2010 DODGE JOURNEY Complaints

THE PASSENGER ACTIVE HEAD REST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE METAL CLIP INSIDE THE HEAD REST BROKE THE PLASTIC HOLDING IT. I CONTACTED DODGE AND THEY HAD A GUY COME AND TAKE PICTURES AND THEN A FEW WEEKS AFTER THAT I RECEIVED A LETTER STATING THEY WOULD NOT COVER THE COST OF THE HEAD REST. IT'S A DEFECTIVE HEAD REST, THERE SHOULD HAVE BEEN NO REASON AS TO WHY IT DEPLOYED AND BROKE.

HORN. THE HORN SOUNDS ARBITRARILY WHEN DRIVING AND WHEN NOT DRIVING. IT STARTLES DRIVER AND VEHICLES CLOSE TO DRIVER -- MAY CAUSE ROAD RAGE BY OTHERS ASSUMING YOU ARE HONKING AT THEM WHEN YOU ARE NOT. THE HORN HAS SOUNDED AT 2:00 A.M. WHEN NO ONE IS NEAR THE VEHICLE OR THE FOB. THE HORN HAD TO BE DISCONNECTED TO GET IT TO STOP. WHEN TAKEN TO THE SHOP, DODGE SERVICE CENTER IN STOCKTON, CA ADVISED THEY HAVE NOT HEARD OF THE PROBLEM; HOWEVER, WHEN RESEARCHING THIS ISSUE ON THE INTERNET THERE ARE MANY, MANY DODGE JOURNEY AND RAM OWNERS WHO COMPLAIN OF THE SAME ISSUE. FROM READING THE VARIOUS ACCOUNTS OF THE SAME PROBLEM, THERE DOES NOT APPEAR ANYONE WHO HAS SPECIFICALLY DETERMINED THE CAUSE OF THE PROBLEM. AFTER HAVING TO DISCONNECT THE HORN FUSE, THE VEHICLE IS RENDERED UNSAFE TO THE OWNER, PEDESTRIANS, AND OTHER DRIVERS. THE PROBLEM CONTINUES INTERMITTENTLY WITH NO COMMON VARIABLE.

CARS HORN STARTS BEEPING WHENEVER IT WANTS. TRACTION CONTROL GOES OFF WHENEVER IT WANTS KEEPING US FROM GETTING CAR IN DRIVE. LOST POWER TO EVERYTHING WHEN DRIVING DOWN HIGHWAY. RETURN LINE OF POWER STEERING PUMP HAS RUPTURED 6 TIMES IN THE LAST YEAR. IT JUST DID IT AGAIN 1-20-2019. THE LAST RUPTURE WASTED THE PUMP.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS MALFUNCTIONING. THE CONTACT HAD TO REPLACE TWO BATTERIES WITHIN THE LAST MONTH. ALSO, THE HORN SOUNDED UNEXPECTEDLY AND THE WINDSHIELD WIPERS MALFUNCTIONED. THE CONTACT REMOVED THE FUSES FROM THE HORN AND WIPERS. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN DEALER FOR NEXT WEEK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 167,846.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, A CLICKING NOISE WAS HEARD, BUT IT FAILED TO START AND ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (248-476-7900, LOCATED AT 38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335) WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART WAS DRAINING THE BATTERY. THE CONTACT WAS ADVISED TO PURCHASE A BATTERY MAINTAINER. THE DEALER KEPT THE VEHICLE OVERNIGHT FOR OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

CAR OCCASIONALLY DOESN'T STAY IN HIGH GEAR AT HIGHWAY SPEEDS. NEED TO PULL OVER AND TURN CAR OFF TO GET IT TO SHIFT TO HIGH GEAR AGAIN. THE AUTOMATIC TRANSMISSION ALSO DOESN'T HOLD ITSELF ON HILLS AT A LIGHT. IT ROLLS BACKWARD UNLESS I HOLD THE BREAK. AIR DIVERTER BOX BEHIND GLOVE BOX BANGS EVEN WHEN THE CAR IS OFF.

HORN CONSISTENTLY BLOWING WHILE CAR IS TURN OFF SITTING STATIONARY,WHILE DRIVING ALL HOURS OF DAY AND NIGHT. TOOK HORN FUSES OUT TO STOP HORN FROM BLOWING. AS SOON AS WE PUT FUSES BACK IN HORN STARTS BLOWING AS IF THE CAR IS POSSESSED. HORN BLOWING ON OWN WHILE DRIVING DOWN CITY STREETS,HIGHWAYS AND STATIONARY.NOTICED HEAD LIGHTS FLASHING AS IF ALARM GOING OFF. CLICKING NOISE AS IF ELECTRICAL WIRES ARE TOUCHING COMING FROM FUSE BOX AREA. DRAINING BATTERY HAD TO REPLACE BATTERY WITHIN 6 MONTHS OF PURCHASE. CHANGED THE CAR ENGINE COMPUTER CAUSE THAT WENT OUT,NOT SURE IF THAT'S A RESULT OF THIS ISSUE.THERE ARE A HUGE NUMBER OF COMPLAINTS ABOUT THE SAME OR SIMILAR PROBLEMS IF YOU GOOGLE IT. TOOK TO SEVERAL INDEPENDENT MECHANICS NO ONE CAN DETECT THE ISSUE. APPARENTLY THE DODGE DEALERSHIPS CAN'T DETECT PROBLEM EITHER ACCORDING TO THE COMPLAINTS I'VE READ ON GOOGLE. PLEASE HELP US THIS PROBLEM IS ANNOYING! TO MANY COMPLAINTS ABOUT THE SAME ISSUE AND NO ONE CAN DETECT THE PROBLEM! THERE NEED TO BE A RECALL! I'M AFRAID MY CAR IS GOING TO CATCH ON FIRE! PROBLEM STARTED IN 2017 AND HAS BEEN GOING ON FOR ABOUT 2-3 YRS NOW OFF AND ON. HORN BLEW ON ITS OWN WHEN PUT FUSES BACK IN AS LATE AS TODAY. 01/05\19

PASSENGER SIDE HEAT DOES NOT WORK. ONLY BLOWS OUT COLD AIR IN ALL VENTS, DEFROST, FRONT AND FEET. CAUSES WINDOWS TO FOG UP AND BAD VISIBILITY AND ALSO DOES NOT KEEP YOU WARM. ALSO AT TIMES IT WILL NOT ALLOW YOU TO CHANGE THE HEAT CONTROLS SUCH AS FROM DEFROST TO FRONT OR FEET. HAPPENS NO MATTER IF CAR IS PARKED OR DRIVING. THE COLDER OUT IS IS THE WORSE THE PROBLEM. HUGE SAFETY ISSUE LIVING IN MINNESOTA. ALSO SERCHED GOOGLE AND THERE WERE 100'S OF THE SAME COMPLAINTS IN DODGE JOURNEYS ALL DIFFERENT YEARS.

2010 DODGE JOURNEY - WON'T START - ELECTRICAL ISSUES - BATTERY IS GOOD BUT WON'T CRANK - TRIED DIFFERENT KEY - LOT'S OF PROBLEMS WITH THESE CARS

HORN RANDOMLY GOES OFF WHILE SITTING AND DRIVING. DOESN'T MATTER IF THE CAR IS RUNNING OR NOT! CREATES A MAJOR DISTRACTION FOR EVERYONE ON THE ROAD AND COULD RESULT IN ACCIDENTS AND/OR ROAD RAGE INCIDENTS WHILE AT A TRAFFIC LIGHT OR STOP SIGN!