2017 DODGE GRAND CARAVAN Complaints

Sliding automatic door makes loud buzzing noise when opening. Apparently this is a known problem and Dodge has done nothing about it. After doing some research it seems everyone that has this model has this issue after a few years. It will eventually be a safety issue when the door stops working and we can’t get out in an emergency. Do the right thing and make this a recall. It’s a known issue.

The car stalls and shuts off when coming to a stop. When attempting to stop, sometimes it keeps moving forward as if the breaks weren’t working properly. It only happens when I’m slowing down. No codes comes up nor does the check engine light turn on. It had been checked by different mechanis and they cant figure out what is wrong with the car.

Driver side passenger door is stuck in lock. Can not manuallly unlock from inside or outside. Have tried with key entry and that isn't working either. Had mechanic check and he thinks it could be a mechanical issue and could be very costly to fix because unable to unlock manually and would not be able to remove door to fix. This could possible be a safety issue if ever in an accident. Our daughter has the same year and is experiencing the same issue.

The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.

Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.

Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.

It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.

Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!

The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency. There have been many instances of this reported on these vehicles and even extended warranties issued but only for a select amount of vans even though it seems to happen on every one ever made.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.