2012 DODGE JOURNEY Complaints

View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE JOURNEY
    - FAIRMONT, NC

    I WAS DRIVING DOWN THE ROAD AND MY DRIVER SEAT HEAD REST RANDOMLY DEPLOYED. LUCKILY MY HEAD WAS NOT ON IT AT THE TIME AS I WAS LOOKING IN MY MIRRORS TO MOVE OVER A LANE ON THE INTERSTATE. IF MY HEAD HAD BEEN ON IT AND IT DEPLOYED, THERE'S NO TELLING WHAT COULD'VE HAPPENED, ESPECIALLY SINCE I WAS DRIVING DOWN THE INTERSTATE. I THOUGHT SOMEONE HAD RUN INTO THE SIDE OF MY VEHICLE IT WAS SO LOUD. THIS IS NOT SAFE AND SHOULD BE A RECALL. I TOOK IT TO THE DEALERSHIP TO GET FIXED, AND IT COST'S OVER $500 TO FIX IT. I CAN'T AFFORD TO PAY $500 TO FIX THAT. WHAT HAPPENS IF ANOTHER IS DEPLOYED? THIS NEEDS TO BE CHECKED AND FIXED ON ALL THESE VEHICLE AS IT IS NOT SAFE AND CAN RANDOMLY DEPLOY AT ANY TIME. PLEASE MAKE THIS A RECALL!

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - WEST HAVEN, CT

    ALL THESE VEHICLES HAVE SERIOUS BRAKE PROBLEMS , THEY HAVE TO BE REPLACE VERY OFTEN IF NOT YOU END UP IN AN ACCIDENT , I HAVE BEEN VERY CLOSE , IT'S THE COMPLETE BREAKING SYSTEM THAT'S BAD , JUST CHECK THE SERVICE RECORDS FOR THESE VEHICLES I AM SURE THERE HAVE BEEN MANY ACCIDENTS RELATED TO BRAKE ISSUES .

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - SYRACUSE, NY

    TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE, JERKED, BUCKED, AND THE ELECTRONIC STABILITY AND TRACTION CONTROL INDICATORS ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION OF SPEED TO THE POINT THAT THE VEHICLE WOULD STALL AT ANY GIVEN MOMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND NOTICED MOISTURE, AND THAT THE ABS MODULE NEEDED TO BE REPLACED. THE DEALER (MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE, 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE JOURNEY
    - SOUTH ATTLEBORO, MA

    OVER THE LAST MONTH MY CAR WILL ALL OF A SUDDEN DIE WHILE I AM DRIVING IT. WHEN IT HAPPENS I LOSE POWER STEERING AND BRAKES. I AM NOT ABLE TO GET OUT OF TRAFFIC. MY VEHICLE WILL GO FROM 65 MPH TO 0 MPH IN SECONDS AND STOP WHERE I MAY BE. IT HAS HAPPENED NUMEROUS TIME ON THE HIGHWAY. THIS WEEK IT STARTED TO HAPPEN WHILE ON MAIN ROADS. WHEN IT HAPPENS THE CHECK ENGINE LIGHT WILL COME ON FOR A SHORT TIME AND THE CAR WILL CONTINUE TO TRY AND RESTART ITSELF BUT BY THE TIME I GET THE CAR TO MY MECHANIC THE CHECK ENGINE LIGHT IS OFF AND NOT DIAGNOSTIC CODES ARE FOUND. THE CAR IS UNSAFE TO DRIVE AND THE DEFECT IS UNKNOWN.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - SPRING HILL, TN

    /012 DODGE JOURNEY 2.4 LITTER. WHILE I DRIVE THE CRUISE CONTROL WILL ENGAGE AUTOMATICALLY AT 30 MILES PER HOUR. THE CAR RAPIDLY ACCELERATES. I HAVE TO HIT THE BRAKE TO CANCEL IT OUT.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - SPRING, TX

    TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE AIR BAG WARNING INDICATOR ILLUMINATED. A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927) DIAGNOSED THAT THE WHEEL WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE JOURNEY
    - YELM, WA

    TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND MIDDLE SEAT BELTS FAILED TO UNLOCK AND RELEASE. THE SEAT BELTS HAD TO BE CUT TO RELEASE THE OCCUPANTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409, (253) 475-7300) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN DODGE CHRYSLER JEEP RAM (950 HARTER PKWY, YUBA CITY, CA 95993, (530) 742-6406), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT WAS REFERRED TO A LOCAL DEALER. ADDITIONALLY, A SPECIALIST WOULD BE SENT TO REVIEW THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE JOURNEY
    - WESTAMPTON, NJ

    THIS ISSUE OCCURRED REGARDLESS IF THE CAR WAS IN MOTION OR STATIONARY. IT ALSO OCCURRED IF THE MOTOR WAS TURNED ON OR NOT. THE LICENSE PLATE LIGHT WAS OUT, BUT IT WAS NOT A BULB ISSUE. THE CENTER REAR BRAKE LIGHT (ON THE TAILGATE) WAS OUT, BUT IT WAS NOT A BULB ISSUE. THIS IS A SAFETY ISSUE. THE TAILGATE WIPER WOULD NOT RETURN TO THE HOME POSITION WHEN TURNED OFF. IT WOULD REMAIN WHEREVER IT WAS WHEN THE SWITCH WAS TURNED OFF. THIS WAS A VISIBILITY ISSUE. THE KEY-LESS ENTRY FOB WOULD NOT UNLOCK THE CAR DOORS. THIS WAS NOT A FOB BATTERY ISSUE. THIS WAS VERY PROBLEMATIC FOR PASSENGER DOORS WHICH COULD NOT BE UNLOCKED FROM INSIDE OR OUTSIDE THE CAR. THIS WAS BROUGHT TO A DEALER FOR REPAIR. THEY DIAGNOSED THE CAR WITH HAVING SPLIT WIRES IN THE LIFT GATE. I AM CONCERNED THAT SPLIT WIRES COULD HAVE CAUSED A SHORT AND EVENTUALLY A FIRE. ADDITIONALLY, A SHORT COULD HAVE CAUSED OTHER ELECTRICAL SYSTEMS OF THE CAR TO FAIL WHILE IN MOTION.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - THOMASVILLE, NC

    AFTER THE CAR HAS BEEN SITTING IN MY GARAGE FOR THE WEEKEND IT WON'T START. IT SAYS THE KEY FOB IS NOT DETECTED OR IT'S SO DEAD IT WON'T SHOW ANYTHING AT ALL. I GET IT TO START AFTER GETTING JUMPED. IT TAKES ABOUT 5 MINUTES OF BEING HOOKED UP BEFORE IT'S CHARGED ENOUGH TO START. THOUGHT IT WAS THE BATTERY BUT THE BATTERY IS BRAND NEW. MY MECHANIC HAS CHECKED IT MULTIPLE TIMES BUT CAN'T FIND ANY ISSUES. THIS IS EXTREMELY FRUSTRATING!!!!!! WHAT THE HECK IS GOING ON WITH DODGE JOURNEYS???? IT HAS HAPPENED SO MANY TIMES KNOW, IT'S JUST RIDICULOUS!

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 744-7400) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY MAKING A LOUD ABNORMAL HUMMING SOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,269. THE VIN WAS INVALID.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE