2012 DODGE JOURNEY Complaints

View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE JOURNEY
    - FAIRVIEW PARK, OH

    WIRING HARNESS EXITING REAR OF VEHICLE ENTERING INTO REAR HATCH SUPPLYING POWER TO OVERHEAD BRAKE LIGHT, LICENSE PLATE LIGHTS AND HATCH DOME LIGHT IS SEVERED INSIDE RUBBER SLEEVE. I CURRENTLY HAVE NO LIGHTS TO THE REAR HATCH. RUBBER SLEEVE SHOWS NO SIGN OF FATIGUE OR FAILURE BUT WIRES INSIDE ARE SEVERED. LINK IS TO ANOTHER JOURNEY OWNERS VIDEO OF HIS SIMILAR ISSUE ONLY I HAVE SEVERAL BROKEN WIRES NOT JUST ONE. HTTPS://WWW.BING.COM/VIDEOS/SEARCH?Q=2012+REAR+HATCH+LIGHT+REPAIR&VIEW=DETAIL&MID=396EE57BEAE941266444396EE57BEAE941266444&FORM=VIRE . DODGE DEALER SAID NO OPEN RECALLS. PER VIDEO, PROBLEM REPORTED TO DODGE 2016. I HAD NO IDEA OF ISSUE UNTIL OIL CHANGE /INSPECTION TODAY 7/20/2019. FOR SOME REASON DID NOT APPEAR TO HAVE BLOWN ANY FUSES WHICH MEANS THERE IS A POTENTIAL FOR ARCHING/FIRE. DESIGN/SAFETY FLAW? THE OVERHEAD REAR BRAKE LIGHT WAS INSTALLED FOR A REASON AND SHOULD WORK. I WOULD HAVE TRIED TO INSERT PICTURES BUT I DO NOT OWN A CAMERA. VIDEO LINK ACCURATELY DEPICTS ISSUE EXCEPT IN MY CASE I HAVE SEVERAL SEVERED WIRES. CURRENTLY ONLY THE REAR HATCH LOCK WORKS. QUESTION: ATTEMPT REPAIR OR HAVE A MECHANIC REPLACE WIRING HARNESS? *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - GILBERTOWN, AL

    ABS, AWD SERVICE , THE VEHICLE LOSES POWER AND STOP, HAVE TO TURN CAR OFF AND BACK ON

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - BONITA SPRINGS, FL

    I'VE SEEN THERE HAS BEEN A RECALL ON THE ABS UNFORTUNATELY MY VEHICLE WAS MADE A MONTH LATER. MY ABS LIGHT, BREAK LIGHT, AIR BAG LIGHT AND THE CAR SLIPPERY LIGHT IS ON.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - DETROIT, MI

    WHILE DRIVER THE AIRBAG LIGHT CAME ON IN MY VEHICLE. I TOOK IT TO THE DEALER AND THEY SAID IT WAS BECAUSE OF THE SEATBELT HARNESS AND SENSOR.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - ST PETERSBURG, FL

    YESTERDAY, WHILE WAITING AT A STOP SIGN MY 2012 JOURNEY SHUT OFF. I HAD NO IDEA IT HAD EVEN SHUT OFF! I PRESSED THE GAS TO GO AND THE CAR WOULDN'T MOVE. I WAS A LITTLE BAFFLED BECAUSE THE RADIO WAS STILL PLAYING. I PUT THE CAR IN PARK AND PRESSED THE IGNITION AND THE CAR STARTED AGAIN. THIS IS LATEST AND MOST UNSAFE ISSUE THAT I HAVE EXPERIENCED WITH THIS CAR. THE RADIO RANDOMLY CHANGES STATIONS AND IT DOESN'T SHUT OFF WHEN THE CAR IS SHUT OFF. I HAVE TO TURN THE RADIO OFF BEFORE I TURN THE CAR OFF BECAUSE IT WILL CONTINUE TO PLAY. THIS STARTED ABOUT 8 MONTHS AGO. THE CAR WAS TURNED OFF AND THE DRIVERS DOOR WAS OPENED, BUT THE RADIO KEPT PLAYING. IF I FORGET TO TURN IT OFF BEFORE THE IGNITION, I HAVE TO RESTART THE CAR AND LET THE RADIO PLAY FOR A MIN OR SO BEFORE I CAN TURN IT OFF. ALSO, THE REAR AIR SUDDENLY COMES ON. WHEN I TURN IT OFF IT COMES BACK ON. IF IT'S SYNCED WITH THE FRONT AIR, IT WILL RANDOMLY GO TO THE HIGH SETTING. THE JOURNEY ALSO DOES A JERKING MOTION WHILE DRIVING. THIS HAPPENS ON THE HIGHWAY OR NEIGHBORHOOD ROADS TOO. WE THOUGHT THAT MAYBE IT WAS THE TRANSMISSION, BUT WE HAD IT CHECKED AND IT'S FINE! AFTER YESTERDAY'S SUDDEN SHUTOFF, I'M WONDERING IF ALL THAT JERKING WAS A SIGN OF WHAT WAS TO COME. THE BRAKE LIGHT HAS BEEN COMING ON FOR A FEW WEEKS AS WELL. I COULD BE DRIVING ON A CITY STREET OR HIGHWAY AND THE BREAK LIGHT COMES ON. IT USUALLY HAPPENS WHILE DRIVING STRAIGHT, ACCELERATION OR DRIVING AT A CONSTANT SPEED. IT HAPPENS SO FREQUENTLY THAT MY KIDS ARE LIKE, HERE WE GO AGAIN BECAUSE WE, OUR BODIES, START JERKING WITH THE CAR. WE BOUGHT THIS CAR BRAND NEW AT THE END OF 2011. I LOVED IT AT FIRST, BUT NOW I'M AFRAID TO PUT MY KIDS IN IT SOMETHING NEEDS TO BE DONE. THERE ARE ISSUES WITH DIFF. MODEL YEARS, SO IF THE PROBLEMS ARE BEING FIXED ON SOME, IT SHOULD BE FIXED ON ALL. AFTER ALL, THE COMPANY MADE $ ON ALL OF THEM & OUR LIVES ARE VALUABLE

