2009 DODGE JOURNEY Complaints

THE POWER STEERING HOSE RUPTURED CAUSING FAILED STEERING CONTROL ALMOST LEADING TO THE VEHICLE HITTING THE HOUSE. THIS IS THE THIRD TIME THE THE HOSE HAS RUPTURED. THE TWO OTHER OCCURRENCES WAS WINTER 2017-2018. THIS ONLY SEEMS TO BE AN ISSUE IN COLD WEATHER. I SEE THERE IS A RECALL FOR THIS ISSUE INVOLVING THIS MODEL IF IT CONTAINS A ENGINE OIL COOLER. SEEM THERE ARE THOUSANDS OF PEOPLE DESCRIBING THIS SAME ISSUE ON LINE IN THE US AND CANADA.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND THE BRAKE LIGHTS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND NOTICED SMOKE OUTSIDE THE FRONT PASSENGER SIDE. THE VEHICLE SHUT OFF AND THE INSTRUMENT PANEL BLACKED OUT; HOWEVER, THE WINDSHIELD WIPERS DID NOT STOP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY AT 813-452-5499 (LOCATED AT 10909 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE DRIVESHAFT MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000.

NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018

THE CAR WOULD RANDOMLY FAIL TO START. SOMETIMES THE BATTERY WOULD COMPLETELY DRAIN. PUTTING IT IN NEUTRAL WOULD SOMETIMES WORK BUT NOT ALWAYS.

JOURNEY WOULD NOT START DESPITE HEALTHY BATTERY & OTHER COMPONENTS WHILE STATIONARY. HAD HAPPENED MULTIPLE TIMES AFTER BEING DRIVEN FOR ABOUT 30 MILES OR AFTER SITTING OVERNIGHT. HAVE BEEN TOLD THEY DON'T KNOW WHAT IS CAUSING THE ISSUE. HUNDREDS OF OTHER DODGE OWNERS COMPLAIN IN ONLINE FORUMS ABOUT THE SAME ISSUE. PROBLEM DIDN'T START UNTIL WE HAD THE RECALL REPAIRS DONE FOR THE IGNITION AND AIRBAGS.

BOUGHT A USED 2009 DODGE JOURNEY IN FEBRUARY, HAVE REPLACED THE BATTERY AND STARTER IN THE LAST FEW MONTHS. SOMETIMES WE CAN START THE CAR NORMALLY, SOMETIMES YOU HAVE TO JUMP THE CAR OFF. YESTERDAY, THE CAR WOULD NOT SHIFT OR START, TRIED THE NEUTRAL SAFETY SWITCH WHICH ENABLED ME TO PUSH THE JOURNEY BUT STILL WOULD NOT CRANK. RESEARCH ONLINE SHOWS THAT MANY OTHER CONSUMERS HAVE OR ARE EXPERIENCING THE SAME PROBLEM. I FEEL DODGE NEEDS TO TAKE RESPONSIBILITY AND FIGURE OUT WHY THESE VEHICLES ARE MALFUNCTIONING. IT'S COSTING US MONEY AND TIME WE DO NOT HAVE TRYING TO CHASE DOWN AN ELECTRICAL ISSUE. I EVEN HAD THE PCM CHECKED OUT AND IT TOO WAS IN A GOOD BILL OF HEALTH

THIS(2009 DODGE JOURNEY SXT),IT HAS MANY SAFETY ISSUES, I TOLD THE SALES GUY I DO NOT WANT TO PUT ANY MONEY INTO A VEHICLE, BOUGHT IT ON 2/16/2018, GOT NEW REAR TIRES ON 2/17/2018, I WAS TOLD CAR NEEDS A BALL JOINT/TIE ROD ASAP, NOW I WAS MAD, I GOT HOLD OF A LEMON LAW LAWYER TO GET MY MONEY BACK, HE CAN'T HELP ME BC THE CAR IS A 2009, HE GAVE ME INFO TO CALL & FOUND OUT THE CAR WAS IN A CAR ACCIDENT ON 10/8/2017 PASSENGER SIDE, FOUND OUT THE CAR HAD SAFETY ISSUES THAT NEEDED TO BE DONE, SO CAR WENT INTO SHOP ON 2/26/2018 & I GOT IT BACK ON 3/27/2018. I HAD TO GET A NEW BATTERY/NEW BRAKES FRONT/BACK/ROTORS/BALL JOINT/ NUT/SNAP RING/THEN CAR JUST QUIT ON ME WHILE DRIVING, FREAKED ME OUT, THEN I HAD TO HAVE THE STARTER REPLACED, ON 8/26/2018, NOW CAR WENT BACK IN SHOP ON 9/12/2018 BC THE TRANSMISSION STALLED ON ME & I ALMOST GOT REARED END, THE METER MACHINE SAYS IT NEEDS THE TRANSMISSION CONTROL MODULE NEEDED TO BE RESET, WRONG, THE PROBLEM IS THE TRANSMISSION & BEEN HEARING ALL KINDS OF NASTY THINGS TO DO WITH THE CHYRSLER DODGE IGNITION/ TRANSMISSION / STARTER, THIS CAR HAS COST ME SO MUCH MONEY THAT I WAS LIED TOO.. SAFETY ISSUE IS TRANSMISSION I WAS TOLD BY 2 MECHANICS THE TRANSMISSION NEEDS TO BE REPLACED BC THE GEAR BROKE, NOTHING I DID, TRANSMISSION NEEDS TO BE REBUILT OR NEW ONE PUT IN, I PAID $4,263 PLUS NOW FOR EVERYTHING ELSE I WAS NOT PLANNING ON DOING.. I BEEN HEARING BAD STORIES ABOUT THIS CAR TRANSMISSION/STARTER/IGNITION/ELECTRICAL.. PLZ HELP ME OUT HERE, I ALMOST GOT KILLED BC CAR STOPPED ON ME WHILE DRIVING.. . I BOUGHT THIS CAR ON 2/16/2018 , MILAGE WAS (124,627) & IT'S BEEN IN THE REPAIR SHOP MORE THAN ME DRIVING, IT'S BACK IN ON 9/12/2018,, PLZ HELP, I HAVE ALL MY RECEIPTS, I BELIEVE DODGE/CHYRSLER SHOULD COMPENSATE SOMETHING BC THIS TRANSMISSION SHOULD HAVE JUST QUIT ON ME DRIVING & TOLD GEAR BROKE, NOT MY FAULT,HELP PLZ

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR IT TO START. THE VEHICLE WAS TAKEN TO BUD'S CHRYSLER DODGE JEEP RAM (945 S MAIN ST, CELINA, OH 45822, (419) 586-7000), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

CAR DOES NOT START AFTER BEING PARKED - SOMETIMES WHEN TURNED OFF FOR A SHORT TIME (LIKE GETTING GASOLINE), SOMETIMES AT THE END OF A WORK DAY OR OVERNIGHT. THE CAR WILL SOMETIMES START ON ITS OWN AFTER LEAVING IT ALONE FOR MORE THAN A FEW HOURS. CAR HAS BEEN INTO SHOP SEVERAL TIMES AND HAS HAD THE FOLLOWING DONE: CHANGED TO NEW BATTERY 2X, CHECKED ALTERNATOR, RAN COMPUTER DIAGNOSTIC. THIS HAS HAPPENED 4 TIMES IN THE PAST YEARS. THE CAR "CLICKS" ONE TIME, POWER WINDOWS AND RADIO STILL WORK. WE ARE AFRAID THIS WILL KEEP HAPPENING.