2012 DODGE JOURNEY Complaints
View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE JOURNEY- PHOENIX, AZ
I WAS DRIVING MY CAR YESTERDAY WHEN THE BATTERY LIGHT CAME ON AND IN THE PROCESS OF TRYING TO GET IT BACK HOME EVERYTHING IN THE CAR STARTED SHUTTING OFF AND THEN THE CAR STARTED STALLING WHILE I WAS ON THE ROAD I BARELY MADE IT INTO A GAS STATION BEFORE THE CAR DIED AND HAD IT TOWED TO TRIPLE A REPAIR SHOP TO HAVE A DIAGNOSTICS DONE ON THE CAR WHICH HAS NOW BEEN STATED TO ME THAT ITS THE ALTERNATOR AND IVE ONLY HAD THE CAR 3 MONTHS BOUGHT IT USED BUT THE BATTERY WENT BAD AND NOW THE ALTERNATOR IN LESS THEN 2 MONTHS OF EACH OTHER ALONG WITH THE ACTUATOR ALSO CLICKING WHEN THE ALTERNATOR WENT OUT. ALL OF THIS HAPPENING IN A SHORT AMOUNT OF TIME. WHEN THE CAR STARTED DYING ALL THE ELECTRICAL LIGHTS WENT OFF THE BRAKES THE ABS THE AIR BAGS EVERYTHING AND THIS WAS ON A BUSY ROAD DURING RUSH HOUR TRAFFIC. I BARELY GOT MY CAR TO A SAFE LOCATION AND THAT WAS ONLY BECAUSE MY HUSBAND WAS FOLLOWING BEHIND ME IN HIS CAR. THIS PROBLEM MADE IT EXTREMELY DIFFICULT TO BREAK AT RED LIGHTS AND GET MY CAR MOVING THRU THE INTERSECTION TO THE GAS STATION. AND THE CAR LIGHT WAS ON ABOUT 15 MINUTES MAYBE BEFORE IT FINALLY STALLED OUT THE CAR.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- WAUPUN, WI
ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - LAST TIME TO DEALER THEY STATED THERE IS 4 LEAKS. FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE ' THAT IS, YOUR CAR'S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. 'OBVIOUSLY THE CATALYTIC CONVERTER, THAT'S THE BIGGEST PART OF THIS,' CHERNOBY SAID. THE REPLACEMENT CONVERTER HAS A 'DIFFERENT MIXTURE OF PRECIOUS METALS ' TO BE LESS SUSCEPTIBLE TO SULFUR IN THE FUEL,' HE ADDED. DUE TO THE NUMBER OF REPLACEMENT CATALYTIC CONVERTERS NEEDED, THE AUTOMAKER IS RECALLING CARS IN WAVES. MODEL-YEAR 2011 CARS: FIRST QUARTER OF 2019 MODEL-YEAR 2012 CARS: SECOND QUARTER OF 2019 MODEL-YEAR 2013-14 CARS: THIRD QUARTER OF 2019 MODEL-YEAR 2015-16 CARS: FOURTH QUARTER OF 2019
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- DOVER, DE
I WAS DRIVING MY 2012 DODGE JOURNEY AND MY CAR POWER JUST SHUT DOWN AND IT WON'T START. THE BRAKE PEDAL WAS HARD AND STIFF.MY CAR IS COMPLETELY DISABLED HAD TO GET IT TOW TO MY HOUSE. I TRIED TO START THE CAR IT'S NOT STARTING AT ALL NO PEER NO LIGHTS NOTHING COMPLETELY DEAD
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- TASWELL, IN
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ABS FAILED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING SEIZED. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- SHELTON, WA
GOT MY 2012 DODGE JOURNEY A YEAR AGO LIVE THE RIG BUT HAS ALWAYS HAD ELECTRICAL PROBLEMS STEMMING FROM FUSE BOX. READS -15 ON DASH BOARD AT ALL TIMES, SOMETIMES WON'T START AND CAN WIGGLE FUSE BOX AROUND, YOU CAN HEAR THE SOUNDS OF ELECTRICAL POPS AND THEN WILL START AND DO FINE. TRYING TO SAVE UP FOR NEW ONE BUT OVER THREE HUNDRED DOLLARS FOR NEW ONE. AND ONE MORE ISSUE MY JOURNEY CLEARLY SAYS SXT ON THE VEHICLE BUT THE VIN COMES UP ON YOUR SITE AS AN SE HOW DOES THAT WORK.
