2010 DODGE JOURNEY Complaints

FIRST MAJOR PROBLEM IS CAR STARTS WHEN IT FEELS LIKE IT, HAD TO REPLACE STARTER ($520) IN THE FIRST WEEK THAT I OWNED THE VEHICLE AFTER GETTING A JUMP SEVERAL TIMES I PURCHASED I JUMP KIT ($125)IN CASE IT WOULDNT START AND THERE WERE NO OTHER CARS AROUND THEN THE JUMP KIT WOULDNT EVEN WORK. SO I HAD TO HAVE THE CAR TOWED ($130) AND THE STARTER REPLACED. IF I SHUT THE CAR OFF AND TRY TO START IT AGAIN 10 MINS LATER IT WONT START BUT IF YOU WAIT ABOUT AN HOUR, IT WILL START. THIS STILL HAPPENS AFTER HAVING THE STARTER REPLACED SO I HAVE TO KEEP THE CAR RUNNING OR RISK BEING STRANDED FOR AN HOUR OR SO. SECOND PROBLEM, ABOUT A MONTH AFTER BUYING THE VEHICLE I WAS ON THE HIGHWAY AND WAS USING THE CRUISE CONTROL, WAS GOING DOWN A HILL AND THE RPMS WENT ALL THE WAY UP INTO THE RED AND HIGH AS IT COULD THEN WENT DOWN TO ZERO AND THE ENGINE COMPLETLY STALLED WHILE ON THE HIGHWAY. SINCE THEN I HAVEN'T USED THE CRUISE CONTROL. THIRDLY, THE PASSANGER SIDE HAS ZERO HEAT. THE DEFROSTER, THE HEAT VENTS ON THE DASH AND THE HEAT VENTS AT THE FEET ALL BLOW OUT COLD AIR. FOURTH PROBLEM, THE HORN WOULD HONK RANDOMLY, WHILE DRIVING OR PARKED. 5TH PROBLEM THE KEY FOB DOES WHAT IT WANTS WHEN IT WANTS. CAME OUT OF THE MALL AND MY ALARM WAS GOING OFF (JUST THE LIGHTS I HAD TO REMOVE THE HORN FUSES BECAUSE OF THE HONKING ISSUE) AND COULD NOT TURN THE ALARM OFF OR UNLOCK THE DOORS WITH THE FOB, HAD TO USE THE ACTUAL KEY FROM INSIDE THE FOB TO GET IN THE CAR AND THEN START IT, SHUT IF OFF THEN I WAS ABLE TO SHUT OFF THE ALARM. 6TH PROBLEM THE CAR WILL RANDOMLY UNLOCK WHEN I'M NOT EVEN HOLDING THE KEY FOB AND THE FRONT WINDOWS WILL ROLL DOWN HALF WAY. THIS CAR HAS BEEN NOTHING BUT ISSUES SINCE I BOUGHT IT DODGE NEEDS TO HAVE A RECALL FOR THIS VEHICLE THERE ARE SO MANY SAFETY ISSUES! BOUGHT THIS CAR BECAUSE I WANTED A SAFE VEHICLE FOR MY FAMILY AND THIS CAR HAD BEEN ANYTHING BUT!

CAR RANDOMLY WILL NOT CRANK WAIT A WHILE THEN FINALLY STARTS SEEMS TO HAPPEN MORE IF THE CAR HAS BEEN OFF FOR A SHORT PERIOD VS A LONGER PERIOD. I HAVE REPLACED NEUTRAL SAFETY SWITCH, GROUND CABLE, TIPM, ECM, KEY FOB STILL NO CRANK RANDOMLY

I HAVE ALREADY HAD TO REPLACE THE STARTER ON THIS VEHICLE. THE NEW STARTER APPEARS TO ALREADY BE GOING OUT. WHEN HIT A BUMP THE VEHICLE LIKES TO SHUT DOWN. I CANNOT HOOK MY HORN UP DO TO THE FACT IT LIKES TO GO OFF ON ITS OWN. IT SAYS ON HERE THAT THIS VEHICLE HAS FOUR RECALLS TWO THAT HAVE TO DO WITH THE IGNITION.

SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE STEERING HOSE BURST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 11/20/19. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V373000 (STEERING). THE FAILURE MILEAGE WAS 121,988. *DT*JB

MY 1010 DODGE JOURNEY HORN INTERMITTENTLY HONKS NON-STOP. NO PATTERN TO THE HONKING. DOES IT WHEN ENGINE IS OFF, ON, OR WHEN DRIVING. CHRYSLER/DODGE DEALERSHIP HAD CAR FROM 8 AM TO 5:30 PM. REMOVED STEERING WHEEL, REROUTED WOME WIRES. ENVOICE SAID SAID 'REFERRED TO STAR CASE S150800292. CHECKED KEY FOBS, ONE TESTED GOOD, THE OTHER WAS INTERMITTENT AT TIMES'. THEY FOUND NO PROBLEM. SAID FOR HE TO ADVISE THEM IF IT HAPPENS AGAIN. PAID $116.13 FOR DIAGNOSIS, BUT FOUND NO PROBLEM AS TO WHY HORN WOULD HONK RANDOMLY. DROVE HOME, PARKED CAR IN GARAGE, NO HONKING. NEXT MORNING WENT INTO GARAGE & HORN STARTED BLASTING ON & OFF INTERMITTENTLY. HAD TO PULL LEFT & RIGHT HORN RELAYS (ONCE AGAIN) FROM FUSE BOX. STILL NO ANSWERS, STILL NO HORN. WITH ROAD RAGE THE WAY IT IS TODAY, I FIND THIS TO BE A MAJOR SAFETY ISSUE, THAT SHOULD HAVE BEEN ADDRESSED YEARS AGO. I'VE FOUND MANY FRUSTRATED 2010 DODGE JOURNEY OWNERS ON A DODGE FORUM, WITH SAME PROBLEM, AND NO ANSWERS. PAYING A LOT OF MONEY TO DODGE DEALERS, WITH NO RESULTS OR ANSWERS.

ELECTRICAL ISSUES: FIRST OCCURRENCE: ALARM SYSTEM KEPT GOING OFF EVEN WHEN THE KEY WAS IN IGNITION, ONLY WAY TO SOLVE ISSUE WAS TO UNHOOK HORN. SECOND OCCURRENCE: PASSENGER SIDE WINDOW WILL NOT ROLL DOWN WITH POWER BUTTONS ON PASSENGER SIDE, HOWEVER WILL ROLL DOWN FROM DRIVER SIDE. ALTHOUGH EVERY ONCE IN A WHILE IT WILL OUT OF THE BLUE WORK. THIRD OCCURRENCE: WITHOUT PRESSING ON THE KEY FOB IF ANYTHING RUBS UP AGAINST THE KEY FOB IT UNLOCKS CAR JUST LIGHTLY BRUSHING SKIN AGAINST IT BUT PRESSING THE UNLOCK WILL NOT UNLOCK IT. FOURTH OCCURRENCE WINDOWS ARE ROLLING DOWN ON THEIR OWN. AT LEAST ONCE A DAY I WILL LOOK OUTSIDE AND THE WINDOWS ARE ROLLED DOWN HALF WAY AND ITS BEEN 22 DEGREE TEMPS OUTSIDE SO I KNOW FOR A FACT THEY ARE NOT BEING ROLLED DOWN INTENTIONALLY, IVE WITNESSED ON ONE OCCASION THEM ACTUALLY ROLLING DOWN ON THEIR OWN.

WHILE DRIVING, ALL ELECTRICAL GOES OUT OR FLICKERS. THE CAR WILL SOMETIMES LOSE POWER ON ACCELERATION ABOVE 20MPH REGARDLESS IF TURNING, ON HIGHWAY OR NEIGHBORHOOD ROADS. THIS HAS HAPPEN A FEW TIMES SINCE LAST MONTH AND THOUGHT IT WAS MY BATTERY. I EXCHANGED THE BATTERY AND THE ISSUE WASNT RESOLVED.

WHEN TRYING TO START VEHICLE I JUST GET A CLICK SOUND NEAR THE DASH AND NO START. ALL LIGHT COME ON BUT NO START. THIS HAS BEEN AND ONGOING ISSUE FOR TWO MONTHS AND WOULD SELECTIVELY START WHEN IT WANTED. NOW IT WILL NOT START AT ALL. THIS HAS CAUSED MY BATTERY TO DRAIN. BATTERY, ALTERNATOR AND STARTER ALL TEST FINE. RESEARCH POINTS TOWARDS THE WIN MODULE BUT MY VIN WAS NOT ISSUED IN THE PREVIOUS RECALL.

CAR WILL START AND TURN OFF MULTIPLE TIMES. WHILE DRIVING DOWN THE ROAD CAR WILL TURN OFF OF KEYS ARE MOVING TOO MUCH. IF YOU MOVE THE KEYS CAR WILL SOMETIMES TURN BACK ON, OTHERWISE YOU HAVE TO RESTART THE CAR.