2009 DODGE JOURNEY Complaints

SUDDENLY THE GAUGES ALL WENT TO ZERO, INCLUDING THE GAS. THE HEADLIGHTS CAME ON. THE WIPERS ALL CAME O. THE RADIO STOPPED WORKING. ALL OF THE BLINKERS MAKE NOISE. THIS OCCURS IF THE CAR IS STOPPED OR IF THE CAR IS IN MOTION. *TR

THE BRAKES ON THIS VEHICLE DO NOT WORK. EVERY SINGLE YEAR, FOR THE PAST 4 YEARS, I HAVE HAD TO PURCHASE A NEW BRAKE SYSTEM FOR THIS CAR AT A COST OF HUNDREDS OF DOLLARS. DODGE AND THE DEALER ARE AWARE OF THE PROBLEMS BUT THEY REFUSE TO RECOGNIZE IT. THIS IS MY SON'S CAR AND I DON'T FEEL SAFE HAVING HIM DRIVE IT. I PURCHASED A LEMON! *TR

WHILE DRIVING THE CAR STARTED TO SPUTTER WITH THE WIPERS GOING EXTREMELY FAST THEN STOPPING AND COMING BACK ON. DOOR LOCKS WOULDN'T WORK WITH KEY FOB OR DOOR BUTTONS, LEFT LOW BEAM AND RIGHT HIGH BEAM WOULDN'T WORK, NEITHER FRONT TURN SIGNAL WOULD WORK, AND TEMP GAUGE WAS OFF BY 30 OR 40 DEGREES. REPLACED THE BATTERY AND NONE OF THE ISSUES WERE FIXED. HAD TO TAKE IT TO THE CLOSEST MECHANIC IT FINALLY SHUT DOWN COMPLETELY ON HIM WHILE RUNNING TESTS. HE CALLED THE LOCAL DODGE SERVICE CENTER AND THEY TOLD HIM IT IS A KNOWN ELECTRICAL ISSUE WITH JOURNEYS AND DURANGOS THAT THEY SEE ALL THE TIME. HE HAD TO ORDER A COMPLETE NEW INTEGRATED POWER MODULE OR FUSE AND CIRCUIT BOARD FOR $860 PART ONLY. WHEN HE ORDERED THE PART OUT OF CHICAGO THEY ONLY HAD 1 IN STOCK AS THE GUY STATED THEY CAN'T KEEP THESE IN DUE TO SO MANY ISSUES. CAR IS RUNNING NOW BUT IT IS AT THE DEALER SERVICE CENTER BECAUSE ONLY THEY CAN RESET THE COMPUTER SO EVERYTHING WORKS AS NORMAL. SO, ANOTHER $100+ FOR THAT AS WELL. THIS NEEDS TO PLACED IN A RECALL STATUS BEFORE SOMEONE IS SERIOUSLY INJURED WHEN THEIR CAR SHUTS DOWN WHILE DRIVING. I WILL BE SUBMITTING A REIMBURSEMENT REQUEST. *TR

WHILE DRIVING HOME FROM LOCAL GROCERY STORE, REAR DRIVERS SIDE TIRE SUDDENLY BECAME FLAT. I WAS ABLE PULL OVER TO THE SIDE OF THE ROAD. WHEN MY HUSBAND ARRIVED TO HELP, HE ATTEMPTED TO PUT IN SOME "FIX A FLAT" TO GET ME TO THE TIRE STORE LESS THAN 2 MILES AWAY AND THE VALVE STEM WENT COMPLETELY INSIDE AND ALL AIR WAS RELEASED FROM TIRE. HE PUT ON THE SPARE AND WE TOOK THE TIRE TO THE TIRE STORE AND HAD TO PURCHASE A NEW VALVE STEM WITH SENSOR IN IT. AGAIN, DODGE IS PUTTING FAULTY EQUIPMENT INTO THEIR CARS AND NOT ACKNOWLEDGING OBVIOUS FLAWS IN THEIR VEHICLES. THIS IS ANOTHER EXAMPLE OF A SAFETY RECALL THAT DODGE SHOULD BE FORCED TO PUT IN PLACE. *TR

