2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- SHELTON , CT
VEHICLE WOULD NOT START SKIM MODULE NEEDS TO BE REPLACED CHRYSLER COULD NOT PROVIDE PART FOR 2 MONTHS VEHICLE LAID UP FOR 60 DAYS INCIDENT STARTED WITH CAR NOT STARTING REGULARLY AND CONTINUED TO PROGRESS WHERE IT WOULD NOT ENGAGE THE ENGINE AT ALL.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY AWD- OMAHA, NE
BOUGHT THIS CAR BRAND NEW OFF SHOW ROOM FLOOR IN FEB OF 2009 AND ONLY OWNER....FIRST 6 MONTHS OF OWNING IT STARTED WITH SERPENTINE BELT, HEAT SHIELD, GEAR BOX, AC COOLANT, ELECTRICAL , TRANSMISSION (4 TIMES) BRAKES AND ROTORS (5 TIMES), BATTERY ISSUES AND NOT TO MENTION TIRE REPLACEMENT ALL BEFORE 50K MILES. WITH THIS BEING SAID YOU WOULD THINK I HAVE BUILT A NEW CAR BY NOW. YES L EVEN PURCHASED EXTENDED WARRANTY BUT STILL PAY OUT OF POCKET CAUSE GUESS WHAT "EVERYTHING IS NOT COVERED" ITS A LEMON AND I AM SCARED FOR ME AND MY DAUGHTER TO DRIVE IT!!! EVERY MONTH ITS SOMETHING NEW THAT I HAVE TO FIX AND REPLACE, CAN NO LONGER AFFORD IT. I WAS PROUD TO BE ABLE TO PURCHASE A NEW CAR WITH ALL THE BELLS AND WHISTLES I WANTED, BUT HECK I CANT AFFORD IT. THE MAINTENANCE COST HAS WIPED OUT ANY SAVINGS I TRIED TO HAVE. I WILL HAVE TO TRY AND TRADE IT IN, HOWEVER I KNOW I AM NOT GOING TO GET WHAT I STILL OWE AND ITS SAD I WILL STILL BE PAYING FOR THIS PIECE OF CRAP. REALLY SAD WHEN YOU CONTACT CHRYSLER TO MAKE THEM AWARE OF ALL THE ISSUES AND PROBLEMS THEY DON'T EVEN APOLOGIZE FOR PRODUCING SUCH POOR WORK. GUESS IT WILL TAKE MANY MORE FAMILIES TO GO BANKRUPT OR PEOPLE GETTING HURT FOR THEM TO DO SOMETHING ABOUT THIS CAR!! *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LATROBE, PA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT ONCE SHE TURNED THE VEHICLE OFF AND BACK ON IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- CLOVIS, CA
TRIED TO START THE CAR ONE DAY AND ALL IT DID WAS TRY TO TURN. EVENTUALLY THROUGH BLOGS I HAD READ ABOUT THE STARTING ISSUE AND TO KEEP TRYING TO TURN IT AND MAYBE IT WOULD GO, IT DIED. WE REPLACED THE BATTERY AND IT RAN WELL FOR 4 WEEKS AND AGAIN DID THE SAME THING TONIGHT. ALL WINDOWS, LOCKS, AIR CONDITIONING, AND HEAD LIGHTS WERE WORKING BUT NOT ENOUGH POWER TO TURN OVER, YES I TURNED ALL OF IT OFF IMMEDIATELY WHEN I REALIZED WHAT HAPPENED. BIG DIFFERENCE WAS THAT LAST TIME I COULD JUMP IT, THIS TIME I COULD NOT. I HAD TO LEAVE MY CAR IN THE PARKING LOT AT 8:30PM AND GET A RIDE FOR MY CHILDREN AND I FROM FAMILY. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LOAMI, IL
3 MONTHS AFTER I PURCHASED MY USED 09 DODGE JOURNEY I HAVE HAD TO REPLACE THE BRAKE PADS EVERY 2 TO 3 MONTHS. I WOULD TAKE IT TO THE DODGE DEALER AND IT WAS UNDER WARRANTY AND THEY WOULD TELL ME MY BRAKES WERE LIKE BRAND NEW. I AM STILL REPLACING PADS EVERY 2 TO 3 MONTHS. I THINK DODGE SHOULD RECALL THIS CAR AND FIX THE BRAKES. *TR
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- SPRINGFIELD , IL
