2011 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHEN DRIVING 30 MPH OR LOWER, THE VEHICLE WOULD VEER OUT OF LANE WHEN ATETMPTING TO ACCELERATE. THE FAILURE WAS EXPERIENCE ONLY WHEN THE ACCELERATION WAS INCREASED. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE BUT ADVISED THE CONTACT THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 14,000.

ISSUES WITH BRAKES ON 2011 DODGE JOURNEY. RECENTLY BRAKES STARTED SQUEAKING AND SOUNDED LIKE METAL GRINDING COMING FROM THE FRONT OF THE VEHICLE. JUST RECENTLY TOOK THE VEHICLE TO DODGE DEALERSHIP ASKING THAT THEY LOOK OVER THE BRAKES, I WAS INFORMED THAT THEY ARE NO LONGER COVERED BY WARRANTY AND WILL BE AT MY EXPENSE IF ANYTHING NEEDS TO BE REPLACED. GOT A CALL A SHORT TIME LATER AND THEY SAID THAT UPON VISUAL INSPECTION THEY COULD NOT FIND ANY PROBLEMS WITH THE BRAKES. I WAS TOLD THAT THERE COULD HAVE BEEN A ROCK OR SOMETHING STUCK IN THE BRAKING SYSTEM. PROBLEM STILL PERSISTS ALTHOUGH IT IS INTERMITTENT AND USUALLY ONLY HAPPENS AT SLOWER SPEEDS WE STILL QUESTION THE SAFETY OF THE VEHICLE AND THE PROPER FUNCTIONALITY OF THE BRAKING SYSTEM.VEHICLE CURRENTLY HAS JUST OVER 24000 MILES PROBLEM STARTED SOMEWHERE AROUND 20000 MILES. *TR

WHILE DRIVING AT HIGHWAY SPEEDS THE CAR SHIMMIED AND CAME TO AN ABRUPT STOP WITHOUT EVER APPLYING THE BRAKES. FELT BRAKES LOCK AND HEARD TIRES SKID SHORTLY AFTER A LOUD THUD UNDER THE CAR STEERING WHEEL FELT AS THOUGH THE BRAKES HAD BEEN SLAMMED TO AVOID A CRASH WITH NO WARNING AT ALL. THIS HAS HAPPENED TWICE IN A MONTHS TIME WITH NO ENGINE LIGHTS OR WARNINGS. *TR

SINCE I PURCHASED THIS VEHICLE IN SEPTEMBER OF 2011 I'VE HAD PROBLEMS FROM THE RADIO NOT WORKING, POWER OUTLETS NOT WORKING, BAD CYLINDER HEADS, HAVE RANDOM LOSS OF ACCELERATION, BAD GAS TANK AND FUEL PUMP. ACCORDING TO THE TECHNICIAN AT THE DEALER THE JOURNEY HAS A PROBLEM WITH THE CYLINDER GOING BED WITHIN THE FIRST YEAR. THE FUEL PUMP HAD TO BE REPLACED TWICE. THE FIRST TIME THEY REPLACED IT I BROKE DOWN IN THE MIDDLE OF THE FREEWAY 3 DAYS LATER WITH MY FAMILY IN THE VEHICLE. THE BRAKES AND STEERING WHEEL LOCKED UP AND THE VEHICLE SHUTOFF. I WAS A SITTING DUCK WAITING TO BE HIT BE ONCOMING VEHICLES. I HAD THE VEHICLE TOWED BACK TO THE DEALER AND 3 DAYS LATER I'M TOLD THAT THE VEHICLE IS FIXED BUT I NEED TO REPLACE THE BRAKES BECAUSE THEY WERE AT 0%. FIRST OF ALL I JUST HAD TO REPLACE THE TIRES 2 MONTHS PRIOR AND MY BRAKES WERE FINE NOW I HAVE NO BRAKES AT ALL. SECONDLY THEY SAID THEY ROAD TESTED THE VEHICLE THE FIRST TIME THEY SHOULD HAVE FIXED THE ISSUE BUT YET THEY DIDN'T TELL ME I NEEDED NEW BRAKES. I COULDN'T FUEL MY VEHICLE TO FULL. IT GENERALLY STOP AROUND 3/4. THEY HAVE REPLACED EVERYTHING THERE IS TO REPLACE AND THE CAR STILL DOESN'T WORK. AFTER THE SECOND TIME THE FUEL PUMP WAS REPLACED I WAS TOLD MY VEHICLE WAS FIXED I PICKED IT UP AND IT WAS WORSE THAN WHEN I DROP IT OFF. THE VEHICLE WAS MAKING LOUD NOISES, VIBRATING, AND I STILL COULDN'T TELL HOW MUCH GAS WAS IN THE TANK. ON TOP OF ALL OF THAT THEY TRIED TO CHARGE ME 20 DOLLARS FOR GAS AND WHEN I REFUSED TO PAY THEY TOOK THE GAS OUT THE VEHICLE AND LEFT IT ON THE LINE NEXT TO THE E. I HAD ENOUGH GAS TO MAKE IT TO THE GAS STATION. NEEDLESS TO SAY I'M STILL WITHOUT A VEHICLE. *TR

