2016 DODGE JOURNEY Complaints
View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE JOURNEY- Tampa, FL
My car has many electrical problems, the power steering and today the engine burned out, I almost killed myself because the brakes did not respond to me
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Compton, CA
Car struggles to gain power when accelerating. Will do small kicks when accelerating and struggle then will automatically kick off and speed up
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Martinsville, IN
As I was driving 80 miles hour on interstate, I begin to hear a whining noise and pulled into rest area (thankfully). As I pull in, the car stops moving and will not go anywhere...not reverse or drive. At this time Engine light comes on. No early warning signs. After waiting 7 hours on Chryslers Road Side Assistance to send a tow, it was towed to a Dodge dealership and found that the transmission pump has failed and sent metal shaving through the transmission. My car is the same make and model and manufacture date (9/2015) that the S44 recall covered (NHTSA Campaign ID Number 16V461000), however my specific VIN number is not included. Dodge area manager was contacted and refused to add it to the recall. Mileage is 82000 and I just drove the car off the used lot 1 1/2 months ago. This should be added to the recall and all Dodges of that make, model and year should be checked for potential failure and if it occurs, compensated for repairs. I had just driving through a large city with 5 lanes of traffic at a high rate of speed, and if it had stopped just a few moments before, we would have in a major, life threating accident.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Martinsburg, WV
Driving home from work (about 10:45p on 7/22/2021), when, without warning, the ETC (electronic throttle control) and the Trac light came on. This led to an immediate lose of power with no ability to accelerate. This happened 7 times from Sterling Boulevard to Loudoun County Parkway exit on Rt 7. At one point, I was almost rear-end after loosing power. This happened to me once before on 7/18/2021 at 11:30p, again I was driving home from work. I called the dealership on 7/22, because I was out of town from 719-7/21, in the morning to see if they could repair the issue. They could not get me in until July 28th. They assured me it was safe to drive. If it happened again, I was instructed to stop and reset the vehicle, which was done every time I lost power on 7/22, but they assured me the vehicle was safe to drive to a job I had Salisbury, Maryland on Saturday (3 hrs away). I ended up canceling the job. My concern is that upon researching the internet, there seemed to be too many of the same stories. This issue seems to be affecting Journeys and Chargers based on my research. If I was on an Interstate with a semi behind me, there is no way that driver could have braked in time.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- wilmington, DE
The crankshaft sensor failed and vehicle stopped in the middle of the road. Very unsafe, no warning or anything
Source: NHTSA WEB SITE -
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2016 DODGE JOURNEY- Chicago, IL
I was traveling on the highway when the vehicle suddenly, without warning, stalled and stopped running. I was able to cruise until the vehicle completely stopped. I was able to restart the engine by pushing the "start" button to off and then pushing my brake and the engine restarted successfully where I can drive to the shoulder off the road. Engine light turned on. I have a OBD scanner tool and the code that the tool read is P0335 Crankshaft Position sensor malfunction. Circuit A. I have about 52,000 miles on my odometer. This is a huge safety issue. At high speed, if the car stalls, this could lead to a significant accident. There was no warning prior to the engine stalling. I have a service appointment at Marino CJD next week. Marino CJD is located at 5133 W Irving Park Rd, Chicago, IL 60641.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Bristol, VA
The transmission quit pulling. Other 2016 dodge journey had same problem and we're recalled but mine wasn't included in this recall. Really horrible to place all this money in a newer vehicle and have these expensive problems that are a problem from factory. Very dangerous to just stop moving in mid drive.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Raeford, NC
While driving my 2016 Journey in Raleigh, N.C. the vehicle was working fine until I came to a stop sign and it stalled. I was able to start it up and luckily no vehicle was behind me the first time it occurred. In Raleigh it did this again at a red light but because the vehicle behind me was still at a stop and I was aware from the time before I quickly restarted and drove with little fanfare. The Journey would drive fine, but when stopping at a sign or light or stopping in general the vehicle will stall. It buckle and then stalls as well. I was able to get home from Raleigh to Raeford NC because of driving on the highway. However, upon arriving in local roads in Raeford and having to stop at the lights, the Journey stalled at every light. I was able to start it up and drive a few times, and a few other times it would stall on first, or second try then work on next. It once stalled and took multiple times (more than 3) restarting before I was able to get it driving. At home I was able to get the vehicle safely into the driveway and upon starting it while in park it would idle normally and not shut off. I then put it in reverse to back up and it immediately started to buckle and then stalled. Put in in park and start the engine again and it would idle, went to drive and it stalled again. Restarted it in park and went to neutral and it would idle, but try to go to drive or reverse and it would start to buckle as if to shut off. Back in neutral or park and again it idles. It will role in neutral if I release the brakes too. Put it in drive or reverse and it stalls and shut off. Now I am unable to even get it out of my driveway. So I will have it towed to the dealership.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Helendale, CA
Transmission had gone out at 102,368 miles. First service on the transmission is at 120,000 miles. Paid for the transmission out of pocket. It went out again 2 weeks later. Put in a 3rd transmission and it lasted several months and went out again. This will be the 4th transmission. There was a recall but I didn’t fall in the parameters but it’s the same issues as the recall, same year make and model. There no reason why it should be a recall. That’s 3 replacement transmission in under a year. All transmission were bought from Victorville motors. A dodge Chrysler car dealer.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Springfield, PA
The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE