2012 DODGE JOURNEY Complaints

MY CAR WAS IN AN ACCIDENT ON THE HIGHWAY GOING 60MPH REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY.

MYSELF AND MY 3 YOUNG CHILDREN WERE DRIVING DOWN A PRETTY DARK HIGHWAY AT ABOUT 10 PM. 3 HOURS FROM HOME. IN A STORM AND VERY HEAVY RAIN. VEHICLE SUDDENLY LOST POWER. WHEN I GAVE IT GAS THE ENGINE JUST REVVED. LOST ALL POWER INCLUDING WINDSHIELD WIPERS AND POWER STEERING I QUICKLY DROPPED FROM 75 TO 40 WITH SEMIS BARRELING UP BEHIND ME AS I WAS TRYING TO GET TO A SHOULDER TO PULL OFF ON. CAR DIED AND WOULD NOT RESTART. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 5 HOURS WITH NO HEAT AND NO POWER TO THE CAR. EVEN CALLLED ROADSIDE AND THEY TRIED TO JUMP IT. IT WOULD START BUT THEN GO HAYWIRE AGAIN. BATTERY LIGHT AND ETC AS WELL AS ALL OTHERS LIGHTS COME ON. IT HAS LEFT ME AND MY KIDS IN THE COLD MORE THAN ONCE. NO ONE SEEMS TO KNOW THE PROBLEM AS THE BATTERY AND ALTERNATOR ARE TESTING FINE. VEHICLE IS NOW SITTING IN MY DRIVE WAY AND WON'T DO ANYTHING. AT ALL.

6 WEEKS AGO THE AIRBAG SENSOR LIGHT APPEARED IN MY CAR. I CALLED THE LOCAL DEALERSHIP (LAFONTAINE IN LANSING, MI) AND THEY TOOK A LOOK AT IT. THEY DISCOVERED THE WIRING BETWEEN THE SENSOR AND THE AIRBAG HAD CORRODED. IN SEPTEMBER 26, 2017, OUR CAR'S HEATER CORE EXPLODED ON US AFTER BEING INSTALLED IMPROPERLY EARLIER IN 2017 BY WYSUP CHRYSLER IN PULLMAN, WASHINGTON. IT POURED BOILING HOT WATER AND ANTIFREEZE ON MY HUSBAND WHILE HE WAS DRIVING THE CAR. WE BELIEVE THAT THIS WAS THE CAUSE OF THE CORRODED WIRING, BUT DODGE REFUSES TO FIX IT. WE HAVE BEEN WITHOUT A CAR FOR OVER A MONTH NOW AS WE SIT AND WAIT TO SEE IF DODGE CORPORATE, THE BBB, OR THE ATTORNEY GENERAL'S OFFICE OF WASHINGTON STATE WILL HELP US. THE COST TO FIX OUR AIRBAG SENSOR IS $1500.

LIFT GATE WIRING HARNESS BECOMES WEAK AND BRITTLE CAUSING WIRING TO FAIL. THIS WIRING FEEDS ALL LIGHTS AND FUNCTIONALITY ON THE READ LIFT GATE. DEALERS WILL REPAIR WHICH LAST A SHORT WHILE UNTIL FAILURE AGAIN.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,785. THE VIN WAS INVALID.

BRAKE PEDAL GOES COMPLETELY TO THE FLOOR WHEN BRAKING. HAPPENS INTERMITTENTLY, BRAKES WORK PERFECTLY FINE FOR 2 TO 3 WEEKS THEN OCCURS AGAIN. HAS HAPPENED 4 TIMES. COMPLETELY REPLACED BRAKE FLUID, CHECKED BRAKE PUMP AND BRAKE LINE FOR LEAKS, NO LEAKAGE VISIBLE. CAN IT BE BRAKE MODULE OR ABS MODULE THAT IS DEFECTIVE? VEHICLE WAS IN MOTION EVERYTIME SITUATION OCCURRED ON THE HIGHWAY.

THE ABS SYSTEM MALFUNCTIONED CAUSING THE BRAKES NOT TO STOP. WHICH NEARLY RESULTED IN A LIFE THREATENING CRASH.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE ABS INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE FOR THE ABS SYSTEM NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE NEW BRAKES INSTALLED. ONCE SHE ARRIVED, THE CONTACT WAS INFORMED THAT THE BRAKES DID NOT NEED REPLACEMENT; HOWEVER, THE RUBBER LINE THAT CARRIED THE BRAKE FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,600.

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR ILLUMINATED. THE CONTACT CALLED JERRY ULM CHRYSLER, DODGE, JEEP, RAM (2966 N DALE MABRY HWY, TAMPA, FL 33607, 813-769-5400) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.