2016 DODGE JOURNEY Complaints
View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE JOURNEY- Washington DC, DC
one week ago or so, I was driving, then I notice the needle grade was moving back and forth, car stared to give me beeps sounds if it was over heating. then the engine light came on and is still on, a recall on cam shaft S89 was done 2017. I have no knowledge of this getting done, there got to be some type of shortage going on, because when i drive the car stalls and feels like a stick shift. CAM ECM SENSOR, I was told by my register mechanic. when he tested it for me it it showed that its a shortage in the wire cam going to the ecm sensor. my car has 42,000 miles on it. I'm not a every day driver., since this pandemic. i paid off my car 2018 or 2019 and she is 6 years old. I strongly feel like this gotta be a manufacturing defect. Dealers wanna charge me $265 dollars to do a diagnostic. which I feel like what the hell. So I'm asking for some clarity in 6years doge cars act up like this. Ihave always brought my cars from dodge and drove it over 18years with never a mess like this. I'm a old lady looking for real honest answers. Other then well its time to buy another car
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Park Hills, MO
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- San Dimas, CA
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Mathis, TX
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH and attempting to accelerate to 55 MPH due to oncoming traffic, the vehicle lost motive power and stalled. The contact was able to get the vehicle to the side of the road where the vehicle failed to restart. The contact stated that a certified mechanic arrived and serviced the vehicle on the side of the road. The crankshaft was replaced, and the check engine warning light turned off. The failure recurred and the crankshaft was replaced four times. The check engine warning light then illuminated and remained illuminated despite the crankshaft replacement. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- Ontario, OH
Car would not start so I thought it was the battery so I called a tow truck and they jumped my car. I had my car jumped and went to drive it to the local Pep Boys to have my battery checked out and my car would not accelerate above 15 MPH and the engine kept hesitating every time I was trying to stop the car or at a stop light. After reading all the other complaints on this website about the same type of issues with 2016 Dodge Journeys they need to be recalled and the engines fixed.
Source: NHTSA WEB SITE -
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2016 DODGE JOURNEY- Campobello, SC
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Marietta , GA
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Selma, AL
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- Virginia Beach, VA
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- memphis, TN
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Source: NHTSA WEB SITE