2010 DODGE JOURNEY Complaints

THE CRUISE CONTROL ON MY 2010 DODGE JOURNEY SURGES / JERKS / AND RPM INCREASES CONSIDERABLY WHEN ENGAGED AND GOING DOWNHILL. ON FLAT SURFACES IT SEEMS TO WORK CORRECTLY , HOWEVER THERE HAS BEEN TWO OCCASIONS, JUST RECENTLY, WHEN MY WIFE WAS OPERATING THE VEHICLE TO AND FROM WORK AT MISSISSIPPI STATE UNIVERSITY, THAT HAS US ALARMED. THE DISTANCE IS APPROXIMATELY 30 MILES ONE WAY AND THERE ARE ONLY 3 SHORT DOWNGRADES THAT THIS OCCURRED ON. THIS PROBLEM DOES SEEM TO BE INCREASING OVER THE LAST FEW WEEKS. THANK YOU FOR ANY CONSIDERATION PERTAINING TO THIS PROBLEM. I HAVE REPLIED ABOUT THIS PROBLEM AND APPARENTLY THERE ARE OTHERS WITH THIS SAME PROBLEM THAT HAS BEEN CLASSIFIED AS "NO FIX". IF I COULD I WOULD RETURN THIS VEHICLE TO THE DODGE DEALER BECAUSE THERE HAS BEEN NOTHING BUT PROBLEMS WITH THIS VEHICLE. THIS HAS NOW BECOME ,YET ANOTHER SEPARATE PROBLEM, WITH THE POSSIBILITY OF ENDANGERING OUR LIVES. I PERSONALLY WILL NOT PURCHASE ANOTHER CHRYSLER PRODUCT. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

2010 DODGE JOURNEY. I'VE HAD 4 INCIDENTS WHERE MY JOURNEY HAS LOST POWER/STALLED. THE FIRST WAS IN A PARKING GARAGE WHILE MAKING A TURN, THE CAR LOST POWER AND I DID NOT HAVE THE ABILITY TO STEER AND HIT A POLE. DIDN'T THINK MUCH OF IT AT FIRST. THE SECOND INCIDENT WAS IN APRIL 21ST, WHILE GOING OVER RAILROAD TRACKS, AND AGAIN LOST POWER. I WAS NOT ABLE TO STEER AND WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD AND ONCE STOPPED WAS ABLE TO RESTART. THE 3RD INCIDENT WAS ON APRIL 27TH, WAS ON THE HIGHWAY FOR WORK, WHEN THE VEHICLE STALLED GOING 65 MILES PER HOUR. I DID NOT HAVE BREAK OR POWER STEERING, AND WAS SURROUNDED BY SEMI TRUCKS. ONCE I WAS ABLE TO MANEUVER THROUGH TRAFFIC AND GET TO THE SHOULDER THE VEHICLE STARTED AND WAS FINE. THE 4TH INCIDENT WAS ON MAY 25TH, WHILE ENTERING A 2 LANE HIGHWAY THE VEHICLE LOST POWER AGAIN AND TO AVOID GETTING HIT WHILE ENTERING THE HIGHWAY, I HAD TO HIT THE CURB TO STOP. THIS HAD CAUSED TIRE DAMAGE AND BENT THE RIM. WHEN I TOOK IT TO THE DEALER, THEY SAID THAT MY VEHICLE IS NOT PART OF THE RECALL AND THEY WILL NOT FIX IT. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, ESPECIALLY SINCE I AM AN OUTSIDE SALES REPRESENTATIVE AND AM ON THE HIGHWAY AND IN MY VEHICLE FOR A MAJOR PART OF THE DAY. THE SERVICE DEPARTMENT TELLS ME THEY CANNOT DUPLICATE AND IF MY VIN WASN'T PART OF THE RECALL THEN THEIR ISN'T ANYTHING I CAN DO. I FEEL THAT I AM DRIVING IN A DEATH TRAP AND DODGE/CHRYSLER WILL NOT DO ANYTHING. *TR

STARTED WITH A FLASHING CHECK ENGINE LIGHT AFTER AWHILE WILL STAY ON & ONLY FLASH INTERMITTENTLY. DEALER FOUND CODE FOR #1 CYLINDER MISFIRE & A TSB TO UPDATE THE SOFTWARE. 2 WEEKS LATER IT RETURNED, WHEN THE LIGHT FLASHES THE STEERING WHEEL & FRONT END SHAKES. NO CODES, NO TSBS. IT RETURNED WITHIN 80 MILES OF LAST TRIP TO DEALER, THEY PERFORMED TSB 18-024-10 CRANK SENSOR SHIM, LIGHT RETURNED ALONG WITH THE SHAKING WITHIN DAYS. DEALER REPLACED FLEXPLATE. AGAIN THE LIGHT RETURNED WITHIN DAYS. NEXT THEY DID SOME FORM OF ENGINE CLEANING, LIGHT RETURNED WITHIN 500 MILES OF LAST ATTEMPT TO FIX. CODES ARE ALWAYS#1 CYLINDER MISFIRE & RANDOM CYLINDER MISFIRE. ON MAY 16TH THE DEALER LOOKED AT IT, DID A COMPRESSION CHECK OF THE CYLINDERS, ALL GOOD. CHRYSLER SUPPORT TOLD THEM TO CHANGE THE PCM. AS OF MAY 19TH IT WAS 7TH NATION WIDE ON BACK ORDER WHILE I CONTINUE TO DRIVE THE VEHICLE WITH THE LIGHT ON & INTERMITTENT SHAKING HOPING IT DOESN'T LEAVE ME STRANDED BETWEEN NOW & WHEN THE PART COMES IN AS THEY DON'T HAVE AN EXACT DATE. DEALER CLAIMS NO OTHER REPORTED JOURNEYS HAVING THIS PROBLEM.

