2016 DODGE JOURNEY Complaints
View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE JOURNEY- REDDING, CA
I WAS DRIVING DOWN I5 (HIGHWAY) GOING 70 MILES PER HOUR AND MY HEADREST AIR BAG WENT OFF WITH NO WARNING. CAUSING ME TO ALMOST LOSE CONTROL OF MY CAR. LUCKILY I DID NOT HIT ANYONE, OR WRECK MY CAR. THERE WAS NO REASON FOR MY HEADREST AIR BAG TO GO OFF. *TR
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- DALLAS, TX
WE WERE DRIVING THE CAR WHEN STEERING SUDDENLY BECAME ALMOST IMPOSSIBLE. IT WAS FRIGHTENING AND DANGEROUS. WE WERE FINALLY ABLE TO MUSCLE THE CAR TO THE SIDE OF THE ROAD, DODGING TRAFFIC ALL THE WAY, AND STOP. WE TOOK IT TO THE SHOP AND WERE INFORMED THE RACK AND PINION STEERING HAD GONE OUT. WE TOOK THE CAR TO THE SHOP AND THE MECHANIC TOLD US WHAT HAD HAPPENED. THE REPAIR WORK WAS VERY EXPENSIVE BUT WHAT WAS SHOCKING WAS TO FIND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THE JOURNEY WHICH DODGE HAS ELECTED TO IGNORE. BELOW IS A LINK TO ONE SITE WHICH REPORTS THIS. THIS IS IRRESPONSIBLE. HTTPS://WWW.CARPROBLEMZOO.COM/DODGE/JOURNEY/STEERING-RACK-AND-PINION-PROBLEMS.PHP *TR
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- LOS ANGELES, CA
CAR VIBRATE WHEN ON THE FREEWAY, I WAS TOLD MY MOTOR MOUNTS WHICH WERE REPLACE 2018. *TR
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- FALLBROOK, CA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED, FAILED TO ACCELERATE AND STALLED WITH AN UNKNOWN WARNING LIGHT FLASHING. THE VEHICLE WAS TOWED TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY RD, POWAY, CA 92064), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- STOCKTON, CA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A TUNE-UP. THE MECHANIC INFORMED THE CONTACT THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE STARTED TO MISFIRE AFTER THE IGNITION COILS WERE REPLACED. ADDITIONALLY, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE CYLINDER HEAD WAS DEFECTIVE AND NEEDED TO BE REPLACED. STOCKTON DODGE CHRYSLER JEEP RAM (3333 AUTO CENTER CIR, STOCKTON, CA 95212) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY NOR SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,582.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 DODGE JOURNEY- LEXINGTON, NC
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- BIRMINGHAM, AL
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE VEHICLE CRASHED INTO THE POST HOLDING THE HANDICAP SIGN FOR THE PARKING SPACE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE FAULTY, HOWEVER, THEY WERE NOT ABLE TO IDENTIFY THE EXACT CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- HOUSTON, TX
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- FAYETTEVILLE, GA
WHEN YOU ARE DRIVING THE VEHICLE IT STARTS TO CHANGE GEARS VERY VIOLENTLY. EVENTUALLY NOT TOO LONG AFTER THAT THE CAR DINGS, THE CHECK ENGINE LIGHT COMES ON THE CAR SHUTS ITSELF OFF AND HOPEFULLY IF YOU ARE IN A SAFE AREA OF ROAD YOU CAN PULL OVER, PUT THE VEHICLE IN PARK, THEN TURN IT OFF AND ON AGAIN THEN CONTINUE. THERE IS NO TRIGGER TO IT HAPPENING, NO SPECIFIC CONDITIONS, IT CAN HAPPEN WHILE TURNING, DRIVING, ON THE FREEWAY, ON A BUSY STREET, IN A ROUND A BOUT, ( ALL OF WHICH I HAVE EXPERIENCED) IT DOESN'T MATTER. IT HAS ALSO BEEN HAPPENING SINCE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE WHICH WAS OCTOBER 2019 AND HAS BEEN HAPPENING SINCE EVEN AFTER ALL THE TRIPS TO THE SERVICE CENTER AND DAYS OUT OF WORK. LANDMARK DODGE KEEPS "FIXING IT" BUT IT CONTINUES TO CUT OFF WHILE I DRIVE AND TRANSPORT MY CHILDREN AND I IN IT.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- TUCSON, AZ
WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT
Source: NHTSA WEB SITE