Source: NHTSA WEB SITE -
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2012 DODGE JOURNEY- SAN ANTONIO, TX
I WAS DRIVING MY CAR AT APPROXIMATELY 50 MILES PER HOUR, WHEN IT SEEMS LIKE MY STEERING OR THE WHEELS SEEMED "OFF.' I CHECKED TO MAKE SURE ALL OF MY TIRES WERE CORRECTLY PRESSURED AND THEY WERE, SO I KEPT DRIVING. APPROXIMATELY 20 MILES DOWN THE ROAD, WELL GOING APPROXIMATELY 60 MILES PER HOUR THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON POST FLASHING AND WITH AN OFF SYMBOL UNDERNEATH IT IN TWO SEPARATE LOCATIONS. ALSO THE RED LIGHTNING BOLT SYMBOL CAME ON AS WELL. AT THE SAME TIME THAT THE LIGHTS CAME ON MY CAR DECELERATED AT A RAPID PACE, WHICH WAS NOT AT ALL SAFE ON THE HIGHWAY. I IMMEDIATELY TURNED ON MY FLASHERS AND PULLED TO THE SIDE OF THE ROAD. AFTER GETTING ON MY PHONE TO SEE WHAT IT COULD BE, I DECIDED THAT I WOULD LIMP HOME WITH THE CAR SO I COULD RESEARCH A LITTLE FURTHER WHAT WAS GOING ON AT HOME. WHILE I WAS DRIVING HOME AFTERWARD, THE CAR NEVER GOT FASTER THAN ABOUT 20 MILES PER HOUR AND ACCELERATED AT A VERY, VERY SLOW PACE. THE AIR CONDITIONER NO LONGER WORKED AND WHEN I HAD TO DRIVE UP A VERY SMALL HILL, THE CAR SEEMED LIKE IT WOULD STOP COMPLETELY.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- NORFOLK, VA
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS, BRAKE LIGHTS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A NEW ABS. THE CONTACT SPOKE WITH GREENBRIER DODGE OF CHESAPEAKE (1717 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 383-9734) AND WAS PROVIDED A REPAIR COST ESTIMATE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- BOYNTON BEACH, FL
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. ON ONE OCCASION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THEN RESET; HOWEVER, THE TWO INITIAL WARNING INDICATORS REMAINED LIT. THE CONTACT TOOK THE VEHICLE TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545) WHERE IT WAS REPAIRED PER TWO UNKNOWN RECALLS; HOWEVER, THE ABS DEFECT WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- DELTONA, FL
ANTI-LOCK BRAKE SYSTEM (ABS) CONTROL MODULE. THERE'S WAS A RECALL FOR OUR 2012 DODGE JOURNEY WHICH THE PREVIOUS OWNERS TOOK CARE OF IN OCT 2015 (THE MONTH AND YEAR OF RECALL). WE PURCHASED IN 2017. A FEW TIME THE ABS LIGHT HAS COME ON BUT ONLY FOR A MINUTE OR 2 SINCE WE BOUGHT IT. TODAY 8/2/2019 IT CAME ON ALONG WITH THE BRAKE LIGHT AND (NO TRACTION LIGHT (THE SWIVELING CAR IMAGE LIGHT). WE HAVE HAD A LOT OF HEAVY RAIN. WE WHERE TOLD BY SERVICING STATION BY DIAGNOSTIC TEST IT WAS THE ABS CONTROL MODULE SYSTEM MALFUNCTION. AND IF WE DID NOT GET FIXED OUR BRAKES COULD LOCK UP AND SYSTEM FREEZE UP. THIS IS DEFINITELY A SAFETY ISSUE THAT WAS CORRECTED IN PAST BUT IS NOW HAPPENING AGAIN. THESE LIGHTS CAME ON JUST AS WE STARED TO DRIVE. WHEN THE CAR WAS RESTING FOR 30 MINUTES AND I WAS LEAVING TO DRIVE TO SERVICE STATION THE BREAK PEDAL WAS EXTREMELY HARD TO PUSH DOWN ( BREAK NEEDS TO BE PRESSED WITH TOUCH BUTTON START). I ALMOST COULDN'T START CAR. THE BREAK FINALLY SOFTENED AND I WAS ABLE TO PRESS DOWN TO START CAR. AT THAT POINT THE LIGHT DID NOT COME BACK ON FOR 5 MINUTES WHILE DRIVING BUT SADLY IT DID COME BACK. I FEEL WE SHOULD NOT HAVE TO PAY TO FIX A PROBLEM THAT HAS COME UP AGAIN FROM A PREVIOUS RECALL. THIS IS A BIG SAFETY CONCERN. IT WAS IN THE PAST AND SHOULD BE AGAIN.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- CANTON, GA
COOLANT LEAK UNDER INTAKE.. REPAIR SHOP SAID HE HAD SAME IDENTICAL VEHICLE COME IN LESS THAN A MONTH AGO SAME CONCERN.. VEHICLE OVERHEATED AND COULD SMELL SOMETHING BURNING AFTER HOURS OF LABOR SERVICE MANAGER SEALED AND REPLACED THE HOSE. BUT SAYS TO CHECK SEE IF THERE WAS A RECALL SINCE HE HAD ANOTHER VEHICLE COME IN.
Source: NHTSA WEB SITE