2016 DODGE JOURNEY Complaints

AT THE END OF JAN/BEGINNING OF FEB I CONTACTED DODGE CARES WITH CATALYTIC CONVERTER ISSUE AND MY CAR WAS JUST AT WARRANTY OF THE THAT 30 MILES FROM WARRANTY AND WANTED THEM TO GIVE AN EXTENSION BECAUSE AS SOON AS THE LIGHT CAME ON I COULD NOT GET TO THE DEALERSHIP. I HAVE A 2016 DODGE JOURNEY AND HAVE LONG COMMUTES. I WAS ABLE TO HAVE A MOBILE MECHANIC DIAGNOSE FOR ME. DODGE WAS UNHELPFUL AND WOULD ONLY TAKE THEIR DEALERSHIPS DIAGNOSTIC. THEN 6 WEEKS LATER IT COMES OUT THAT DODGE 2016 JOURNEYS ARE HAVING CATALYTIC ISSUES BUT MINE WILL NOT ANYTHING MAILED OUT IF AFFECTED UNTIL Q4 OF 2019 AND DODGE IS ALSO TELLING ME AT THIS POINT MY CAR WHICH IS A V4 DODGE 2016 WITH CATALYTIC FAILURE AT THE MILEAGE I TOLD THEM IS NOT PART OF THE RECALL. IT REALLY DOES NOT MAKE SENSE THAT MINE WOULD NOT BE. I ALREADY PAID TO HAVE A MOBILE DIAGNOSE. I HAVE BEEN TREATED HORRIBLY BY 2 OF THERE DEALERSHIPS AND RIPPED OFF WHICH IS WHY I AVOID THEIR DEALERSHIPS LIKE THE PLAGUE. THIS NEEDS TO BE ADDRESSED. THIS CAR HAS HAD SO MANY EXPENSIVE REPAIRS. ALL RIGHT OUT OF WARRANTY!!! THE CODE P0420 CAME ON AND I NOTIFIED DODGE OF THE PROBLEM IN JAN 23 2019 AND THEN IN MARCH THEY START WITH CAT PROBLEMS. I HAVE ATTACHED THE DODGE CARES MESSAGES AND ALSO THE DODGE CHAT SUPPORT. WITH THE INFORMATION ON 2016 DODGE JOURNEY HAVING CAT ISSUES I ONLY GET THE RUN AROUND FROM THEM AS THIS IS NOT THE FIRST CASE I HAD WITH THEM. I ALSO HAD THE CAMSHAFT RECALL THEY TRIED TO NOT GIVE ME AS WELL. CASE ESCALATIONS HAVE NEVER BEEN HELPFUL AND ALWAYS COME UP WITH A REASON TO FAULT ME NOT THEM. THE CARBON MINOXIDE CAN KILL

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO A NEARBY PARKING LOT. THE VEHICLE WAS TAKEN TO CECIL ATKISSION MOTORS (LOCATED AT 2630 E MAIN ST, UVALDE, TX 78801, (830) 278-4124) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,237.

TRANSMISSION SWITCHES TO NEUTRAL POSITION WHILE DRIVING CREATING A DANGER WHILE DRIVING IN TRAFFIC.

WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.

CAR DOES NOT HAVE A SAFETY FEATURE TO SHUT OFF THE ENGINE AFTER TIMES IDLE. CAR RAN FOR 15 HOURS!

2016 DODGE JOURNEY POWER SHUTS OFF WHILE DRIVING ON A CITY STREET. REPLACED ONCE ALREADY AND SAME CODE CAME UP: CRANKSHAFT. THIS WILL BE THE SECOND TIME REPLACING IT IN UNDER SIX MONTHS.

CAR WAS DRIVING WHEN THE ENGINE TURNED OFF. LOST ALL POWER STEERING AND ABILITY TO BRAKE. THIS IS HAPPENED TWO TIMES TODAY. I HAVE READ FORUMS WHERE OLDER MODELS HAVE HAD THIS SAME PROBLEM WITH RECALLS TO THE IGNITION SWITCH. THIS VEHICLE IS UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING 25 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED, THE POWER STEERING SEIZED, AND THE BRAKES STOPPED WORKING. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND IT ROLLED TO A STOP. THE VEHICLE WAS TOWED TO FRED MARTIN SUPERSTORE (3195 BARBER RD, BARBERTON, OH 44203, (330) 753-4444) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,194. *BF CONSUMER STATED THERE ARE RECALLS ON OTHER 2016 DODGE JOURNEYS FOR PROBLEMS WITH THE CRANKSHAFT SENSOR. I THINK THEY NEED TO INCLUDE OTHER MODELS. *JB

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FLUID PRESSURE PUMP AND GEAR 2 NEEDED TO BE REPLACED. PREMIER CHRYSLER DODGE JEEP RAM OF TROY (LOCATED AT 113 US-231, TROY, AL 36081, (334) 403-4646) PROVIDED THE SAME DIAGNOSIS. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

THE LIFT GATE PROP RODS WENT OUT UNEXPECTEDLY AND CAME BACK DOWN ON MY NECK, SHOULDERS AND BACK. I WAS TRYING TO LOAD GROCERIES IN THE BACK WHEN IT FELL BACK DOWN ON ME.