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - EVEANSTONE, IL

    TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. NAPLETON'S NORTHWESTERN CHRYSLER JEEP DODGE RAM (5950 N WESTERN AVE, CHICAGO, IL 60659, (773) 334-3400) STATED THAT THERE WAS AN ELECTRICAL FAILURE AND THE BATTERY WAS NOT SUCCESSFULLY SUPPLYING A CURRENT TO START THE VEHICLE. THE CONTACT WATCHED A YOUTUBE VIDEO AND TEMPORARILY REPAIRED THE VEHICLE BEFORE GOING TO THE DEALER. WHEN THE DEALER SAW THE REMEDY THAT WAS PERFORMED, THEY DID NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 103,620.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE JOURNEY
    - DELPHI, IN

    AIR BAG LIGHT COMES ON WHEN STARTING, GOES OUT THEN COMES BACK ON AND STAYS ON.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - HIGH RIDGE, MO

    I WAS DRIVING ON THE HIGHWAY WHEN MY HUSBAND AND I SMELT A BURNING OIL LIKE SMELL WHICH WE THOUGHT WAS THE CAR IN FRONT OF US. NOTHING ON THE DASH INDICATED ANY ISSUES. WE ARRIVED HOME AND NOTICED IT WAS OUR CAR THAT THE SMELL WAS COMING FROM. I PARKED THE CAR AND CAME OUT THE NEXT MORNING AND NOTICED A SMALL WET SPOT UNDER MY CAR, THOUGHT NOTHING OF IT AND LEFT FOR WORK. AFTER WORKING ALL DAY I CAME OUT TO FIND ANOTHER SMALL WET SPOT AND ON THE DRIVE HOME THE SAME SMELL. MENTIONED IT TO MY HUSBAND WHO GLANCED UNDERNEATH BUT COULDN'T SEE WHERE THE MOISTURE WAS COMING FROM. DROVE MY CAR TO WORK THE NEXT DAY AND IT STARTED MAKING A LOW GROWLING NOISE. ARRIVED AT WORK AND HAD A MOBIL MECHANIC STOP AND INSPECT THE CAR WHERE IT WAS DETERMINED I HAD A CRACK IN THE TRANSFER CASE. PARKED THE CAR FOR ALMOST A YEAR WHILE I SAVED THE MONEY FOR THE NEW TRANSMISSION I WAS TOLD I NEEDED. GOT THE NEW TRANSMISSION INSTALLED ONLY TO DRIVE IT HOME AND HAVE IT START MAKING A CLICKING SOUND! HAD IT TOWED BACK TO THE TRANSMISSION PLACE WHERE THEY INFORMED ME THAT THE DRIVESHAFT IS BROKEN! DROPPED OFF ANOTHER DRIVE SHAFT TO HAVE INSTALLED AND IT IS ALSO NOW BROKEN. I HAVE A RECALL ON MY CAR FOR THE AIRBAG BUT I CAN'T EVEN GET IT TO THE DEALER TO BE FIXED BECAUSE OF THE TRANSMISSION / DRIVESHAFT ISSUES.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - SULLIVAN, IN

    RADIO GOES OUT AND VEHICLE NOT ABLE TO BE USED ALL CONTROLS IN HEAD UNIT COMPLAINED ABOUT IT 6 TIMES AND STILL NOTHING CANT OPERATE LIGHTS AND SAFETY EQUIPTMENT

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - LAFAYETTE, IN

    AFTER PARKING THE CAR, GOING INTO A STORE AND RETURNING TO THE CAR - IT WOULD NOT START. THE PUSH BUTTON WOULD NOT WORK. NOTHING CAME UP ON THE SCREEN. I WAS STRANDED UNTIL SOMEONE GAVE ME A RIDE. AFTERWARDS, A MECHANIC CHECKED THE VEHICLE. HE SAID THAT THE ALTERNATOR IS GOOD, THE BATTERY IS GOOD, THE STARTER IS GOOD, ALL THE FUSES AND RELAYS ARE GOOD. HE SAID THAT THIS ISSUE SEEMED TO BE RELATED TO A PROBLEM IN THE COMPUTER. I LOOKED ONLINE AND FOUND THAT THIS IS A VERY COMMON PROBLEM IN DODGE VEHICLES. I HAVE TRIED ALL OF THE TIPS THAT I CAN FIND ONLINE IN VIDEOS AND FORUMS, BUT THE CAR STILL WON'T START. I PURCHASED THIS VEHICLE USED ABOUT A MONTH AGO.

    Source: NHTSA WEB SITE