2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - LEWISTOWN, PA

    I ALREADY FILED A REPORT ON HOW THE ELECTRICAL SYSTEM IS MESSING UP. ALSO HOW THE BRAKING SYSTEM IS TO SMALL FOR THIS VEHICLE ,AND HOW THEY WERE OUT EXTREMELY TO FAST. THIS TIME I AM TRYING TO FIND ANOTHER FORM IN WHICH I CAN THROUGH THE MAIL SYSTEM TRY AND GET HOLD OF NHTSA TO TRY AND RECEIVE A RECALL . DUE TO ME AND THE OTHER TENS OF THOUSANDS WHO ALSO HAVE THIS SAME PROBLEM. *JS

    Source: CONSUMER LETTER
  • 2009 DODGE JOURNEY
    - LEWISTOWN, PA

    MY NAME IS [XXX] AND I AM COMPLAINING ABOUT MY 2009 DODGE JOURNEY R/T AWD. FIRST THE ELECTRICAL SYSTEM OR WIRING HARNESS HAS A SEVERE PROBLEM. IT DOES NOT WANT TO START LIKE IT SHOULD. I'VE BEEN THROUGH 2 GOOD INTERSTATE BATTERIES IN THE LAST 2 YEARS THAT HAVE NOT SEEMED TO WORK. NEXT AND THE MOST DANGEROUS IS THE BRAKING SYSTEM WHICH IS TO SMALL FOR THIS VEHICLE. FROM WHAT I HAVE RESEARCHED THEY USED A BRAKING SYSTEM FROM A DODGE MAGNUM(IN THE SERIES 1 FROM 2008-2012) WHEN IT SHOULD HAVE BEEN USED FROM AN SUV. THE ROTORS WHERE OUT AFTER 9000 MILES WHILE THE FRONT PADS GO AFTER 3000-4000 MILES. LEAVING THE BACK BRAKE PADS WITH THE LONGEST LIFE OF AROUND 5000 MILES THIS IS WITH AGGRESSIVE OR NON-AGGRESSIVE DRIVING IT DOESN'T MATTER. THIS KIND OF BRAKE AND ROTOR WEAR AND TEAR IS NOWADAYS UNHEARD OF. THIS KIND OF VEHICLE IS UNSAFE AND VERY EXPENSIVE FOR THE AVERAGE AMERICAN VEHICLE OWNER. THESE VEHICLES ARE AS PLAIN AS DAY AS MUCH OF A LEMON AS THEY COME. BETWEEN THE ELECTRICAL OR IGNITION PROBLEMS THAT ARE AS PLAIN AS DAY AND CAN NOT BE FIXED BY YOUR AVERAGE MECHANIC AND THOUSANDS OF DOLLARS. ALSO THE BREAKING SYSTEM WHICH IS TO SMALL THAT ALSO CAN'T BE FIXED WITHOUT MANY THOUSAND DOLLARS WORTH OF PARTS AND LABOR. NOT TO MENTION THE THOUSANDS THAT HAVE ALREADY BEEN PUT INTO THESE PROBLEMS THAT DID NOT FIX FOR LONG. THE ONLY OTHER THING THAT I FEEL THAT CAN HAPPEN IS FOR THERE TO BE A RECALL BY DODGE. TO FIX THE ELECTRICAL-IGNITION PROBLEM AND TO HAVE A BIGGER BREAKING SYSTEM PUT ON LIKE THEY DID THE (SERIES 2 JOURNEY FROM 2012 ON TILL NOW). AND THE BRAKING ISSUES ARE BETTER. SO IF THEY CAN DO IT NOW WHY CAN THEY FIX THE SERIES 1. I THINK IT'S A COMBINATION OF LAZINESS AND GREEDINESS WITH THERE MONEY. PLEAS HELP MY VEHICLE RIGHT ALONG WITH THE OTHER TENS OF THOUSANDS WHO HAVE THE SAME PROBLEMS. DON'T LET DODGE GET AWAY WITH THIS AND HELP MAKE THESE PROBLEMS AN ACTIVE RECALL !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - MINERVA, OH

    MULTIPLE ELECTRICAL SYSTEMS MALFUNCTION FROM INTERIOR LIGHTS AIR CONDITIONER BLEND DOOR HEADLIGHT INDICATOR SWITCH AND WINDOW SWITCH. CAR HAS HAD SEVERAL CALIPERS FAIL WITHIN OWNING THE USED CAR IN LESS THEN 2 YEARS. LOSS OF POWER WHILE DRIVING. FUEL INDICATOR MALFUNCTIONS. ALL ELECTRICAL ISSUES STARTED AT THE SAME TIME. RADIO AND INTERIOR SCREEN MALFUNCTION. I AM SCARED TO DRIVE THIS CAR. THE KEY FOR WILL SET OFF ALARM WHEN HITTING UNLOCK.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MILTON, DE

    HORN RANDOMLY SOUNDS OFF WHILE PARKED, WHILE DRIVING. STARTED JULY 2018. AUGUST 2018 TOOK TO A DEALERSHIP, WHO COULD FIND NOTHING WRONG. ALSO, WROTE TO CHRYSLER CORPORATION NOTING THE PROBLEM. DEALERSHIP SAID THEY NEVER HEARD OF THE PROBLEM. CHRYSLER KEPT REFERRING ME TO DEALERSHIP. NO HELP FROM EITHER. I RESEARCHED AND FOUND THERE IS A HUGE PROBLEM WITH THE TIPM AND CAN CAUSE THE PROBLEM I AM HAVING. AS OF SEPTEMBER 15,2018, NEITHER DEALERSHIP NOR CHRYSLER CORP WILL LISTEN TO ME ABOUT THE TIPM ISSUE. I NOW DRIVE WITH NO HORN (FOUND OUT HOW TO REMOVE THE FUSES), CAUSING A HUGE SAFETY RISK. I NEED HELP AND NO ONE WILL HELP WITH THIS PROLEM. HORN HAS SOUNDED IN PARKING LOTS CAUSING PEOPLE TO GET ANGRY AS THEY THINK I AM HONKING AT THEM OR PEOPLE HAVE COME RUNNING OUT FROM BUILDINGS TO SEE WHAT IS HAPPENING, ONE TIME HORN SOUNDED AS AN ELDERLY LADY ENTERED A CROSSWALK AND IT SCARED HER HORRIBLY, IT SOUNDS WHILE DRIVING CAUSING OTHER DRIVERS TO BECOME ANGRY BECAUSE THEY THINK I AM HONKING AT THEM. MY CAR IS UNUSABLE IF I LEAVE FUSES IN...DANGEROUS IF I TAKE FUSES OUT.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER SIDE WINDOW WAS IN THE DOWN POSITION AND FAILED TO CLOSE. THE CONTACT PLACED A BAG ON THE WINDOW; HOWEVER, WATER ENTERED THE VEHICLE. AFTERWARDS, WHILE DRIVING AT UNKNOWN SPEEDS, SMOKE EMERGED FROM THE PASSENGER SIDE DOOR, THE OTHER REMAINING DOORS FAILED TO LOCK, AND THE WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 175,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - ALLEN PARK, MI

    I HAVE HAD NOTHING BUT PROBLEMS SINCE DAY ONE OF BUYING THIS CAR. INTERMITTENTLY LAGS OR DOES NOT START FOR LONG PERIODS OF TIME. RADIO GOES IN AND OUT LIGHTS COME ON AND OFF WHILE DRIVING. SOMETIME THE BRAKE LIGHTS WORK SOMETIMES THEY DONT NO ONE KNOWS WHY. GOT STUCK IN A PARKING GARAGE FOR NINE HOURS ONE DAY BECAUSE THE CAR LOST ALL POWER COULD NOT PUT IT INTO NEUTRAL AND I COULD NOT FIND A TOW TRUCK SMALL ENOUGH TO TOW ME OUT. THEN 9 HOURS LATER IT STARTED. NOW I SMELL BURNING UNDER THE DASH AND MY AC ONLY WORKS ON THE PASSENGER SIDE WHILE THE DRIVER SIDE BLOWS OUT HOT. THERE IS DEFINITELY SOMETHING WRONG WITH THE WIRING OF THIS CAR. THIS CAR HAS BEEN TO THE DEALERSHIP OVER 20 TIME UNDER WARRANTY FOR ALMOST ALL THE SAME PROBLEM WITH JO RESOLVE. THEY CANT RECREATION THE PROBLEMS SO I PAY DEDUCTABLES AND RENTAL CAR FEES TO GET BACK THE SAME BROKEN CAR.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - BRADFORD, PA

