2016 DODGE JOURNEY Complaints
View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE JOURNEY- CLEVELAND, OH
SHORTLY AFTER PURCHASING MY VEHICLE, I STARTED HAVING PROBLEMS WITH IT. THE TRACTION CONTROL LIGHT, ABS LIGHT AND SERVICE AWD LIGHT CAME ON. THE CAR WOULDN'T LET ME ACCELERATE UPON THE INITIAL ACCELERATION. I WOULD HAVE TO EITHER SLAM ON THE BRAKES HARD OR PUSH THE ACCELERATION ALL THE WAY TO THE FLOOR. I TOOK IT BACK TO WHERE I GOT IT FROM AND THEY SAID IT WAS THE RIGHT FRONT PASSENGER ABS SENSOR THAT WENT BAD. THEY FIXED IT AND IT WAS FINE. HERE WE ARE 3 MONTHS LATER AND THE ISSUE IS HAPPENING AGAIN.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- BOCA RATON, FL
THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- PALM BAY, FL
BEEN HAVING SERIOUS INTERMITTENT ISSUES WITH MY BRAKES. MY TRACTION CONTROL LIGHT AND ABS LIGHTS WOULD COME ON SIMULTANEOUSLY AND THEN BRAKES START TO MAKE A GRINDING NOISE AS WELL AS PEDAL STARTS TO SHAKE. BROUGHT IT INTO DEALERSHIP ON 10/6/19 AS IT WAS THROWING A CODE FOR A WHEEL SPEED SENSOR. HAD THEM REPLACE THAT ALONG WITH A FULL BRAKE SYSTEM CHECK ONLY FOR IT TO START HAVING SAME ISSUES 2 WEEKS LATER. I'VE READ ONLINE OF MANY OTHER CUSTOMERS HAVING THE EXACT SAME ISSUE ONLY FOR DODGE TO SLAP A BANDAID ON IT. I HAVE 3 KIDS AND DO NOT FEEL SAFE DRIVING THEM ANYWHERE AS IT IS A SERIOUS SAFETY CONCERN.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- FRUITLAND PARK, FL
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- SAN FRANCISCO, CA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 254-3294), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V461000 (STEERING). THE FAILURE MILEAGE WAS 62,292.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 DODGE JOURNEY- METAMORA, IL
VEHICLE NEARLY STALLS AT HIGHWAY SPEEDS. TOTAL LOSSOF POWER. TURN VEHICLE OFF AND RESTARTS. TAKEN TO DEALER AND FOUND TO BE BAD CRANK SENSOR.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- PALESTINE, TX
MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- DURHAM, NC
VEHICLE SIMPLY TURNED OFF ON ITS OWN WHILE I WAS DRIVING. I HAD JUST BEGAN ACCELERATING FROM A STOP LIGHT AND IN THE MIDST OF A TURN WHEN THE VEHICLE FAILED. AFTER STOPPING THEN THE CHECK ENGINE LIGHT ILLUMINATED. I WAS STUCK AT A LARGE INTERSECTION FOR A FEW MINUTES AS TRYING TO TURN THE VEHICLE BACK ON RESULTED IN IT JUST KIND OF JERKING/STUTTERING INITIALLY. EVENTUALLY I WAS ABLE TO TURN IT BACK ON AND DRIVE A BIT DOWN THE ROAD WHEN IT TURNED OFF AGAIN BUT AT LEAST I MADE IT TO A BUSINESS' PARKING LOT. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY COULD NOT FIND AN ISSUE. NO ERROR CODES AND WOULD NOT CUT OFF ON THEM AS IT DID ME. I STILL HAD THEM REPLACE THE CRANKSHAFT SENSOR AS THE TECHNICIAN SAID THAT IS USUALLY THE ISSUE WHEN A CAR CUTS OFF DURING DRIVING.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- BETHLEHEM, GA
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- HIRAM, GA
MY WIFE WAS DRIVING OUR 2016 DODGE JOURNEY OUR PF THE DRIVEWAY. SHE DROVE 2 BLOCKS WHEN THE CAR SUDDENLY LOST ACCELERATION AND BECAME JERKY WHEN SHIFTING. ENGINE LIGHT WENT ON WITHOUT WARNING SO SHE IMMEDIATELY TURNED THE CAR OFF. SHE RESTARTED AND MANAGED TO GET IT IN REVERSE TO TRY TO PULL OVER TO THE CURB BUT THE CAR JERKED FORWARD WHILE IN REVERSE. WE TOWED IT TO OUR DODGE DEALERSHIP AND HAD IT DIAGNOSED. WAS TOLD THAT OUR HYDRAULIC PUMP FAILED CAUSING IRREPARABLE DAMAGE TO OUR TRANSMISSION. WE WERE TOLD WE NEEDED TO REPLACE OUR ENTIRE TRANSMISSION. WE HAVE ONLY HAD THE CAR FOR 2 YEARS AND THERE IS ONLY 65000 MILES ON IT. DISCOVERED THAT THERE WAS A RECALL FOR FAULTY HYDRAULIC PUMPS CAUSING TRANSMISSION FAILURE (S44) BUT WAS TOLD THAT IT DOESN'T APPLY TO OUR VEHICLE. SOUNDS VERY SUSPECT. TRANSMISSIONS ARE NOT SUPPOSED TO FAIL AFTER JUST 3 YEARS. SEEMS TO BE A RECURRENT ISSUE WITH THIS MAKE, MODEL AND YEAR. WE STILL OWE A LOT OF MONEY ON THE CAR SO WE CANNOT SCRAP OR TRADE IT. NOT GETTING MUCH HELP FROM CUSTOMER SERVICE DESPITE ALL OF THE SIMILARITIES WITH THE PRIOR RECALL. MAYBE FORCED TO PAY THOUSANDS FOR THIS REPAIR. WARRANTY JUST EXPIRED AT 60000 MILES WHICH WOULD HAVE COVERED THE POWER TRAIN. THIS ISSUE HAS BEEN A PERFECT STORM. I WISH MY FAMILY COULD GET SOME HELP.
Source: NHTSA WEB SITE