THE VEHICLE KEEPS OVERHEATING. I'VE ADDED COOLANT. THERE DOESN'T SEEM TO BE A LEAKAGE STAIN IN THE GARAGE OR DRIVEWAY. IT HAPPENED YESTERDAY AFTER LEAVING THE OFFICE FOR LUNCH. I BARELY MADE IT HOME BEFORE THE JOURNEY COMPLETELY SHUT DOWN. I ALLOWED THE ENGINE TO COOL OFF, ADDED COOLANT, AND IT WOULDN'T RESTART. I TOOK A DIFFERENT CAR BACK TO WORK AND WAS ABLE TO START THE JOURNEY UPON RETURNING HOME. I LET IT SIT OVERNIGHT AND IT STARTED RIGHT UP THIS MORNING. HOWEVER, UPON DRIVING 15 MINUTES DURING LUNCH TODAY, IT OVERHEATS AGAIN. THE RED WARNING LIGHT APPEARED AND THE DING SOUNDED. THE JOURNEY COASTED INTO MY OFFICE PARKING SPOT WHERE IT WILL STAY UNTIL I LEAVE THIS EVENING. HOPEFULLY, AFTER ADDING MORE COOLANT, I'LL AT LEAST BE ABLE TO MAKE IT HOME. I WILL BE TRADING THIS VEHICLE IN ASAP! PS. THE TIRE PRESSURE LIGHT IS ALWAYS ON, IRREGARDLESS THE PROPER AMOUNT OF AIR IN THE TIRES. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- SOUTHBURY, CT
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AT 20,000 MILES THE BRAKES AND ROTORS HAD TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE BRAKES AND ROTORS WERE TOO SMALL FOR USE ON THE VEHICLE. THE CONTACT STATED THAT OVER THE NEXT 40,000 MILES, THE BRAKES HAD BEEN REPLACED 3 TIMES AND THE ROTORS ONCE. THE DEALER DID NOT HAVE AN EXPLANATION FOR THE SECOND FAILURE OF THE ROTORS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 60,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- DE MOTTE, IN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. WHEN THE AIR CONDITIONING OR POWER WINDOW SWITCH WAS ACTIVATED, THE VEHICLE WOULD THEN START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- SPRINGFIELD, OH
UPON DOING ROUTINE BRAKE INSPECTION FOUND BOTH REAR CALIPERS TO BE NOT WORKING AND SEIZED UP. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- SYRACUSE, NY
THE VALVE STEMS ON MY 2009 DODGE JOURNEY CRACKED CAUSING THE STEM TO FLY OUT OF THE TIRE. THIS CAUSES THE TIRE TO INSTANTLY GO FLAT, WHICH IN TURN MAKES THE VEHICLE DIFFICULT TO CONTROL. THIS HAS HAPPENED TO ME TWICE. BOTH TIMES I WAS ON THE HIGHWAY. LUCKILY I WAS ABLE TO CONTROL THE CAR AND GET TO THE SIDE OF THE ROAD. IF I HAD BEEN IN ANY OTHER LANE I MOST LIKELY WOULD HAVE VEERED INTO ANOTHER LANE OR IN FRONT OF ANOTHER CAR. I HAD TO FIX THE OTHER TWO TIRES AS WELL AS THEY WERE ALSO CRACKED. THIS IS APPARENTLY A PROBLEM THAT DEALERS/MECHANICS ARE AWARE OF. DODGE IS ALSO AWARE. THEY HAVE SINCE CHANGED THE WAY THE VALVES WERE MADE. THEY ARE NOW SOME TYPE OF PLASTIC. THE CONSUMER HOWEVER IS NOT AWARE UNTIL SOMETHING GOES WRONG. IN BOTH CASES AN ACCIDENT COULD HAVE EASILY HAPPENED. AGAIN, I WAS LUCKY. BY DOING RESEARCH ON THE INTERNET I HAVE FOUND IT HAPPENS TO 2009 AND 2010 VEHICLES. I HAVE CONTACTED DODGE AND ALL I GOT WE'RE APOLOGIES. IF I LOST MY LIFE OR MY CHILDREN AN APOLOGY WOULDN'T BRING ANYONE BACK. THE PUBLIC NEEDS TO BE AWARE OF THIS ISSUE BEFORE SOMETHING TERRIBLE HAPPENS. WHEN THE STEM BLOWS OUT OF THE TIRE THE AIR LOSS IS INSTANTANEOUS. THERE IS NO WARNING JUST LOSS OF CONTROL OVER THE VEHICLE. I TRULY HOPE THAT SOMEONE CAN HELP MAKE OTHERS AWARE THAT THIS A PROBLEM. *TR
Source: NHTSA WEB SITE