2011 DODGE GRAND CARAVAN Complaints

View complaints related to 2011 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2011 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 DODGE GRAND CARAVAN
    - CHICAGO, IL

    IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST WE THOUGHT IT MAY BE THE FUEL PUMP. AFTER EXTENSIVE SEARCHING IT WAS REVEALED TO BE A FAULTY TIPM MODULE THAT CAUSES ISSUES WITH THE FUEL SYSTEM. I CONTACTED DODGE AND THEY VALIDATED THAT THEY ARE AWARE OF THE PROBLEM. THERE HAS BEEN RECALLS LISTED FOR MOST VEHICLES WITH THIS SAME MODULE, HOWEVER NOT FOR THE DODGE GRAND CARAVAN, I DO NOT UNDERSTAND WHY. THE ISSUE HAS NOW ESCALATED. WHILE DRIVING IN THE PITCH DARK TO WORK THE VEHICLE STARTED ACTING FUNNY, THEN ALL POWER SHUT OFF, STEERING LOCKED, FOB LOCKED IN IGNITION, NO LIGHTS, NO BLINKERS, RIGHT IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD JUST DROPPED OFF MY SON SO GLAD HE WASN'T WITH ME. IT SEEMS THE PROBLEM ALL GOES BACK TO THE TIPM WHICH HAS BEEN DRAINING MY BATTERY AND CAUSING OTHER ELECTRICAL ISSUES. THIS IS A SAFETY HAZARD. I CONTACTED DODGE AND THEY REFUSE TO DO ANYTHING TO HELP BECAUSE MY VEHICLE IS "OUTSIDE THE WARRANTY". I EXPLAINED HOW THIS PROBLEM DOESN'T EVEN START UNTIL APPROX. 70,000 MILES(I'M CURRENTLY AT 60,000). BEYOND THAT THE WARRANT Y WAS EXPIRED WHEN I PURCHASED IT USED FROM THE DODGE DEALER 3 YEARS AGO. I'VE CONTACTED DODGE NUMEROUS TIMES AND NO ONE OF ANY STATURE WILL EVEN TALK TO ME SINCE THE CASEWORKER CALLED THE CASE "CLOSED" BASED ON THE WARRANTY. I THINK THIS IS IMMORAL ON THE PART OF DODGE BEING THAT THIS HAS BEEN A PERSISTENT PROBLEM WITH THESES MODULES THAT GOES AS FAR BACK AS 2010, YET THEY CONTINUED TO USE IT. I PURCHASED THIS VEHICLE SO MY WIFE CAN MOVE MY CHILD AROUND SAFELY, AND AM SCARED TO EVEN LET HER DRIVE IT. AT THE MOMENT NO ONE IS DRIVING IT BECAUSE IT DIED ON THE ROAD AND SMELLS LIKE THE ELECTRICAL SYSTEM WAS BURNING. I AM CURRENTLY LOOKING FOR A WAY TO FIX THIS ISSUE. THE ESTIMATED COST OF REPAIR IS AROUND $2,000.00.

    Source: NHTSA WEB SITE
  • 2011 DODGE GRAND CARAVAN
    - WEST BEND, WI

    AFTER VEHICLE SITS FOR A PERIOD OF TIME ESPECIALLY WHEN IT IS COLD OR WET OUT THE VEHICLE WILL CONTINUE TO TURN OVER WITHOUT STARTING THE FUEL PUMP RELAY IS NOT OPPERATING AT ALL TIMES AS IT'S FAULTY WITH NO WAY TO REPLACE IT AS IT IS NOT SEPARATE ENTITY FROM THE TIPM CIRCUIT BOARD. SO THERE ARE DAYS WHERE THE VEHICLE IS NOT DRIVABLE AS IT WILL NOT START DO TO THE PROBLEM OF NO FUEL BEING INJECTED INTO THE ENGINE DUE TO A BAD OR FAULTY FUEL PUMP RELAY.

    Source: NHTSA WEB SITE
  • 2011 DODGE GRAND CARAVAN
    - ERIE, PA

    TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509, (814) 868-3635) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,794.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 DODGE GRAND CARAVAN
    - FRANKLIN, OH

    TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED. SHE NOTICED SMOKE UNDER THE HOOD WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0302, WHICH INDICATED THAT THE ENGINE SOLENOID HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY EXTENSION FOR THE ENGINE REPLACEMENT AND THE REPAIR ONLY COVERED 150 MILES AND 10 YEARS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 153,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 DODGE GRAND CARAVAN
    - LIMA, OH

    TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. AAA TOWED THE VEHICLE TO TOM AHL CHRYSLER, DODGE, JEEP, RAM (617 KING AVE, LIMA, OH 45805, (419) 909-6322) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED FUSE BOX POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68053361. THE CONTACT WAS ADVISED TO CALL NHTSA. THE CONTACT ALSO REFERENCED NHTSA ACTION NUMBER: DP14004DP14004(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 DODGE GRAND CARAVAN
    - JOLIET, IL

    MY DODGE GRAND CARAVAN IS HARD TO START. SOMETIMES IT CRANKS FOR MINUTES WITHOUT STARTING, LIKE IT'S OUT OF GAS. THEN IT WILL START AND RUN FINE. SOMETIMES IT STARTS, BUT CHUGS AND DIES RIGHT AWAY. THIS HAS HAPPENED SEVERAL TIMES IN THE MONTH OF OCTOBER 2019 BUT IT WAS WORSE ON 10/27/19. OTHER 2011 MODELS HAVE HAD RECALLS FOR THE TIPM, THE GRAND CARAVAN HAS NOT.

