2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- KENNESAW, GA
BRAKES WERE NOT WORKING LIKE THEY SHOULD GOING DOWN A HILL. TRIED TO SLOW DOWN AND STOP AND I KEEP GOING. BRAKE LIGHT CAME ON! *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- PROVO, UT
I WAS DRIVING DOWN THE FREEWAY AND THE )LIGHTING BOLT( SYMBOL CAME ON AND MY MOTOR SHUT OFF COMPLETELY. THIS IS THE ELECTRONIC THROTTLE CONTROL SYMBOL, AND I COULD HAVE BEEN SEVERELY INJURED HAD I NOT GOTTEN TO THE SIDE OF THE ROAD. I CALLED THE DODGE DEALER IN MY AREA AND THE CUSTOMER SERVICE LINE. DODGE SAYS THIS IS MY PROBLEM NOT THEIRS. MY CAR IS A 2009 WITH 102000 MILES ON IT. I FEEL THAT THIS IS DODGE'S PROBLEM, WHAT HAPPENED TO TAKING CARE OF ISSUES LIKE THIS. MY FAMILY COULD HAVE DIED BECAUSE THEIR ELECTRICAL PART MALFUNCTIONED. WHEN I CHECKED ON LINE IT STATED THIS HAPPENS ALL THE TIME ON MANY DIFFERENT DODGE MODELS I SAY DODGE SHOULD RECALL EACH VEHICLE WITH THESE SAME COMPONENTS SO A FAMILY DOES NOT DIE BECAUSE OF THEIR USE OF INFERIOR PARTS. DODGE HAS RECALLED THIS PART ON DIFFERENT VEHICLES JUST NOT MY MODEL THEY STATE THAT MY VEHICLE, WHICH HAS THE SAME PARTS AS THE OTHER ONES RECALLED IS FINE BECAUSE THE MODEL YEAR AND OPTIONS ARE DIFFERENT. TO ME THIS IS ASININE AND WE ALL KNOW DODGE NEEDS TO DO WHAT IS RIGHT IN THIS MATTER AND FIX MY CAR, AT THEIR EXPENSE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- UNITY, ME
VEHICLE HAS JUST RANDOMLY SHUT OFF WHILE DRIVING TWICE AND LUCKILY ABLE TO AVOID ACCIDENT. OVER PAST COUPLE YEARS AT RANDOM IT WILL NOT START, ALL INSTRUMENTS HAVE POWER JUST HEAR A CLICKING SOUND THAN AFTER FEW TIMES IT ENDED UP STARTING. EXCEPT TODAY IT WILL NOT TURN OVER. HAD CONTACTED SOME DEALERS ASKING ABOUT PROBLEM AND THEY WERE NOT HELPFUL AT ALL. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- NOBLESVILLE, IN
I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD TO DUCT TAPE PLASTIC ON THE DOOR. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO TRY AND FIX THESE PROBLEMS. I JUST DON'T KNOW WHY THIS SERIES OF 2009 JOURNEYS WERE NOT RECALLED. WE ARE SCARED TO EVEN DRIVE THE JOURNEY ESPECIALLY BECAUSE OF THE LOST POWER ISSUE AND WITH REALLY NO MONEY TO HAVE IT DIAGNOSED. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LIMA NY 14485, NY
THE A/C CONTROL HEAD NEEDS TO BE REPLACED ONLY BECAUSE THE FAN KNOB IS NOT WORKING. I JUST BOUGHT THIS CAR 15 MONTHS AGO AND NOT HAPPY TO BE MAKING A 400-500 DOLLAR REPAIR SO SOON. MY RESEARCH HAS SHOWN THAT SO MANY PEOPLE ARE HAVING PROBLEMS WITH THE A/C CONTROL HEAD AND WHEN I BROUGHT IT INTO THE DODGE DEALERSHIP HE SAID ITS HIS MOST COMMON REPAIR. I CALLED DODGE AND ASKED WHY THIS WAS NOT BEING RECALLED. I DO NOT HAVE THE MONEY TO BE THROWING DOWN ON REPAIRS LIKE THIS. I BOUGHT THIS CAR FOR MY SON'S ASTHMA AND WOULDN'T THIS BE THE FIRST THING TO BREAK. JUST MY LUCK. I THINK THAT THIS NEEDS TO BE INVESTIGATED AND RECALLED. THE SAME WITH THE BREAKS, THEY ARE NOT GOOD, AND THE CAR JUST BURNS RIGHT THROUGH THEM. I AM NOT HAPPY WITH MY DODGE JOURNEY. *TR
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY AWD- WHITEHALL, NY
I NOTICED OVER THE WEEKEND THAT THE CAR STARTED MAKING A WEIRD TICKING NOISE. ALSO WHEN PUT INTO REVERSE IT SEEMED LIKE IT WANTED TO STALL SOMETIMES. I WAS DRIVING TO WORK AND IT STARTED TO BUCK AND SPUTTER. I WAS ABLE TO GET IT PULLED OVER AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. I HAD IT TOWED TO A GARAGE WHERE IT WAS DIAGNOSED WITH A CRACKED TRANSFER CASE WHICH CAME WITH A $2400 ESTIMATE! AFTER DOING A LITTLE RESEARCH IT SOUNDS LIKE THIS IS A TYPICAL PROBLEM WITH THIS MODEL AND YEAR AND FOUND MANY ACCOUNTS ON DODGEJOURNEYFORUM.COM. SOUNDS LIKE A RECALL NEEDS TO HAPPEN BEFORE SOMEONE GETS HURT IF IT HASN'T HAPPENED ALREADY! *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- COOKEVILLE, TN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR-VIEW MIRROR CONTROLS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT THE HE WAS UNABLE TO OPEN OR CLOSE THE FRONT WINDOWS AND HE COULD NOT LOCK OR UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM) . THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 58,041.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- APO, AE
HEADON ACCIDENT IMPACTING THE SIDE OF ANTHER VEHICLE AT APPROXIMATELY 55 MPH THE JOURNEYS AIR BAGS DID NOT DEPLOY. DRIVE SUFFERED INJURIES TO RIGHT SIDE OF HER BACK. I AM IN ITALY SO PLEASE USE +39 COUNTRY CODE IF CALLING. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY AWD- ADELPHI, MD
I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY GOOGLED THE PROBLEM WITH THIS TIRE STEM AND LEARNED THAT THERE ARE NUMEROUS COMPLAINTS WHERE THE TIRE STEMS ON THE VEHICLE CORRODE (WHICH MINE DID EXACTLY) AND THEN BREAK OFF WHILE MOST ARE DRIVING. IN ADDITION TO THIS PROBLEM THE VEHICLE ANTIFREEZE RESERVOIR'S CRACK CAUSING THE ANTIFREEZE TO LEAK OUT ON A CONSTANT BASIS. THIS TOO IS A ITEM WHICH SHOULD HAVE BEEN RECALLED LONG AGO. THANK YOU SO MUCH FOR YOUR TIME AND CONSIDERATION INTO THESE REPORTED BY UN-NOTED DEFECTS IN THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- PHILADELPHIA, PA
THE TRANSMISSION HAS BEEN SHIFTING VERY ROUGH. AFTER TAKING IT TO THE DEALER AND "NO ENGINE LIGHT NO PROBLEM" WAS DETERMINED TODAY THE CAR REFUSED TO ACCELERATE BUT WAS REVVING A LOT AND TEMPORARILY LOST THE DRIVE GEAR WHILE I WAS DRIVING!!!.. I HAD TO PARK THE CAR AND WALK HOME AND GET THE CAR TOWED BACK. *TR
Source: NHTSA WEB SITE