2017 DODGE JOURNEY Complaints

THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.

I HAD MY JOURNEY PARKED IN THE DRIVEWAY, GRABBED MY PURSE AND MY DAUGHTER AND, HEADED OUT TO RUN ERRANDS. I DROVE TO MY DESTINATION, TURNED OFF THE CAR AND WENT TO LOCK IT FROM THE OUTSIDE DOOR HANDLE. THERE WERE NO BEEPS AND THE DOORS WOULDN'T LOCK. I CHECKED MY PURSE AND THE ENTIRE INSIDE OF THE CAR, NO KEY FOBS WERE FOUND. I GOT IN THE CAR AND IT STARTED UP AGAIN. AFRAID TO LEAVE THE CAR IN THE PARKING LOT, I CALLED MY HUSBAND WHO CONFIRMED THAT BOTH MY SET OF CAR KEYS AND HIS SET OF CAR KEYS WERE AT HOME ON THE KEY HOOK. I'M EXTREMELY PUZZLED AS TO HOW MY CAR STARTED WITHOUT THE KEY FOB, LET ME DRIVE IT WITHOUT WARNING ME THERE WAS NO KEY FOB IN THE CAR, AND THEN LET ME RESTART IT SEVERAL TIMES WITHOUT THE KEY FOB. WE JUST PURCHASED THIS CAR USED A MONTH AGO, AND THE SALES PERSON GAVE US BOTH KEY FOBS. I TORE THE CAR APART, GLOVE BOX, CENTER CONSOLE UNDER SEATS, EVERYWHERE AND NO OTHER KEY FOB HAS BEEN FOUND. MY HUSBAND BROUGHT ME MY CAR KEYS AND I STOOD 20 FEET AWAY AND THE CAR STILL STARTED WITHOUT THE FOB IN THE CAR.

THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.

THE VEHICLE IS STALLING INTERMITTENTLY WHILE TRAVELING SLOW IN INTERSECTIONS (LEFT TURN OR STRAIGHT), ROUNDABOUTS, SLOWING IN TRAFFIC. NO DTC CODES ARE THROWN. AS THE ISSUE IS INTERMITTENT, UNDABLE TO DUPLICATE ON REQUEST.

THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. DURING THE CRASH THE DRIVER SUSTAINED A INJURED CHEST AND HEARING LOST, THE FRONT PASSENGER SUSTAINED NECK, BACK, HEAD AND RIGHT SHOULDER INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *DT *DT *DT CONSUMER'S FATHER CONTACTED CHRYSLER AND OPENED A CASE ABOUT THE FAILED AIRBAG DEPLOYMENT DURING THE ACCIDENT ON 4/16/2019.*JB*JB *DT*DT *JS

BODY CONTROL MODEL WAS FAULTY AND MADE LIGHTS FLICKERING WITCH MAKES IT HARD TO SEE AT NIGHT TOOK IT IN TO DEALER THEY SAID NOTHING WAS WRONG ABOUT LITTLE LESS THAN A YEAR LATER I TOOK IT BACK IB BECAUSE IT BECAME MORE FREQUENT THEN THEY SAID YEAH ITS DEFINITELY FLICKERING AND SAID THE BCM WAS FAULTY AND NEEDED TO BE UPDATED..

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65R17. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE TURNED TO THE RIGHT. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323, IN 46809, (877) 841-4585) WHERE IT WAS DIAGNOSED THAT THE TIRE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,823.

I AM SHARING MY EXPERIENCE REGARDING BYERS KIA OF LEWIS CENTER AND SALESPERSON KYLE CAIN. FRIENDS, ON SATURDAY, MARCH 30, 2019 I PURCHASED AND FINANCED A VEHICLE THROUGH BYERS KIA ON COLUMBUS PIKE IN LEWIS CENTER, OHIO. THE VEHICLE WAS A 2017 DODGE JOURNEY GT WITH APPROXIMATELY 42,000 MILES. THE SALESPERSON WAS KYLE CAIN, AND HIS MANAGER AS I UNDERSTAND IT IS BOB POLLOCK. THE SATURDAY I TOOK POSSESSION OF THE VEHICLE IT WAS RAINING HEAVILY SO I WASN'T ABLE TO INSPECT THE ENTIRE VEHICLE AND DID NOT GET A CLOSE LOOK AT THE FRONT TIRE TREAD. I TRADED IN MY 2016 CHEVY CRUZE LT ALONG WITH BRINGING $4,500 TO THE TABLE. THE NEXT DAY, SUNDAY I WAS ABLE TO INSPECT THE VEHICLE MORE THOROUGHLY AND DISCOVERED THAT THE FRONT TIRES WERE BOTH UNSAFE AND UNSATISFACTORY. MONDAY MORNING, APRIL 1, 2019 I CONTACTED KYLE CAIN AND TOLD HIM

WHILE I WAS DRIVING ON A HIGHWAY, THE CHECK ENGINE LIGHT AND TRACTION CONTROL/STABILITY LIGHT CAME ON. YOU COULD FEEL THE CAR LOOSEN UP, AND THE ENGINE SOUND LIKE IT WAS MISFIRING OR SKIPPING. THE CAR DID NOT LOSE POWER, AND RAN FINE THE NEXT TIME I DROVE IT. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES. I HAVE AN APPOINTMENT WITH THE DEALERSHIP, SO WE WILL SEE WHAT THEY SAY. I DID SEE THAT THE 2012-2015 MODELS UNDERWENT A RECALL FOR SOMETHING SIMILAR. MAYBE IT IS THAT SAME ISSUE ON THIS MODEL. ALSO, A FEW MONTHS BACK I WAS DRIVING WHEN THE BOLTS HOLDING THE SERPENTINE BELT (DON'T KNOW THE EXACT NAME OF THE SYSTEM) BROKE OFF. THE CAR OVERHEATED AND COMPLETELY SHUT DOWN. THEY USED SHORT 8MM BOLTS TO HOLD UP THE SYSTEM AND THEY FAILED. DEALERSHIP OR CHRYSLER WOULD NOT COVER COSTS OF AROUND $175 TO FIX, WITH NO ASSURANCE THAT A LONGER 8MM BOLT WOULD HOLD UP LONG TERM. THE CAR HAS LESS THEN 50K MILES ON IT.