CAR WILL INTERMITTENTLY NOT START. ALL LIGHTS, WINDOWS, LOCKS, RADIO ETC STILL WORK, JUST "CLICKS" WHEN YOU TRY TO START IT. THIS HAS HAPPENED TOO MANY TIMES TO COUNT. TYPICALLY IT WILL START AFTER A FEW TRIES. BATTERY HAS BEEN REPLACED- THAT IS NOT THE PROBLEM. CONTACTED DODGE AND THEY STATED "NO RECALL FOR MY VIN - TAKE TO A LOCAL DODGE DEALER TO HAVE IT INSPECTED." WE ARE A MILITARY FAMILY AND I AM A MOTHER OF 3 CHILDREN- IT IS NOT SAFE OR RELIABLE WHEN MY VEHICLE DOESN'T START REPEATEDLY. IT IS OBVIOUS DODGE KNOWS THAT THIS IS A PROBLEM, THEY NEED TO TAKE RESPONSIBILITY FOR THEIR FAULTY VEHICLES AND REPLACE WHAT IS WRONG. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

WHILE MAKING A LEFT HAND TURN, I FELT THE CAR JERK SEVERAL TIMES AS THOUGH I WAS USING ANTI-LOCK BRAKES. THIS WAS CONFUSING SINCE I DID NOT EVEN HAVE MY FOOT ON THE BRAKE. SECONDS LATER I HEARD AN ALMOST GRINDING OR DRAGGING NOISE. I PULLED OVER INTO THE FIRST EMPTY LOT I FOUND AND CHECKED THE TIRES, GOT DOWN AND CHECKED UNDER THE CAR FOR ANYTHING HANGING THAT COULD HAVE BEEN DRAGGING ON THE GROUND, FOUND NOTHING THAT LOOKED OUT OF THE ORDINARY. I THOUGHT THEN THAT THERE MAY HAVE BEEN SNOW OR ICE AROUND THE TIRES SINCE IT HAD SNOWED THE NIGHT BEFORE. I PROCEEDED TO GET BACK INTO THE CAR AND DROVE APPROXIMATELY THREE MINUTES AND THE NOISE GOT LOUDER. I DROVE TO MY MECHANIC WHICH WAS ANOTHER 5 MINUTES AWAY. HE WAS AMAZED THAT THE POWER TRAIN SEEMED TO EXPLODE FROM THE INSIDE OUT. IN ALL HIS YEARS OF FIXING CARS, HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT. WE'VE READ MANY RECALL NOTICES FOR THE POWER TRAIN YET NO ONE IS WILLING TO HELP WITH THIS RECALL. SINCE WE BOUGHT THE CAR USED, THEY SAY THAT THE RECALL IS NOT TRANSFERABLE. THIS IS TOTAL BULL SINCE IT IS APPROX $2400. IF THIS WAS A DEFECTIVE PART, THERE SHOULD BE NO REASON WHY WE WOULD BE RESPONSIBLE TO HAVE IT REPAIRED. SOMETHING MUST BE ABLE TO BE DONE. I WOULD EVEN BE WILLING TO PAY HALF THE BILL BUT NOT THE ENTIRE BILL SINCE IT MUST HAVE BEEN DEFECTIVE TO START WITH. I HAVE BEEN WITHOUT A CAR NOW FOR FOUR WEEKS AND HAVE BECOME A BURDEN TO FRIENDS AND FAMILY, NEEDING RIDES TO AND FROM WORK. I AM VERY UPSET WITH DODGE FOR NOT EVEN ATTEMPTING TO MEET ME HALF WAY. I WAS UNDER THE IMPRESSION THAT THEY WERE A REPUTABLE COMPANY. UNLESS THEY CAN HELP IN SOME WAY, I WILL NEVER PURCHASE ANOTHER DODGE AND DISCOURAGE ANYONE ELSE TO ALSO. *TR

I WAS DRIVING HOME MY WIFE, DAUGHTER AND MY PREGNANT WIFE, WHEN ABOUT 1/2 FROM HOME A DARK BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT, I PULLED OVER AND PULLED THE HOOD LATCH, AND AFTER I WAS ABLE TO GET MY FAMILY OUT OF THE CAR, I LOOKED UNDERNEATH THE CAR,A DARK FLUID WAS POURING ON TOP OF THE EXHAUST. THE CAR HAD TO BE TOWED TO THE MECHANIC. AFTER AN INSPECTION, HE FOUND THAT THE POWER TRANSFER CASE UNIT CRACKED. HAD TO PAY OUT OF POCKET SINCE DEALER SAID THAT IT WASN'T UNDER WARRANTY AND THAT'S NORMAL WEAR FOR THESE VEHICLE. $1350 FOR TRANSFER CASE, $85 TOW TRUCK AND $450 LABOR. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.