2016 DODGE JOURNEY Complaints

For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.

The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.

I was driving on the highway and the RPM’s started going up and down like crazy and it wouldn’t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.

Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off

my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?

Passenger side head rest popped out while driving. When it popped there was also a loud noise.

Head on Collison with light pole high speed the no airbags deployed. Vehicle was towed to tow yard is awaiting insurance to estimate damages.

The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise control system failed to operate as designed, and the driver’s side window failed to open as needed. The contact stated that the Navigation System was inoperable and there were also several unknown warning lights illuminated upon starting the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 35,000.

The contact owns a 2016 Dodge Journey. The contact stated they while driving 36 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact waited for ten minutes before restarting the vehicle and continue driving however, the failure recurred. The contact had the vehicle towed to the residence. The contact had an independent mechanic inspect the vehicle at the residence. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500.

Throttle computer system. Vehicle would shut down while driving. Skid control turned off. No acceleration or wheel control.