SNOW STORM AND THE AWD WOULDN'T WORK ..TOOK IT IN AND IT HAS HAD THREE DIAGNOSTICS RUN ON IT AND AS OF 1/10/2013 IT STILL WILLNOT WORK .I HAVE BEEN SENT OUT IN THIS VEHICLE IN SNOW STORMS COLD WEATHER WITH REGARDS FROM THE SHOP THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH THIS VEHICLE THAT I WOULD HAVE TO BRING IT BACK IN .THIS DODGE HAS NO TRACTION WITHOUT THE AWD .TO DATE ALL I GET TOLD IS I WILL HAVE TO BRING IT IN FOR A DIAGNOSTICS RUN. I AM DRIVING A VERY DANGEROUS VEHICLE ON SNOW AND ICE 30 MILES TO HAVE THEM NOT FIX THE PROBLEM .AS FAR AS I CAN SEE THEY GOT THERE MONEY AND ITS MY PROBLEM NOW .WARRANTIES OR NOT I'M NOT GETTING WHAT I PAID FOR AND ITS A DANGER TO DRIVE . *TR

I HAVE HAD PROBLEMS WITH MY BRAKES, THEY WERE REPLACED 3 TIMES NOW AND I ONLY HAVE 17,200 MILES ON THE CAR. I HAVE ALL SERVES RECORDS PLEASE HELP ME THANK YOU *TR

I WAS DRIVING ON THE HIGHWAY AT 60MPH, I WENT TO PASS A CAR AND PRESSED THE ACCELERATOR PEDAL AND THE PLASTIC PEDAL BROKE OFF JUST AFTER THE PIVOT POINT. I HAD TO CROSS 3 LANES OF TRAFFIC THAT WERE TRAVELING AT HIGHWAY SPEEDS (65-75), ALL WHILE MY SPEED WAS RAPIDLY DECREASING, TO GET TO THE SHOULDER OF THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, HE BEGAN TO ENGAGE THE BRAKES AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND STATED THAT THE CALIPERS WERE TOO SMALL AND IT WOULD HEAT UP THE ROTORS. AS A RESULT, THE CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2000.

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT WAS DRIVING 65 MPH AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN EXCESSIVE VIBRATION WITHIN THE STEERING WHEEL. THE FAILURE RECURRED WHEN DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER WHERE THE FRONT AND REAR BRAKES AND ROTORS WERE REPLACED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,127.

I WAS GETTING NOISE FROM THE BRAKES AND A SLIGHT VIBRATION AT HIGHWAY SPEEDS, 50 MPH OR HIGHER. PER DEALER DIAGNOSIS FRONT AND REAR ROTORS NEEDED TO BE TURNED, BUT THE BRAKE PADS ARE FINE, THEY TURNED THE ROTORS. ABOUT APRIL OR MAY I BEGAN TO FEEL THE SLIGHT VIBRATION AGAIN WHEN DRIVING AT SPEEDS ABOVE 50 MPH. I FORGOT TO TELL THE DEALERSHIP IN APRIL WHEN I HAD MY OIL CHANGED. I WAITED UNTIL THE NEXT OIL CHANGE BUT BY THIS TIME I HAD 13,000+ MILES ON IT. I WAS ADVISED MY FRONT ROTORS NEEDED REPLACING AND THAT I WAS OUT OF THE 12 MONTH/12,000 MILE WARRANTY AND I WOULD HAVE TO PAY A $50 DEDUCTIBLE TO HAVE PADS AND ROTORS REPLACED, ALTHOUGH AGAIN THE PADS WERE NOT WORN. I PAID RELUCTANTLY, BUT I NEEDED MY VEHICLE WORKING PROPERLY AS I WAS PLANNING TO TAKE A "JOURNEY" IN IT. NOW I HAVE ABOUT 17,000 MILES AND THE PULSATION AND NOISE IS BACK. THE DIAGNOSIS IS THE REAR ROTORS NOW NEED REPLACING BUT AGAIN THE PAD WEAR IS OK. THE DEALER AND CHRYSLER LLC ARE NOW TELLING ME AGAIN I AM OUT OF WARRANTY AND HAVE TO PAY A $50 DEDUCTIBLE TO REPLACE THE REAR ROTORS AND PADS BECAUSE IF YOU REPLACE ROTORS YOU SHOULD ALSO REPLACE PADS. I HAVE NOTICED MANY OTHER COMPLAINTS FOR DODGE JOURNEY OWNERS FROM 2009-PRESENT ABOUT BRAKES AND ROTORS. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE AND THE ROTORS AT LEAST NEED TO BE RECALLED. I HAVE AN 11 YEAR OLD CHILD AND I AM NOW EXPECTING ANOTHER. DO NOT WANT TO DRIVE A VEHICLE WHERE I CONSTANTLY HAVE TO REPLACE ROTORS EVERY 5000 MILES ON THE FRONT AND 15,000 ON THE REAR. THIS IS NOT NORMAL FOR ANY VEHICLE NEW OR USED THAT I HAVE OWNED, INCLUDING OTHER SPORT UTILITY VEHICLES OF THIS SIZE. *TR