2017 DODGE JOURNEY Complaints
View complaints related to 2017 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2017 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 DODGE JOURNEY- COLLEGE PARK, MD
GAS TANK IS LEAKING. NO DAMAGE HAS BEEN DONE TO VEHICLE NO OFF ROAD ONLY DRIVEN ON HIGHWAYS. THE CAR DEVELOPED A GAS SMELL NO VISUAL LEAK UNTIL 2 DAYS LATER I PUT $40 IN GAS AND I GET HOME AND WHEN I COME BACK OUT THERE A BIG STAIN IN THE DRIVEWAY STRONG GAS SMELL I LOOK UNDER THE VEHICLE I SEE THE GAS TANK HAS VISUAL WET MARKS. AND I CAN LITERALLY WATCH GAS JUST ROLL DOWN THE TANK AND DRIP FROM WHERE THE FILLER HOSE MEETS THE GAS TANK, I WIPE THE TANK WITH A RAG WHERE THE FILLER HOSE MEETS THE BODY OF THE TANK I SEE IT JUST CONTINUE TO POUR GAS OUT. THERE IS NO BREAKS IN ANY HOSES NO VISUAL CRACK I NOTICE, MAY BE A SEAL I CANT TELL.
Source: NHTSA WEB SITE -
2017 DODGE JOURNEY- DALLAS, TX
THERE BAG LIGHT HAS COME ON AT ABOUT 35,000 MILES AND HAS NOT WENT OFF. THE A/C AND HEAT KEEPS COMING ON WHENEVER IT WANTS NO MATTER HOW MANY TIMES I TURN IT OFF I HAVE WENT UP TO DODGE MULTIPLE TIMES AND NOTHING HAS HAPPENED AS I AM OVER THE 30,000 MILES AND TO BE CHARGED 200 JUST TO SEE WHAT THE PROBLEM IS AND THEN CHARGE ME EVEN TO FIX IT IS RIDICULOUS. THE AIRBAG LIGHT CAME ON WHILE I WAS DRIVING AND I PULLED OVER AND TURNED THE CAR AND TURNED IT BACK ON AND IT WAS STILL ON
Source: NHTSA WEB SITE -
2017 DODGE JOURNEY- CHILLICOTHE, OH
VEHICLE RANDOMLY STARTED FLASHING MESSAGES ON SCREEN, WIND SHIELD WIPERS TURNED ON, ALL LIGHTS ON DASH WERE GOING ON AND OFF, ENGINE FAILED AND BREAKS QUIT WORKING COMPLETELY, TURN SIGNALS AND HORN ALSO STARTED GOING OFF. ALL INDICATIONS THAT COMPUTER LOST CONNECTION WITH VEHICLE TEMPORARILY. THERE HAS ALSO BEEN ANOTHER ISSUE SINCE THE VEHICLE WAS PURCHASED NEW IN 2016 WHERE DURING SHARP TURNS THE FRONT TIRES MAKES A VERY LOUD GRINDING NOISE. WE WERE TOLD BY THE DEALER THEY COULDN'T FIND WHAT WAS WRONG AND TO WAIT FOR RECALL. WHERE IS THE RECALL? VEHICLE WAS STATIONARY AND IN MOTION WITH THE COMPUTER ISSUE. VEHICLE WAS IN MOTION WITH STEERING ISSUE.
Source: NHTSA WEB SITE -
2017 DODGE JOURNEY- MORENO VALLEY, CA
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE PUSH BUTTON START FEATURE HESITATED UPON PUSHING THE BUTTON. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING; HOWEVER, THE FAILURE CONTINUED. DURING THE MOST RECENT FAILURE, THE CONTACT STATED THAT SMOKE APPEARED FROM THE ENGINE. THE CONTACT AND THE PASSENGERS EXITED THE VEHICLE AS IT SHUT OFF ON ITS OWN. THE VEHICLE WAS FIRST TOWED TO THE CONTACT'S HOME AND THEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STARTER, WHICH WAS REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DODGE JOURNEY- NEW ORLEANS, LA
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGERON AUTO CHRYSLER DODGE JEEP RAM (LOCATED AT 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2017 DODGE JOURNEY- ODESSA, TX
I CAN BE DRIVING OR PARKED AND THE A/C KEEPS COMING ON EVERY TIME I SHUT IT OFF IT COMES BACK ON. I HAVE ONLY HAD THIS VEHICLE SINCE FEB. 14, 2018 AND IF THIS IS GOING WRONG NOW I AM GUESSING THE WIRING IN MY DASH IS NOT GOOD. WE R TALKING ABOUT TRADING IN AND SUGGESTING TO OUR FRIENDS NOT TO BUY. I TOOK A VIDEO. MY EMAIL IS [XXX]. IT HAS HAPPENED FOR 5 DAYS IN A ROW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Source: NHTSA WEB SITE -
2017 DODGE JOURNEY- REX, GA
I WAS DRIVING ON BRIARCLIFF RD AND MY CAR CUT OFF WHILE IT WAS ON (RUN) IT WAS IN MOTION. EVERYTHING LOCKED. THE BRAKES, GAS THE STEERING WHEEL. I SAT THERE I ALMOST WAS HIT. I KEPT TRYING TO PRESS THE GAS AND BRAKES BUT IT WOULDN'T PUSH DOWN. I COULD NOT BELIEVE IT I WAS SCARED AND PANICKED. I THEN CUT THE CAR OFF AND IT CUT ON I IMMEDIATELY STARTED DRIVING TOWARD HOME.
Source: NHTSA WEB SITE -
2017 DODGE JOURNEY- SHEFFIELD LAKE, OH
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 70-75 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SLOWED DOWN TO 35 MPH. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 3,600.
Source: NHTSA WEB SITE -
2017 DODGE JOURNEY- WYTHEVILLE, VA
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, 276-521-2620) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND LATCH, STRUTS, AND SWAY BAR. THE CONTACT STATED THAT THE NOISE FROM UNDERNEATH THE VEHICLE REMAINED, THE SHAKING PERSISTED, AND THE SEAT STILL FAILED TO LOCK IN PLACE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DODGE JOURNEY- GILBERT, AZ
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE STEERING SEIZED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (LOCATED AT 1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE