER, THE FAILURES CONTINUED. THE CONTACT ALSO HAD THE VEHICLE TOWED TO AN UNKNOWN DEALER IN MICHIGAN WHERE THE ALTERNATOR WAS REPLACE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC LOCKS WERE LOCKING AND UNLOCKING AUTOMATICALLY REGARDLESS IF THE VEHICLE WAS ON OR OFF. THE HORN WOULD ALSO RANDOMLY SOUND WHEN THE ENGINE WAS RUNNING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. DODGE OF BURNSVILLE (12101 HIGHWAY 35W SOUTH, BURNSVILLE, MN 55337, (952) 894-9000) STATED THAT THE TIPM NEEDED TO BE REPLACED AT THE COST OF $1,000. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE VEHICLE WAS REPAIRED IN 2015 FOR THE POWER MODULE BY THE SAME DEALER. THE FAILURE MILEAGE WAS 67,500.

THE FUEL PUMP RELAY ON THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE GRAND CARAVAN IS OPERATING INTERMITTENTLY WHICH IS CAUSING ENGINE STALLS AND HARD STARTS. AFTER RESEARCHING THE PROBLEM, I FOUND THAT THERE IS ALREADY A RECALL (SAFETY RECALL R09 / NHTSA 15V-115) FOR THE SAME ISSUE FOR OTHER DODGE AND JEEP VEHICLES EQUIPPED WITH THE SAME ENGINE & TIPMS. TROUBLESHOOTING HAS VERIFIED THAT THE FUEL PUMP RELAY IS INDEED THE ISSUE. AN ATTEMPTING TO PURCHASE THE RELAY KIT CBWPR091AA SPECIFIED IN THE RECALL FROM MY LOCAL DODGE DEALER IN CONWAY ARKANSAS FAILED. THEY TELL ME THEY CAN'T SELL ME THE PART BECAUSE THE RECALL DOES NOT COVER MY VEHICLE AND THAT I WOULD HAVE TO BRING THE VEHICLE IN FOR A $1000+ TIPMS BOARD REPLACEMENT. DODGE IS EXTORTING EXORBITANT AMOUNTS FROM THEIR CUSTOMERS FOR EXPENSIVE REPAIRS THAT COULD BE DONE AT A TINY FRACTION OF THE COST IF CUSTOMERS WERE ALLOWED TO PURCHASE THAT SIMPLE RELAY KIT. MEANWHILE I'M HAVING TO OPERATE AN UNSAFE VEHICLE UNTIL I FIND ANOTHER SOURCE TO OBTAIN THE SPECIFIED PART IN THE RECALL. THIS MODEL VEHICLE SHOULD ALSO BE PART OF THAT SAFETY RECALL AND DODGE/CHRYSLER SHOULD BE INVESTIGATED FOR PUTTING THEIR CUSTOMERS AT RISK AS A RESULT OF THEIR UNETHICAL BUSINESS PRACTICES.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

WIRELESS IGNITION NODE (WIN) MODULE POSITION FAILS COMPROMISING THE ABILITY TO START THE ENGINE WITH KEY FOB. THIS WAS REPAIRED ONCE FOR 122 DOLLARS. THREE MONTHS LATER, DEALERSHIP WANTS 1200 TO FIX IT. VEHICLE WAS STATIONARY AND TOW TRUCK WAS REQUIRED.

VAN LOST ALL POWER MULTIPLE LIGHTS COME ON AND DASH HAD TO GET TOWED 200 MILES EVERYTHING IS POINTING TO THE TIPM TOTALLY INTEGRATED POWER MODULE BEING BEING BAD