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD IN ORDER TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT NHTSA RECALL 11V139000: ELECTRICAL SYSTEM:IGNITION BUT THE RECALL HAD NOT BEEN RELEASED AT THE TIME. THE DEALER STATED THEY WERE UNABLE TO FIND THE PROBLEM THAT CAUSED THE VEHICLE TO SHUT OFF. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE VEHICLE COULD SHUT OFF AT ANY TIME. THE FAILURE MILEAGE WAS 26,555.

WITH LESS THAN 6000 MILES ON MY 2010 DODGE JOURNEY, I NOTICED THAT THE STEERING WHEEL WAS BEGINNING TO SHAKE WHEN THE BRAKES WERE APPLIED. WHEN I TOOK THE VEHICLE IN TO HAVE THE TIRES ROTATED, I HAD THE DEALERSHIP THAT I BOUGHT THIS VEHICLE FROM LOOK AT THE PROBLEM. THEY TOLD ME THAT THE FRONT ROTORS WERE WARPED AND HAD TO BE REPLACED. THIS VEHICLE IS NOT DRIVEN HARD, THE BRAKES ARE NOT SLAMMED, NO JACK RABBIT STARTS. I FIND THAT THE ROTORS NEEDING TO BE REPLACED WITH LESS THAN 6000 MILES ON THE VEHICLE UNACCEPTABLE. I FEEL THAT THIS VEHICLE IS UNSAFE, AND THE BRAKES ARE ONE OF THE MOST IMPORTANT SAFETY FEATURES ON A VEHICLE. *TR

I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENTAL, BUT THERE ARE MANY FACTORS INVOLVED THAT I BELIEVE NEED TO BE BROUGHT TO PUBLIC ATTENTION. FIRST, THE CAR WAS PURCHASED BRAND NEW OFF THE LOT 2 MONTHS PRIOR TO THE MARCH 11 INCIDENT. THE INSPECTION SHOWED THAT THE ISSUE THAT CAUSED THE FIRE WAS A DEFECT INVOLVING THE STEERING FLUID LINE....AN ISSUE THAT HAS OCCURRED MANY TIMES IN THIS VEHICLE!! THERE WAS A RECALL FOR THE 2009 JOURNEY, BUT NOTHING FOR THE 2010. SEEMS TO ME THAT WHATEVER THE TOLUCA MEXICO ASSEMBLY PLANT HAS BEEN DOING WRONG, HASN'T BEEN RECTIFIED!!! CHRYSLER NEEDS TO RECALL THIS VEHICLE AGAIN!!! CHRYSLER LEGAL, TOLD ME IT WASN'T GOING TO HAPPEN! SECOND, CHRYSLER LEGAL DEPARTMENT IS BEING EXTREMELY CURT, AND UNHELPFUL IN RESOLVING THINGS FOR US. THEY ARE 'ALLOWING' US TO KEEP OUR CURRENT LOAN IN PLACE (FOR THE CAR THAT EXPLODED) AND 'GIVING' US THE CURRENT MSRP ON THAT CAR (A 2010) TO FIND ANOTHER NEW CHRYSLER VEHICLE. THEN, THEY SAID THAT THEY MIGHT REIMBURSE A PERCENTAGE OF THE MANY THINGS THAT WERE IN THE CAR....LIKE MY 2 BRITAX CAR SEATS! AT THIS POINT, I'M INCREDIBLY FRUSTRATED, AND DESPERATE FOR THE MESSAGE TO GET OUT ABOUT HOW CORRUPT CHRYSLER IS, AND HOW DANGEROUS THIS VEHICLE IS. I WOULD BE COMPLETELY DEVASTATED TO FIND THAT THIS ISSUE TOOK SOMEONE'S LIFE, AND I HADN'T TRIED TO DO SOMETHING ABOUT IT!!! THANK YOU *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WOULD RECUR AT LEAST TWICE A WEEK. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE STALLED, THE ENGINE WOULD RESTART INDEPENDENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 11,451.

ENGINE STALLS ON 2010 DODGE JOURNEY..WHILE DRIVING TO WORK ENGINE AND CAR STARTED SHAKING AND WOULD NOT ACCELERATE. FUEL INJECTOR FIXED. THREE MONTHS LATER SAME PROBLEM TECH'S SAY COMPUTER CAN'T FIND CODES. THIS IS THE THIRD TIME WITH SAME ISSUE NOT RECEIVING ANY HELP FROM DEALERSHIP. MY FAMILY SAFETY IS IMPORTANT TO ME. THE DEALERSHIP STILL HAS MY CAR AFTER 5 DAYS ISSUE NOT RESOLVED. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE IN THE DRIVE POSITION, SHE NOTICED THAT THE IGNITION WOULD TURN OFF AND ON. THE VEHICLE WAS TAKEN INTO A DEALER WHO ADVISED HER THAT THERE WAS A FAULTY SWITCH IN THE IGNITION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE, BUT THEY ARE AWARE THAT THE FAILURE EXIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.