2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE LOCAL DEALER (BROOKDALE LUTHER DODGE, 952-258-8511) IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 151,000. *TT *TR

SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.

UPON START UP IN EXTREME COLD, VEHICLE MADE LOUD NOISES WHEN THE STEERING WHEEL WAS TURNED. WHILE DRIVING, THE STEERING BECAME INCREASINGLY MORE DIFFICULT WHEN TURNING THE STEERING WHEEL (SPECIFICALLY WHEN EXITING THE HIGHWAY). WHEN I ARRIVED HOME, I OPENED THE HOOD AND CHECKED THE ENGINE COMPARTMENT AND NOTICED FLUID ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT, NEAR THE BOTTOM OF THE ENGINE. IT WAS RED IN COLOR AND DETERMINED TO BE POWER STEERING FLUID. UPON RESEARCH, I DISCOVERED THAT THIS MAKE/MODEL AND YEAR HAS A RECALL (NHTSA CAMPAIGN #16V273000) BUT MY VIN IN PARTICULAR DOES NOT APPEAR TO BE A PART OF IT.

MY 2009 DODGE JOURNEY AWD SXT LOCKING MECHANISM STOPPED WORKING. IT WORKED ALL DAY THEN ALL THE SUDDEN THE KEY FOBS STOPPED WORKING. IT WILL TURN THE ALARM ON AND OFF BUT WILL NOT LOCK AND UNLOCK MY DOORS. THE DRIVER AND PASSENGER SIDE LOCKS WON'T WORK EITHER. I CAN NOT USE MY HATCH BECAUSE IT WILL NOT UNLOCK. I NOW HAVE TO MANUALLY LOCK MY DOORS FROM THE INSIDE AND LEAN MY SEAT BACK AND CRAWL TO THE BACK TO UNLOCK MY BACK DOORS. I USE THE MANUAL DOOR KEY TO GET IN MY CAR NOW. ALL ELECTRICAL BUTTONS ON MY DRIVER SIDE DOOR WILL NOT WORK. I CAN NOT CONTROL MY LOCKS, WINDOWS OR SIDE MIRRORS. ON TOP OF THAT MY CAR WILL NOT START ALL THE TIME ONLY WHEN IT CHOOSES TO. I HAVE ALREADY REPLACED THE BATTERY TWICE SINCE I'VE OWNED THE VEHICLE. ALSO HAD KEY FOBS REPLACED LAST YEAR. I HOPE SOMEONE CAN HELP WITH THESE ISSUES. IT IS BEYOND FRUSTRATING THAT THERE ARE SO MANY ISSUES WITH THIS MODEL.

THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE WITH THE DRIVER'S DOOR OPENED, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER HOME TO INSPECT THE VEHICLE AND DETERMINED THAT THE POWER STEERING HOSE HAD RUPTURED AND THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) DUE TO THE DATE THE VEHICLE WAS MANUFACTURED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).

WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.

THE HEATER CORE IN MY 2009 DODGE JOURNEY HAS BEEN AN ISSUE FOR THE LAST 4 YEARS. IT HAS BEEN BEEN REPLACED IN 2014, FLUSHED IN 2015, FLUSHED IN 2016 AND NOW NEEDS REPLACE AGAIN. THIS IS 1300.00 TO REPLACE THE CORE. THIS IS DEFINITELY A DESIGN FLAW AND SHOULD BE REPLACED BY DODGE AT NO COST TO ME. THIS IS AN ONGOING ISSUE WITH THIS YEAR. I CAN NOT AFFORD TO PUT OUT THAT KIND OF MONEY EVERY YEAR. THIS NEEDS LOOKED INTO. THE PASSENGER SIDE HAD SOME HEAT BUT NOW HAS NONE. I ALWAYS SEEMS TO BREAKDOWN WHEN IT IS COMING INTO THE COLD SEASON. IT IS NOT FAIR THAT THE CONSUMER SHOULD HAVE TO CONTINUE TO PAY FOR DODGE'S DESIGN FLAW. ALSO, THE BRAKES AND ROTORS ARE ANOTHER ONGOING ISSUE, THEY HAVE BEEN REPLACED NUMEROUS TIMES AT MY COST. THIS IS ANOTHER ONGOING ISSUE WITH THIS PARTICULAR CAR. ALL OF THE WORK THAT HAS BEEN COMPLETED ON MY CAR ARE ON MY CARFAX.

WIFE WAS DRIVING CAR 1/2 MILE FROM HOME, STARTED SMOKING, STALLED ON BUSY STREET, COASTED INTO SHOPPING CENTER HAD CAR TOWED TO A GARAGE-FOUND FREEZE PLUG BETWEEN ENGINE AND TRANS FAILED, ENGINE OVERHEATED , CLY HEAD GASKETS FAILED,ENGINE HAD TO BE REMOVED AND REBUILT.