2017 DODGE JOURNEY Complaints

View complaints related to 2017 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2017 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 DODGE JOURNEY
    - LEBANON, VA

    MY HORN RANDOMLY BLOWS WHILE PARKED. VEHICLE IS IN PARK AND THE DOORS ARE SHUT AND LOCKED. NO ONE AROUND THE VEHICLE. IT HAS HAPPENED 4 TIMES TODAY. ONCE I GET OUT TO THE VEHICLE TO INVESTIGATE THE PROBLEM THE HORN STOPS BLOWING ON ITS OWN. WHEN IT HAPPENS NUMEROUS TIMES OR CONTINUOUSLY IT RUNS THE BATTERY DOWN.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - ROBBINSVILLE, NC

    FOLLOW-UP TO #11289608 ON 12/17/2019; THE DEALER PERFORMED A SERVICE BULLETIN #18-078-17 & PCM UPDATE, #181906SZ AS RECOMMENDED BY STAR TECHNICIAN. STATES VEHICLE FUNCTIONING AS DESIGNED. TWO DIFFERENT DEALERSHIPS HAVE BEEN UNABLE TO DUPLICATE ISSUES. VEHICLE RAN GREAT 12/19 UNTIL MAY18, 2020. ON 2-HR TRIP, VEHICLE STALLED 4 TIMES-NO WARNING. IN DRIVE-THRU LINE WAITING, ENGINE CUT OFF - CAR WOULDN'T START. TOWED TO LOCAL DEALERSHIP, ROCKY TOP CDJR IN KODAK, TN - DIAGNOSTICS CODE PO171 FOR SENSOR - NOT COVERED, MY DIME FOR $273. DROVE HOME - NO ISSUES. ON 5/21/2020, CAR STARTED RIGHT UP AFTER FILLING UP, THEN DIED - NOT VACUUM ISSUE. TOW TRUCK DRIVER PUT CAR IN NEUTRAL MANUALLY TO TOW TO DEALERSHIP. SERVICE ADVISOR TOLD OF ISSUES. ON 5/25/2020, SERVICE ADVISOR CALLED-TECHNICIAN FOUND THE FUEL PUMP LOSING PRESSURE. FUEL PUMP MODULE AND FUEL PRESSURE MODULE REPLACED UNDER GOODWILL. RAN PERFECTLY, NO ISSUE. ON 6/11/2020, STARTED UP THEN DIED. TRANSMISSION TEMPERATURE GAUGE HOT, BUT NO ACTUAL TEMPERATURE SHOWN. A REMINDER THAT PLAGUED INTERMITTENTLY IN 2019 AND POSTED IN FIRST COMPLAINT TO NHTSB AND FCA. CAR TOWED ONCE AGAIN TO ROCKY TOP CDJR IN KODAK, TN - TECHNICIAN SAYS FUEL PUMP NO LONGER WORKING. TWO WEEKS OLD AND NOW NOT WORKING. PART IS BACK ORDERED TILL END OF MONTH?! NOW, HAVE RENTAL ON MY DIME. TODAY, 6/16/2020, SPOKE TO FIFTH (5TH) REPORTED FCA CASE MANAGER ON CONTINUING PROBLEMS. NO LONGER TRUST VEHICLE AND DEEPLY CONCERNED FOR MY SAFETY BECAUSE VEHICLE HAS YET TO BE FIXED. HAVE FOUND OTHER NHTSA COMPLAINTS DISTURBINGLY SIMILAR FROM 2018, 2019 AND 2020: #11113660 (CA), NEXT 3 ARE GA, SAME CAR #11243797, #11244334, #11245530 AND #11317210 (FL). ALWAYS ASKED IF THE VEHICLE IS FIXED...I DO NOT KNOW UNTIL IT'S NO LONGER GIVING ME PROBLEMS. MY VEHICLE IS STILL NOT FIXED...THERE IS SOMETHING INTERNALLY WRONG WITH THIS MODEL!!! *TR

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - HAMPTON, IA

    THE CONTACT OWNS A 2017 DODGE JOURNEY GT. STATED 500 MILES OUT OF 36,000 MILE WARRANTY THE AIRBAG LIGHT CAME ON. WHEN CHECKED BY A MECHANIC IT HAD THE FOLLOWING ERROR CODE, B1C29, LEFT SIDE SEAT THORAX SQUIB 1 CIRCUIT OPEN. CHRYSLER IS REFUSING TO REPAIR AS A SAFETY ISSUE. THE LIGHT FIRST APPEARED INTERMITTENTLY UPON IGNITION BUT NOW REMAINS ON WHENEVER THE CAR IS STARTED AND RUNNING. A WIRE UNDER THE DRIVERS SEAT HAD BECOME DISCONNECTED *DT*TP

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - PEMBROKE PINES, FL

    MY SON WAS DRIVING HOME AND THE CAR STARTED JERKING THEN SUDDENLY STOPPED. NO PRIOR INDICATION THAT THERE WAS A PROBLEM. HAD CAR TOWED TO MECHANIC & WAS TOLD TRANSMISSION IS HOT. $2100 TO REPAIR.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - CINCINNATI, OH