    Source: NHTSA WEB SITE
  • 2011 DODGE GRAND CARAVAN
    - PORT SAINT LUCIE, FL

    WHILE I WAS SLIGHTLY ACCELERATING FROM A STOP LIGHT AND TURNING AROUND A CORNER GOING 5-10 MPH MY DRIVERS SIDE QUARTER WINDOW EXPLODED AND THE DRIVERS SIDE NEAR PASSENGER WINDOW SHATTERED. I WAITED FOR LAW ENFORCEMENT TO ACCESS THE SCENE TO SEE IF SOMETHING HIT MY CAR AND THEY CONCLUDED THAT NOTHING ENTERED OR EXITED MY VEHICLE. THEY ADVISED ME TO CONTACT DODGE ABOUT DEFECTIVE WINDOWS BECAUSE THERE WAS NOTHING ELSE THAT CAUSED THIS AND NO DAMAGE TO THE VAN OTHER THAN THE WINDOWS. DODGE IS NOT ASSUMING ANY RESPONSIBILITY AND IS DENYING REIMBURSEMENT. THIS SHOULD NOT BE ABLE TO HAPPEN. UPON RESEARCHING IF THIS HAS HAPPENED TO ANYONE ELSE IT APPEARED TO HAPPENED TO SEVERAL OTHER PEOPLE. THIS IS A HUGE SAFETY CONCERN. MY CHILDREN WERE IN THE BACK SEAT. MY DAUGHTER HAD SHATTERED GLASS ALL OVER HER WITH GLASS DOWN HER SHIRT AND SHE WAS SCREAMING. MY VEHICLE IS OLDER BUT CLEARLY IF THIS IS A 'NORMAL' THING TO HAPPEN FOR A VEHICLE THIS AGE THEN ALL DODGE VEHICLES SHOULD BE TAKEN OFF THE ROAD AT A CERTAIN AGE/MILEAGE. I WAS MORE THAN WILLING TO DO ANYTHING NECESSARY FOR DODGE TO INSPECT THE VEHICLE BUT KEPT GETTING TOLD THAT THEY WERE PROCESSING THE CLAIM AND THAT THERE WAS NOTHING MORE THEY NEEDED FROM ME. WHEN THEY CALLED TO TELL ME THEY DENIED MY CLAIM THEY ACTED LIKE THEY DID NOT HAVE ENOUGH EVIDENCE TO SHOW THAT THEY WERE AT FAULT BECAUSE AN INSPECTION WAS NOT DONE.

    Source: NHTSA WEB SITE
  • 2011 DODGE GRAND CARAVAN
    - MANASSAS, VA

    ANYBODY OUT THERE WITH A HUMAN SENSE , LISTEN UP I WAS STRANDED ON THE ROAD MILES AWAY FROM ANY SORT OF AID THIS VAN JUST DIE , I TRY TO STARTED MULTIPLE TIMES BUT IT DIDN'T WORK FINALLY I HAD A TOW TRUCK PICK UP THE VEHICLE , WHICH WAS VERY EXPENSIVE. JUST TO TELL ME THAT THERE IS A FACTORY MALFUNCTION IN THE ELECTRICALL SYSTEM EVER SINCE HAS BEEN DYING AND SOMETIMES TURNING ON EVENTUALLY, THIS IS NOT A RELIABLE CAR FOR A FAMILY , THERE HAS TO BE A RECALLL IT'S NOT RIGHTTT THIS BIG MANUFACTURING DO A BAD JOB AND WE PAY FOR IT BIG TIME I HAVE CHILDREN LITTLE BABIES .

    Source: NHTSA WEB SITE
  • 2011 DODGE GRAND CARAVAN
    - CLAYTON, WI

    TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT WOULD NOT START AND THE BRAKE WARNING INDICATOR ILLUMINATED. A BYSTANDER ASSISTED WITH JUMPSTARTING THE VEHICLE. THE CONTACT NOTICED AN ABNORMAL POPPING NOISE AND, WITHIN SECONDS, FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY TO HAVE THE VEHICLE INSPECTED, BUT WAS INFORMED THAT HER INSURANCE COVERAGE HAD EXPIRED. THE HOOD AND DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*DT*DT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 DODGE GRAND CARAVAN
    - CHICAGO, IL

    HAVING PROBLEMS STARTING MY GRAND CARAVAN. IT IS AN INTERMITTENT PROBLEM THAT HAS BEEN GETTING WORSE. THE STARTER JUST CRANKS BUT THE VAN DOES NOT TURN OVER. THEN OUT OF NOWHERE IT FIRES UP. I TOOK IT TO THE MECHANIC AND THEY COULDN'T DUPLICATE THE PROBLEM. THEN WHEN I GOT IT BACK IT STARTED HAPPENING AGAIN. REVIEWING ONLINE QUERIES IT SEEMS CAN BE A FAULTY TIPM MODULE, SOMETHING WITH THE FUEL SYSTEM RELAY. I'VE SEEN MANY POSTS WITH THIS ISSUE YET THERE SEEMS NO RECALL FOR THE PART, THUS THIS COMPLAINT. THANK YOU

    Source: NHTSA WEB SITE