    I BOUGHT A 2009 DODGE JOURNEY IN APRIL OF 2017. A WEEK AFTER HAVING IT THE PROBLEMS STARTED. FIRST IT WAS A BACKING PLATE...NO BIG DEAL...THEN IT WAS THE TRANSFER CASE...THEN MY SPEEDOMETER QUIT WORKING AND A FEW LIGHTS ON THE DASH BOARD. I WAS THANKFUL THAT THEY TRIED FIXING IT OVER SEVERAL MONTHS. THEN THEY SAID WE WILL GIVE YOU 6,000 FOR IT....WHEN I PAID A LITTLE OVER 10,000 FOR IT...NO WAY! THEN SEPTEMBER CAME AROUND FOR INSPECTION AND I TOLD THEM IT SOUNDS LOUD COULD YOU TAKE A LOOK AT THE EXHAUST. WELL THEY PASSED THE INSPECTION....I TOOK IT BACK A WEEK LATER AND SAID IT STILL SOUNDS LOUD...WELL YOU NEED A WHOLE NEW EXHAUST! WHY DID YOU PASS IT KNOWING IT NEEDED THIS? I WAS TOLD WELL AT LEAST YOU CAN STILL DRIVE IT. HERE I AM A YEAR LATER FOR ANOTHER INSPECTION AND IT WON'T PASS NOW BECAUSE OF THE EXHAUST...I ASKED ABOUT THE SPEEDOMETER AND THEIR RESPONSE WAS WE WILL LET THAT SLIDE BECAUSE IT'S BEEN A ONGOING PROBLEM SINCE YOU BOUGHT IT. SO IS IT OK FOR THEM TO BE DOING THIS TO ME? NO SPEEDOMETER...MILES ON IT ARE DEFINITELY NOT RIGHT BECAUSE THEY DON'T MOVE...I HAVE 3 CHILDREN I DRIVE AROUND IN THIS CAR...I HAVE TO DRIVE MY SON TO PITTSBURGH CHILDREN'S HOSPITAL EVERY SO OFTEN. AM I IN THE WRONG OR ARE THEY? I WAS NEVER ASKING FOR ANY MONEY BACK OR A BRAND NEW CAR...I WAS ONLY ASKING FOR THEM TO MAKE IT RIGHT WITH US AND THEY THINK THEY HAVE.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - KOKOMO, IN

    I'VE HAD NOTHING BUT PROBLEMS WITH MY DODGE JOURNEY MY RPM RAMP UP TO 4-5 WHENEVER I ATTEMPT TO GO 40-45MPH THE CHECK ENGINE LIGHT IS ON. I TOOK IT TO BUTTON DODGE AND THEY FIXED SOMETHING THAT HAS TO DO WITH MY TRANSMISSION. LESS THEN A MONTH LATER IT STARTS DOING IT AGAIN. SO CAN YOU GIVE ME SOME ADVICE ON WHY. ALSO MY LOCKS AND WINDOWS AND TURN SIGNAL DON'T WORK RIGHT.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CASTLETON, NY

    FOR THE MILLENTH TIME SINCE PURCHASING THIS CAR IN 2014 IT FAILED TO START AGAIN!!! I HAVE HAD EVER MECHANIC UNDER THE SUN CHECK ELECTRICAL CONNECTIONS, BATTERIES, STARTERS, ALTERNATORS, FUSES ETC. THEY FIND NOTHING WRONG BUT THE CAR CONTINUES TO SIMPLEY NOT START. I'VE READ A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THIS CAR. DID ANYONE EVER FIGURE OUT WHY AND WHAT DODGE IS DOING ABOUT IT? SOMETIMES IT HAPPENS WHEN MY CAR IS PARKED ANGLED. SOMETIMES ON FLAT PAVEMENT. I GOT STUCK WITH MY NEWBORN DAUGHTER SHORTLY AFTER I PURCHASED THE CAR AND WENT BACK TO DEPAULA DEALER I PURCHASED IT FROM IN ALBANY NY AND THEY APOLOGIZED AND SAID THEY CHECKED EVERYTHING AND NOTHING IS WRONG WITH THE CAR. I'M SCARED TO BE STUCK WITH MY KIDS SOMEWHERE AND HONESTLY TIRED OF SENDING IT TO THE MECHANIC ONLY TO HEAR THEY CAN'T FIND ANYTHING WRONG. ANY IDEAS OR DIRECTIONS TO GIVE THE MECHANIC WOULD BE GREAT. DOES DODGE ACTUALLY HAVE THE ANSWER AND JUST DON'T WANT TO ISSUE A RECALL. I DON'T CARE IF I HAVE TO PAY TO GET IT FIXED. I JUST WANT TO KNOW WHAT NEEDS TO BE FIXED!!! THANK YOU

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MELBOURNE, FL

    FAULTY TIPM . CAR STARTS INTERMITTENTLY. DEALERSHIPS AND ALL MECHANICS ARE UNABLE TO RESOLVE. THERE ARE DODGE FORUMS EVERYWHERE COMPLAINING ABOUT THIS PROBLEM WHY WONT DODGE RECALL IT ALREADY? MY ANTITHEFT LIGHT COMES ON AND DISABLES THE CAR. WHEN TRYING TO START THE CAR, SOME DAYS IT STARTS AND SOME DAYS IT DOESN'T. NO ERROR CODES COMING UP. THE DEALERSHIP HAS REPLACED BATTERY, ALTERNATOR, NEUTRAL SAFETY SWITCH, AND STARTER.

    Source: NHTSA WEB SITE