2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - REDMOND, OK

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT EXPERIENCED A FAILURE WITH THE POWER TRAIN CONTROL MODULE (PCM) FOR YEARS. CURRENTLY, THE PCM MALFUNCTIONED AND THE RPMS REVVED TO 40 MPH WITHOUT ACCELERATION. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE CONTACT WAITED BEFORE RESTARTING THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED AND REACHED APPROXIMATELY 40 MPH, THE RPMS WOULD REV UP AGAIN. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, (541) 389-1177) STATED THAT THE COOLER LINE WAS LEAKING AND THE TRANSMISSION PAD NEEDED TO BE RESEALED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE, BUT THE FAILURES CONTINUED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - GRIMES, IA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 60 MPH ON A MAJOR HIGHWAY, THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO A BRICK WALL. THE DRIVERS SIDE AIR BAG DEPLOYED WITH FORCE HOWEVER THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK PAINS, BODY PAINS, MUSCLE SPASMS IN THE LEFT ARM AND SCARRING TO THE LEFT ARM. THE FRONT PASSENGER SUSTAINED HEAD, MOUTH AND FACE INJURY DUE TO NO AIR BAG DEPLOYMENT. BOTH RECEIVED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AS THE VEHICLE WAS NOT PURCHASED FROM A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CRASH TO DETERMINE IF THEY MAY OPEN AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - DAVENPORT, IA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS PLACED IN THE IGNITION AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A FEW DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY AWD
    - MORGANTOWN, WV

    TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, HAD TO CALL A TOLL TRUCK.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CONCORD, NC

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG CLOCKSPRING WAS FAULTY. THE VEHICLE WAS REPAIRED. HENDRICK DODGE (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000. *BF THE CONSUMER STATING REQUESTING A REFUND DUE TO MASSIVE REPAIRS. THE CLOCKSPRING FAILED AND WAS REPAIRED. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY AWD
    - MALDEN, MO

    HORN HONKS RANDOMLY BY ITSELF. PARKED, MIDDLE OF THE NIGHT, OR DRIVING THIS IS DANGEROUS DISTRACTING FOR ME AND OTHER DRIVERS. SCARY STARTLES ME AND FREAKS MY NEIGHBORS OUT! DRAINING MY BATTERY TOO. ALSO A CLICKING SOUND WHEN NOTHING ON. I GOOGLED IT AND WAS SHOCKED TO FIND HUNDREDS OF OTHERS COMPLAINTS. I CALLED CRYSLER THEY SAID TO MAKE A COMPLAINT HERE AND IF ENOUGH COMPLAINTS A RECALL WILL BE ISSUED. I SURE HOPE NO ONE GETS HURT OR DIES WAITING FOR THE MANUFACTURER TO CORRECT THE ELECTRICAL PROBLEM THEY CLEARLY KNOW ABOUT BUT WILL NOT ADDRESS UNLESS THEY ABSOLUTELY HAVE TO. WHAT A SHAME CONSUMERS PAY GOOD MONEY FOR SUCH POOR SERVICE. I KNEW I SHOULD HAVE STAYED WITH A GMC!

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - LANSING, MI

    2009 DODGE JOURNEY HAS ISSUES STARTING INTERMITTENTLY. SEEMS TO BE AN ISSUE MANY PEOPLE POST ABOUT. IF YOU LET THE VEHICLE SIT FOR AWHILE IT WILL SOMETIMES START BACK UP. INSERTING KEY WILL MAKE IT POSSIBLE TO TURN ON LIGHTS, RADIO, ROLL DOWN WINDOWS, ETC, BUT THE VEHICLE WILL NOT START, ONLY CLICK.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - LAGRANGE, GA

    TAKATA RECALL THERE'S A RECALL ON DODGE JOURNEYS 2009 AND THE SXT IS HAVING THE SAME EXACT PROBLEM. THE PCM IS DRAINING BATTERIES AND CAUSING MY TRUCK TO SHIFT HARD OR SHIFTS TO THE SECOND GEAR AND WON'T POWER PAST THAT. VERY CONCERNED BECAUSE MY WIFE IS PREGNANT AND SHE OFTEN HAS TO PRESS ON THE CONTROL BOARD FROM WORK TO GET THE TRUCK CRUNK. ONCE A WEEK SHE GETS A JUMP OFF BECAUSE THE MODULE DRAINS HER BATTERY. BECAUSE OUR VIN DOESN'T FIT THE RECALL NUMBERS IT WON'T GET FIXED BUT IT'S THE SAME PROBLEMS AS THE RECALL.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - ALLEGAN, MI

    MY DODGE JOURNEY IS STARTING SOMETIMES..AND WILL NOT START AT OTHER TIMES. THERE HAVE BEEN HUNDREDS OF DRIVER COMPLAINTS .DODGE IS NOT ADDRESSING THIS MAJOR PROBLEM. DRIVING FINE..PARK IT..GET IN AND IT WILL NOT START. IT SEEMS TO BE A PROBLEM WITH THE ELECTRONICS...COMPUTER ISSUE. DODGE SHOULD KNOW. DUE TO ALL THE SAME COMPLAINS THEY ARE RECEIVING. THEY NEED TO DO A RECALL. IT HAS BEEN HAPPENING INTERMITTENTLY LAST TIME 3/25/19. .

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - EL PASO, TX

    WAS DRIVING ON MY WAY BACK HOME WITH MY 4 KIDS WHEN THE CAR STALLED AND WOULDN'T TURN OVER. PUT KEY FOB IN IGNITION AND WOULD MAKE A CLICKING NOISE THEN IT JUST STOPPED MAKING NOISE. GOT CAR TOWED AND HAD BATTERY CHECKED AND THE BATTERY HAD FULL CHARGE AND ONLY 2 YEARS OLD.

    Source: NHTSA WEB SITE