    TO WHOM IT MAY CONCERN, I LEFT MY HOME AND WAS HEADING TO WORK WHEN SOMEONE RAN A STOP SIGN. I HAD TO SLAM ON MY BRAKES TO AVOID BEING T-BONED. THE BRAKES WORKED AT FIRST, THEN THE PEDDLE PULSED AND WENT TO THE FLOOR BOARD. I PULLED OVER AND LOOKED FOR BRAKE FLUID LEAKING UNDER THE VEHICLE. AFTER NOT SEEING ANY, I TRIED PUMPING THE BRAKES AND THE PEDDLE KIND OF STARTED WORKING AGAIN, BUT IF YOU KEEP PRESSURE ON THE PEDDLE, IT WILL GO TO THE FLOOR BOARD. WHEN YOU DRIVE IT, THE BRAKES BARLEY RESPOND FOR THE FIRST 1.5" TO 2" OF MOVEMENT, THEN MOST OF THE BRAKING IS IN THE NEXT 1" TO 1.5" OF MOVEMENT. AS YOU SIT AT A STOP APPLYING PRESSURE. THE PEDDLE WILL GO THE FLOOR BOARD. YOU CAN PUMP IT UP TO FIRM, WITH THE VEHICLE IN THE OFF POSITION, BUT AFTER YOU START IT, THE PEDDLE BECOMES SOFT AND AS STATED BEFORE, GOES TO THE FLOOR BOARD. 2 DIFFERENT DEALERSHIPS HAVE SAID THIS IS NORMAL, THE BRAKES DID NOT DO THIS BEFORE HAVING TO SLAM ON THEM. IT DOES NOT FEEL SAFE TO DRIVE. AFTER DOING SOME RESEARCH, IT SEEMS THAT THE 2018 DODGE JOURNEY IS ALREADY BEING RECALLED FOR A SIMILAR PROBLEM. THANK YOU FOR TIME.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - LOS ANGELES, CA

    THE AIRBAG LIGHT CONTINUES TO COME ON WHILE DRIVING OR ONCE THE CAR IS STARTED. IT WILL STAY ON FOR A FEW DAYS AND THEN GO OFF. WHEN IT COMES ON WHILE THE CAR IS DRIVING IT WILL DING AND STAY ON FOR DAYS. THE AIR CONDITIONER/ HEATER JUMPS ON AND OFF WHILE DRIVING. IT WILL BE OFF AND AUTOMATICALLY JUMP ON. I WILL TURN IT OFF AND THEN IT WILL JUMP ON AGAIN. THESE ISSUES WERE "FIXED" BY A DODGE DEALERSHIP IN MAY AND ARE STILL REOCCURRING.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - LONG BEACH, MS

    MY 2017 JOURNEY WAS MANUFACTURED IN AUGUST OF 2016 DODGE HAS A RECALL FOR JOURNEYS FOR CRANKSHAFT POSITION SENSORS FOR JOURNEYS THAT WERE MADE FROM MAY OF 2016 TO JULY 2016 MY CAR HAS BEEN STALLING OUT SINCE 40,000 MILES AND THE PROBLEM IS GETTING WORSE UPON RESEARCH THIS MAY BE THE CRANKSHAFT POSITION SENSOR AND THERE HAVE BEEN MULTIPLE COMPLANTS ONLINE STATING OTHERS CARS HAVE HAD ISSUES WITH THIS SENSOR BUT DODGE ONLY DID A LIMITED RECALL ON THESE VEHICLES. MY CAR JERKS 3-4 TIMES WHEN IN REVERSE THEN STALLS OUT OR IT JERKS 3-4 TIMES AND STALLS AT STOP LIGHTS OR SIGNS. OTHER ONLINE COMPLAINTS IVE SEEN STATE THAT PEOPLE HAVE HAD ISSUES WITH IT ALSO STOPPING MID DRIVING AT HIGH SPEEDS.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - ENON, OH

    THE FRONT WINSHIELD WIPERS ONLY WORK ON HIGH SPEED. WHEN YOU SHUT OFF THE WIPERS THEY STOP WHEREVER THEY WANT TO. THIS IS VERY DANGEROUS FOR VISIBILITY PURPOSES. HIGH SPEED WIPERS ARE NOT ALWAYS NEEDED.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - NEW CANTON, VA

    MY 2017 DODGE JOURNEY KEEPS GOING THROUGH BATTERIES. 1ST ONE AT APRIL 2018. 2ND ONE JAN 2020. DEALERSHIP JUST KEEPS PUT BATTERIES IN . NOT FIXING PROBLEM. ON DODGE FORUM OTHER PEOPLE ARE HAVING SAME PROBLEMS.

    Source: NHTSA WEB SITE
  • 2017 DODGE JOURNEY
    - BAXLEY, GA

    TL* THE CONTACT OWNS A 2017 DODGE JOURNEY CROSSROAD. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION STOP SIGN AND MAKING A LEFT TURN THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD SHIFTED THE VEHICLE TO PARK, TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WOODY FOLSOM CHRYSLER DODGE JEEP RAM 1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230 WHERE IT WAS DIAGNOSED THAT THE TCM AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE